McDonald's

3.4
1773 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
1131 Austin Avenue, Coquitlam, BC
V3K 3P5, Canada

Hours

Reviews

3.4
1,773 reviews
5 stars
553
4 stars
439
3 stars
335
2 stars
125
1 star
321

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported slow service, especially during busy hours, with long wait times for orders.

Food Quality

There were mixed reviews on food quality, with some customers receiving cold or improperly prepared items.

Cleanliness

The restaurant was noted for its cleanliness, particularly the bathrooms, although some customers reported issues with dirty tables.

Staff Attitude

Customer experiences with staff varied, with some praising friendly service while others reported rudeness and lack of professionalism.

Order Accuracy

Numerous complaints about incorrect orders and missing items were highlighted, indicating a need for improvement in order accuracy.
  • MH
    Marlene Hansen
    1 day ago
    4.0
    we dined in have a bit of trouble with the computer style of ordering there was a nice young man employee that helped us brought the meal napkins straws etc with a great smile like customer service used to be it was clean food nice hot and fresh I had the new dill pickle chicken grilled it was excellent thanks again to mofaska might be wrong spelling of his name but he was great
  • SR
    Sohail Rajwani
    6 days ago
    1.0
    Order number 236 ... Ordered bagel with egg n cheese.. Explained 10 times to the girl at the counter... Got bagel with cheese yuckkkk
  • SB
    Sarina Binesh
    Nov 12, 2025
    2.0
    I go here every morning and order the same item. Everyday , they give me the wrong order. One day it doesn't have tomatoes, one day doesn't have spicy sauce, one day they forget to give it to me in the drive through and I have to go inside and ask where my order is. Horrible customer service and attention to detail. Today instead of giving me my spicy egg wrap with the habanero sauce they gave me a wrap that tastes sweet and it's disgusting.
  • JD
    Jeremy Daoussis
    Nov 10, 2025
    4.0
    Clean, they operate well and quickly and nice renovated!
  • VV
    Vincent
    Oct 13, 2025
    5.0
    This branch embodies a modern and bright design, offering a spacious and inviting environment. The service was commendable, and the menus were especially enjoyable. The staff were attentive, and the store appeared well maintained and clean, including the washroom facilities. A free parking space is available. The store accommodates guests of all ages—kids, teens, adults—and is suitable for those visiting alone as well. 👏👌👍

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 1131 Austin Avenue?

McDonald's is open 24 hours a day, 7 days a week at this location.

Does this McDonald's location offer delivery service?

Yes, delivery service is available 24/7 every day of the week.