McDonald's

3.2
593 reviews
Drive-Thru Curbside

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
1991 Columbia Ave, Castlegar, BC
V1N 2W8, Canada

Hours

Reviews

3.2
593 reviews
5 stars
150
4 stars
145
3 stars
106
2 stars
61
1 star
131

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including long wait times, incorrect orders, and unhelpful staff.

Food Quality

Many reviews highlighted issues with food temperature and freshness, with cold or improperly prepared items being a common complaint.

Cleanliness

While some customers noted cleanliness in the restaurant, others reported dirty bathrooms and unsanitary conditions.

Staff Behavior

Feedback indicated a mix of positive and negative experiences with staff, including instances of rudeness and lack of professionalism.

Order Accuracy

A significant number of customers experienced issues with order accuracy, often receiving incorrect items or missing components.
  • AC
    Adrien Conacher
    1 day ago
    2.0
    The only good time to go is first thing in the morning on weekdays, otherwise your food will be terrible and your coffee will be unstirred.
  • CR
    Christa R
    Nov 6, 2025
    4.0
    The one woman I see every morning for my coffee is excellent! She is the older lady on shift in the mornings! Not that old tho lol.
  • BB
    Bin
    Oct 28, 2025
    1.0
    I Saw a Mc Donald Manager yesterday along with other customer who even told him to behave Properly, was literally using profanity to a doordash worker who was just doing his job .I don't know what kind of training is provided to this manager and how he is handling his team ..sad to see people who are working hard to meet their ends been treated like a slave and even though this doordash agent spoke with utmost respect to him, he was still ranting and throwing his fits. Kindly train him to be a better manger or may be he needs to learn to become a better human being first.
  • DC
    Dave Carpenter
    Oct 19, 2025
    1.0
    I only ever eat McDonald's if I'm in a big rush. The last 2 times I've tried to quickly pick some up after work, I've been left waiting 20 minutes for my food. And it wasn't even hot.
  • RR
    Ragna Rok
    Oct 16, 2025
    2.0
    I ordered take out and was surprised that I had to pay for a bag. It was a regular take out bag not a delivery bag. This is the only mcdonald's that charges for a bag.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Castlegar?

McDonald's in Castlegar operates 24 hours a day, 7 days a week, from midnight to 11:59 PM.

During what hours is the drive-through at McDonald's Castlegar open?

The drive-through is open 24 hours every day, from midnight to 11:59 PM.