Wayback Burgers

3.8
188 reviews
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Business Details

1502 Columbia Ave, Castlegar, BC
V1N 4G5, Canada
(778) 460-2225
https://waybackburgers.ca/locations/ca/british-columbia/castlegar/
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About

Burger JointAmerican RestaurantFast Food Restaurant
We're a fast-casual burger joint serving fresh burgers, hand-dipped milkshakes and more.

Location

Wayback Burgers
1502 Columbia Ave, Castlegar, BC
V1N 4G5, Canada

Hours

Reviews

3.8
188 reviews
5 stars
99
4 stars
29
3 stars
14
2 stars
16
1 star
30

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers had mixed experiences with the food, praising the burgers and shakes while criticizing the quality and flavor of some items, including fries and onion rings.

Service Issues

Many reviews highlighted inconsistent service, with some customers experiencing long wait times and poor staff interactions, particularly during busy periods.

Cleanliness

The restaurant was generally noted for its cleanliness, although some reviews mentioned declining standards and issues with greasy tables.

Value for Money

Several customers felt that the pricing was not justified by the quality of food, with complaints about hidden fees and portion sizes.

Staff Friendliness

While some reviews praised the friendly and accommodating staff, others reported negative interactions, indicating inconsistency in customer service.
  • AF
    A Fauvester
    Dec 25, 2025
    5.0
    Cheesy burger and the club house were amazing! Fresh burgers and great service! Locally owned and great!
  • MS
    M S
    Dec 18, 2025
    1.0
    There was only 1 table with customer and they couldn't even take my order after standing in there for over 10 min...this is the 3rd time with bad service
  • CF
    Cory FR
    Dec 11, 2025
    2.0
    Poor employee was by themselves the whole day, took a long time for the food to prepared obviously (with one person doing all the work). They seemed exhausted. Food was delicious and well made, but makes me question the ownership and ethics of treatment of their employees.
  • JD
    Jeremy Doerksen
    Nov 21, 2025
    3.0
    Nothing special...
  • KH
    Kyle Hausauer
    Oct 28, 2025
    1.0
    Food is bland. Only one employee working in the entire place so it was a long wait to order, then a nearly 20 minute wait for a single burger and fry. Employee left the till before I finished paying, needed my receipt so asked for it when I got my food, I was finished eating before I got a debit slip that didn't match my purchase type, needed to also ask for the detailed receipt, got tired of waiting for the proper receipt and left. Poor experience all around. If you can't properly staff your business, just don't open.
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Frequently Asked Questions About Wayback Burgers

What type of food does Wayback Burgers serve?

Wayback Burgers is a fast-casual burger joint serving fresh burgers, hand-dipped milkshakes, hot dogs, and chicken sandwiches.

What are the operating hours of Wayback Burgers in Castlegar?

Wayback Burgers is open from 11:00 AM to 9:00 PM Monday through Thursday and Sunday, and from 11:00 AM to 10:00 PM on Friday and Saturday.