Numerous customers reported poor service, including long wait times, incorrect orders, and unhelpful staff.
Food Quality
Many reviews highlighted issues with food temperature and freshness, with cold or improperly prepared items being a common complaint.
Cleanliness
While some customers noted cleanliness in the restaurant, others reported dirty bathrooms and unsanitary conditions.
Staff Behavior
Feedback indicated a mix of positive and negative experiences with staff, including instances of rudeness and lack of professionalism.
Order Accuracy
A significant number of customers experienced issues with order accuracy, often receiving incorrect items or missing components.
AC
Adrien Conacher
1 day ago
2.0
The only good time to go is first thing in the morning on weekdays, otherwise your food will be terrible and your coffee will be unstirred.
CR
Christa R
Nov 6, 2025
4.0
The one woman I see every morning for my coffee is excellent! She is the older lady on shift in the mornings! Not that old tho lol.
BB
Bin
Oct 28, 2025
1.0
I Saw a Mc Donald Manager yesterday along with other customer who even told him to behave Properly, was literally using profanity to a doordash worker who was just doing his job .I don't know what kind of training is provided to this manager and how he is handling his team ..sad to see people who are working hard to meet their ends been treated like a slave and even though this doordash agent spoke with utmost respect to him, he was still ranting and throwing his fits. Kindly train him to be a better manger or may be he needs to learn to become a better human being first.
DC
Dave Carpenter
Oct 19, 2025
1.0
I only ever eat McDonald's if I'm in a big rush. The last 2 times I've tried to quickly pick some up after work, I've been left waiting 20 minutes for my food. And it wasn't even hot.
RR
Ragna Rok
Oct 16, 2025
2.0
I ordered take out and was surprised that I had to pay for a bag. It was a regular take out bag not a delivery bag. This is the only mcdonald's that charges for a bag.
What are the regular operating hours of McDonald's in Castlegar?
McDonald's in Castlegar operates 24 hours a day, 7 days a week, from midnight to 11:59 PM.
During what hours is the drive-through at McDonald's Castlegar open?
The drive-through is open 24 hours every day, from midnight to 11:59 PM.
Does McDonald's Castlegar offer delivery services and what are the delivery hours?
McDonald's Castlegar offers delivery services 24/7, from midnight to 11:59 PM, with delivery available at all times.
Can customers pick up their orders in-store at McDonald's Castlegar?
Yes, in-store pickup is available at McDonald's Castlegar, though delivery is not currently offered through that service.
What meals are served at McDonald's Castlegar?
McDonald's Castlegar serves breakfast, lunch, and dinner.
What payment methods are accepted at McDonald's Castlegar?
McDonald's Castlegar accepts American Express, Cash, Discover, MasterCard, and Visa.
Is McDonald's Castlegar family-friendly and does it offer a children's menu?
Yes, it is family-friendly and offers a children's menu.
Where is McDonald's Castlegar located?
It is located at 1991 Columbia Ave, Castlegar, BC, postal code V1N 2W8, Canada.
Are there any banks or ATMs near McDonald's Castlegar?
Yes, nearby there are Scotiabank ATM, BMO Bank of Montreal, The Exchange Network ATM, and Kootenay Savings Credit Union, which can be convenient for withdrawing cash or handling banking needs before or after your visit.
What nearby options for fuel and convenience stores are around McDonald's Castlegar?
Nearby are 7-Eleven Canada convenience store and gas station, as well as Petro-Canada gas station, ideal for refueling vehicles or grabbing quick snacks when visiting McDonald's.
Are there other dining options nearby McDonald's Castlegar?
Yes, nearby dining options include The Bombi Restaurant, Subway, Boston Pizza, Red Fin Sushi and K-Food, A&W Canada, providing a range of food choices around McDonald's.