McDonald's

3.2
2131 reviews
Drive-Thru Curbside McDelivery
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Business Details

45816 Yale Road, Chilliwack, BC
V2P 2N7, Canada
(604) 795-5911
https://www.mcdonalds.com/ca
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About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
45816 Yale Road, Chilliwack, BC
V2P 2N7, Canada

Hours

Reviews

3.2
2,131 reviews
5 stars
534
4 stars
461
3 stars
501
2 stars
197
1 star
438

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff interactions.

Food Consistency

Many reviews highlighted issues with food quality, such as cold or undercooked items, missing ingredients, and incorrect orders.

Cleanliness

The cleanliness of the restaurant and bathrooms was often criticized, with reports of dirty conditions and unstocked facilities.

Customer Experience

Several customers noted a lack of customer care and attention, with some feeling uncomfortable due to staff behavior.

Drive-Thru Efficiency

While some customers praised the drive-thru for being efficient, many others experienced slow service and confusion with orders.
  • AJ
    A J
    5 days ago
    5.0
    Super nice staff here, my kid accidentally dropped all of his food and they offered him a replacement. Not only that, they gave him a balloon so he wouldn’t feel so bad. Thank you so much.
  • GK
    Grace K
    Nov 6, 2025
    1.0
    Food is so good but they only gave me three nuggets when I ordered 6 the big lady at the counter definetly ate them
  • DT
    Denis Tsinda
    Oct 31, 2025
    1.0
    Every time I come to this McDonald’s, they’re always missing ingredients for the poutine. Instead, they offer fries as a replacement — but they’re always undercooked.
  • LS
    Louise Savoie
    Oct 25, 2025
    1.0
    Worse McDonald's ever. Traveled cross Canada, have never received such terrible service in the drive thru. So bad, I go to the one in Walmart now
  • PC
    Patty Cake
    Oct 9, 2025
    1.0
    Desperate times call for desperate measures visiting this particular location. After four years of coming here, they still haven’t got it right and it has gotten worse over time. Long waits in the drive thru, nobody at the counter inside, yet there are so many staff standing around waiting for food and seemingly lost and confused. If you go here after dark, your food will be cold and old unless you ask for things to be fresh and always check your bag for nugget sauces before you leave the window. I needed some assistance today around 6:30pm and the manager came to help me, listened to me with obvious irritation, and then told me he would come right back, he left me standing there and just never came back at all. My unbagged and untrayed fries were left sitting on their dirty pick-up counter and when I asked for a new one they didn’t understand what I meant about leaving uncovered food on this publicly accessed dirty surface. You will be charged for a bag inside, but not in the drive thru. I am conscious of having low expectations, but this location is the worst and that is consistent. If you are in Chilliwack, I recommend the location on Luckakuck by the mall instead…in my experience.
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Frequently Asked Questions About McDonald's

What are the regular restaurant hours at McDonald's on Yale Road, Chilliwack?

McDonald's on Yale Road is open 24 hours every day of the week.

What time does the McDonald's drive-through operate?

The drive-through is open 24 hours daily, allowing you to order any time.