Multiple customers reported issues with incorrect orders and missing items, leading to frustration.
Service Speed
Many reviews highlighted slow service times, particularly during busy hours, with some customers waiting excessively for their orders.
Staff Performance
While some customers praised friendly and helpful staff, others reported rude behavior and lack of attention from employees.
Cleanliness
The restaurant was noted for its cleanliness, especially the bathrooms, although some customers mentioned dirty tables.
Food Quality
Feedback on food quality was mixed, with some customers enjoying fresh items while others complained about cold or poorly prepared food.
HH
Heather
5 days ago
5.0
Nice employees and reliable local store
SS
Sofuto
6 days ago
5.0
Very clean and calm inside store
VS
Vladislav Shkabara
Dec 15, 2025
1.0
I rarely write reviews on Google Maps, but this time it’s a matter of principle. I live in the area where this McDonald’s is located and often order food from here via Uber. This is already the third time my order arrived with missing items — sometimes it’s a sauce, other times fries that were not included
LA
Liam Adams
Dec 7, 2025
5.0
My wife and I were ordering food. We had some trouble with picking from the menu. But a young gentleman offered his help and was extremely helpful. I noticed his name tag was mustafa if my memory serves me correct. I just want to say thank you for the great service!
KP
Kate Pasokhina
Nov 28, 2025
4.0
Food is always fresh and good, drive through in the morning is usually moving very fast, staff is friendly. It's sometimes a bit crowded and noisy inside, but nothing terrible. They have no kids room in this location, but when the staff saw my kids, they gave them activity sheets.
What are the operating hours for McDonald's at 1131 Austin Avenue?
McDonald's is open 24 hours a day, 7 days a week at this location.
Does this McDonald's location offer delivery service?
Yes, delivery service is available 24/7 every day of the week.
Can I use the drive-through service at this McDonald's and what are the hours?
Yes, the drive-through is open 24 hours a day, 7 days a week at this location.
What meal options does this McDonald's serve?
This location serves breakfast, lunch, and dinner.
What payment methods are accepted at this McDonald's?
Accepted payment methods include American Express, Cash, Discover, MasterCard, and Visa.
Is the McDonald's at 1131 Austin Avenue family-friendly?
Yes, it welcomes families and children and offers a children's menu.
Does this McDonald's location serve coffee and desserts?
Yes, coffee and dessert items are available.
Are there nearby dining options to consider around McDonald's at 1131 Austin Avenue?
Nearby dining options include 남한산성 (a Korean restaurant), Me-n-Ed's Pizza Parlors (Italian restaurant), and Austin Fish and Chips (British restaurant).
What nearby cafes or coffee shops are close to this McDonald's?
Cafe La Foret Austin is a nearby cafe and coffee shop you might want to visit before or after your meal.
Are there any nearby beauty or spa services near McDonald's at 1131 Austin Avenue?
Yes, nearby beauty and spa services include Lashed Badgyal and Blink Beauty Parlour.