Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned cold or poorly prepared food, with several customers expressing dissatisfaction with the freshness and temperature of their meals.
Cleanliness
There were complaints about the cleanliness of the restaurant, particularly in the bathrooms, which were described as unsanitary.
Staff Performance
While some staff members received praise for their friendliness and helpfulness, others were criticized for lack of training and professionalism.
Order Accuracy
Numerous customers experienced issues with missing items or incorrect orders, leading to frustration and disappointment.
KB
Kayton Balciunas
6 days ago
5.0
It's Mcd's need i say more!?
AA
Aj
Dec 25, 2025
1.0
Its chrismas day and the manager was so rude to the employees ,
AZ
Andrew Zz
Dec 19, 2025
1.0
Not satisfied with service
DM
D M
Dec 12, 2025
1.0
Always forget orders and mistaken orders happen often
RC
Rob Conkin
Dec 11, 2025
2.0
food is always cold, fries are never full they ask you to pull ahead and wait and they still forget to complete your order, like come on can these people even put a slice of cheese in the middle of a burger properly like that's their job, there are better choices for food,this is one of the worst McDonald's I have eaten at.
What are the regular operating hours of McDonald's in Castlegar?
McDonald's in Castlegar operates 24 hours a day, 7 days a week, from midnight to 11:59 PM.
During what hours is the drive-through at McDonald's Castlegar open?
The drive-through is open 24 hours every day, from midnight to 11:59 PM.
Does McDonald's Castlegar offer delivery services and what are the delivery hours?
McDonald's Castlegar offers delivery services 24/7, from midnight to 11:59 PM, with delivery available at all times.
Can customers pick up their orders in-store at McDonald's Castlegar?
Yes, in-store pickup is available at McDonald's Castlegar, though delivery is not currently offered through that service.
What meals are served at McDonald's Castlegar?
McDonald's Castlegar serves breakfast, lunch, and dinner.
What payment methods are accepted at McDonald's Castlegar?
McDonald's Castlegar accepts American Express, Cash, Discover, MasterCard, and Visa.
Is McDonald's Castlegar family-friendly and does it offer a children's menu?
Yes, it is family-friendly and offers a children's menu.
Where is McDonald's Castlegar located?
It is located at 1991 Columbia Ave, Castlegar, BC, postal code V1N 2W8, Canada.
Are there any banks or ATMs near McDonald's Castlegar?
Yes, nearby there are Scotiabank ATM, BMO Bank of Montreal, The Exchange Network ATM, and Kootenay Savings Credit Union, which can be convenient for withdrawing cash or handling banking needs before or after your visit.
What nearby options for fuel and convenience stores are around McDonald's Castlegar?
Nearby are 7-Eleven Canada convenience store and gas station, as well as Petro-Canada gas station, ideal for refueling vehicles or grabbing quick snacks when visiting McDonald's.
Are there other dining options nearby McDonald's Castlegar?
Yes, nearby dining options include The Bombi Restaurant, Subway, Boston Pizza, Red Fin Sushi and K-Food, A&W Canada, providing a range of food choices around McDonald's.