Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and unresolved complaints.
Food Quality
Many customers expressed dissatisfaction with food quality, citing issues such as greasy chicken, cold food, and incorrect orders.
Cleanliness
Some customers noted that the restaurant was clean, while others reported dirty conditions, particularly in the bathrooms.
Order Accuracy
Frequent complaints about incorrect orders and missing items were reported, leading to frustration among customers.
JF
J Fo
6 days ago
2.0
If it wasnt for one young man that works at this place I would not come back. Always the same situation. One guy running around getting stuff done and the rest either chatting or nowhere to be seen.
ZT
Zachary Taylor
Dec 1, 2025
1.0
I was served cold fries, and the wraps were stale. I ordered dine in and was given a to go bag, and had to ask for a utensil twice.
RG
Rupinder Gill
Nov 23, 2025
1.0
Food was disgusting restaurant was dirty and filthy bathroom. Staff lazy.
AE
Amanda Ellingsen
Nov 18, 2025
1.0
Don't ever go to this kcf the staff is absolutely rude disrespectful I waited 30 for my cause they forgot about me and did an online order then to finally get it i was missing stuff from my order I told the they hung up on me twice great customer service I wish I could give the zero stars they are an absolute joke for a business shame u kcf and ur staff on Yale will never go back and will tell everyone I know never to come to ur kcf ever
JR
Jerry Romfo
Nov 8, 2025
5.0
We were very surprised and pleased with the overall expierence with this kfc location. The facility was very clean with knowledgeable staff and food was top shelf. Nice to see in this day and age. Highly recommend.