Dairy Queen Grill & Chill

Reviews

• RG

  Rooh puneet Singh Goraya

  Nov 8, 2025
  1.0
  I placed an order for one medium Turtles with peacans blizzard with an extra caramel. Upon receiving the order inside the store, I asked the representative lady if they added the extra caramel and is the soft serve vanilla. She checked my order and replied yes they did and yes it’s a vanilla soft serve. I took my order and drove back home which is a 15 minutes drive. Upon arriving home I realized that my order was prepared in a chocolate soft serve and no extra caramel was added. I then drove 15 minutes back to the store and met the same lady at front desk. Upon complaining her of the wrong blizzard they gave me, she was not willing to accept their mistake, if fact starting blaming me that I inputted my order incorrectly. After showing her the order I placed, she said that she doesn’t wants to get in an argument with me and said that I will make you a new order and threw my previous order in the garbage. Her attitude was as if she is doing me a favour of giving me another blizzard. There was absolutely no apology for the incorrect order they made for me for which I had to drive an extra half an hour and waste 40 minutes. Absolutely pathetic service and behaviour towards their customer.
• DN

  Derek Noseworthy

  Oct 14, 2025
  5.0
  Brad was very helpful. Nice to have good service.
• AA

  Adam

  Sep 30, 2025
  5.0
  bobby is pretty rad
• TA

  Troy Aster

  Sep 19, 2025
  1.0
  Got lunch there guess it’s Burger King now my burger was pulled outta the Microwave got back to work to eat obviously went drive through, tried calling back multiple times with no answer on there end, called back early next day finally got a manager and then the manager goes well since you didn’t call back right away I’m gonna down grade our meal, so not only didn’t I get a lunch at first I wasn’t gonna get a proper replacement because they didn’t answer the phone, I told her give me your cell phone number I’ll send a screenshot of my calls to the store that went unanswered and then was finally offered a proper meal replacement, to which I receive we will see gotta go back and will see if it’s even edible the second time
• KS

  kenzie st.dennis

  Sep 11, 2025
  4.0
  I've always recieved great service and hot food. I've docked a star due to cleanliness. The patio could definetly use a revamp or at minimum a good pressure wash and deep clean. The staff is often very friendly and offer to bring food out to the patio as I often have my baby and dog in tow. Anytime there has been homeless lingering they are quick to ask them to leave. Both the interior and exterior are never (in my experience) covered in garbage however the bathrooms could use a better routine cleaning. The food has always tasted good for fast food and has been served hot. The drive thru is consistently busy and I rarely have seen someone come in to have an order corrected or complain.

Frequently Asked Questions About Dairy Queen Grill & Chill