Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and long wait times.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, particularly in drive-thru and delivery services.
Cleanliness
The restaurant was frequently noted for its cleanliness, including well-maintained bathrooms.
Food Quality
Feedback on food quality was mixed, with some customers enjoying fresh items while others complained about cold or poorly prepared food.
Environment
The store's atmosphere was generally described as clean and inviting, though some noted it could be crowded and noisy.
LK
Leven Kins
4 days ago
1.0
Went to the drive through earlier and this woman had very poor customer service and told us to move to the next window without even asking us if that was all we wanted for our order, just kind of seemed like she wanted us out of there as soon as possible and I do not appreciate that attitude.
MN
Majid Ghaleh novi
Feb 17, 2026
4.0
McDonald's coffee at this location is different and excellent. It has a smooth, rich taste and doesn’t feel watered down. For a fast-food place, the quality is very good and consistent.
SY
Sadie Young
Feb 17, 2026
3.0
Good service muffins good..
JK
Joshua Kahle
Feb 7, 2026
2.0
Drive thru order 02/07
Ordered a Jr. Chicken, Cheeseburger and Poutine. The burgers were very wet. Not from sauce but just soggy as if they'd been sitting for a while. However, nowhere near as bad as poutine. McDonalds corporate needs to fix the gravy. It is tasteless and the fry portion is laughable at best. Google back to 2 years ago, it was pretty good. Have someone taste Wendy's poutine then try again. This brand suffers when they try to save a dollar or 2.
ML
Mandy Lockhart
Feb 7, 2026
4.0
Weelll it was just a busy body cleaning a guys table while gossiping.
The employees I know work their butts off with everything they’ve gotten.
Maybe this “older” generation needs to learn how to raise children not beat them into submission, sorry y’all, we learned to stand up for our selves and the law backed us up!
*Completely shocked on how unprofessional and inappropriate the behaviour of one of the employees, an older lady with gray hair gossiping with another older man (customer) about some kids laughing about helping their mother with chores, now I have always helped my mom with chores, but when I became an adult and I had to start working and our market crashed severely and I now have to work my butt off well over eight hours a day, 7 days a week, and overtime on weekends and holidays, just to get by in a shared house, she wasn’t worried about me doing chores anymore. We shared equally
Maybe if our market wasn’t totally screwed over by previous generations where now we work our butts off just to afford dungeons for a room, or my case a one bedroom apartment with a roommate! We’d have more time to help with chores. Have fun laughing at us laughing at chores as our bodies fall apart 30 years sooner. *
What are the operating hours for McDonald's at 1131 Austin Avenue?
McDonald's is open 24 hours a day, 7 days a week at this location.
Does this McDonald's location offer delivery service?
Yes, delivery service is available 24/7 every day of the week.
Can I use the drive-through service at this McDonald's and what are the hours?
Yes, the drive-through is open 24 hours a day, 7 days a week at this location.
What meal options does this McDonald's serve?
This location serves breakfast, lunch, and dinner.
What payment methods are accepted at this McDonald's?
Accepted payment methods include American Express, Cash, Discover, MasterCard, and Visa.
Is the McDonald's at 1131 Austin Avenue family-friendly?
Yes, it welcomes families and children and offers a children's menu.
Does this McDonald's location serve coffee and desserts?
Yes, coffee and dessert items are available.
Are there nearby dining options to consider around McDonald's at 1131 Austin Avenue?
Nearby dining options include 남한산성 (a Korean restaurant), Me-n-Ed's Pizza Parlors (Italian restaurant), and Austin Fish and Chips (British restaurant).
What nearby cafes or coffee shops are close to this McDonald's?
Cafe La Foret Austin is a nearby cafe and coffee shop you might want to visit before or after your meal.
Are there any nearby beauty or spa services near McDonald's at 1131 Austin Avenue?
Yes, nearby beauty and spa services include Lashed Badgyal and Blink Beauty Parlour.
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