Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.9
346 reviews
5 stars
144
4 stars
100
3 stars
44
2 stars
24
1 star
34
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, with long wait times for food and ice cream orders.
Food Quality
While some customers enjoyed the food, many expressed dissatisfaction with cold items, incorrect orders, and reduced portion sizes.
Staff Attitude
Feedback on staff was mixed; some praised their friendliness, while others reported poor attitudes and unprofessional behavior.
Cleanliness
Several reviews mentioned dirty tables and unsanitary conditions, impacting the overall dining experience.
Restroom Access
Customers were frustrated by the early closure of restrooms, leading to negative experiences.
- EOEly OOct 23, 20252.0Very skimpy on the ice cream toppings. Peanut buster parfait had drizzle of fudge. Very dissatisfied
- AKAnkush KumarOct 7, 20252.0I liked the food but they closed the washrooms one hour before closing.
- DMDiksha MittalOct 7, 20251.0Went there today for ice-cream and asked to use the washroom and they said not available as they already cleaned them but it's more than an hour left to be closed how can they deny to access the washroom. That was something not acceptable. We didn't liked this at all.
- CSChase SmithSep 11, 20252.0Not even busy and they were slower than molasses.
- FAFrancisca AlvaradoJul 30, 20251.0We got the door closed on our noses, it was five minutes to 10:00 we could’ve gotten ice cream, we just wanted ice cream
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the opening hours of Dairy Queen Grill & Chill in Castlegar?
Dairy Queen Grill & Chill in Castlegar is open daily from 10:00 AM to 10:00 PM.
What type of food does Dairy Queen Grill & Chill offer?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strips, and more fast-food items.
Does Dairy Queen Grill & Chill in Castlegar have outdoor seating?
Yes, the restaurant offers both indoor and outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the location welcomes families and children, provides booster seats, high chairs, is wheelchair accessible, and has restrooms.
Does Dairy Queen Grill & Chill in Castlegar offer mobile ordering or exclusive deals?
Yes, customers can download the Dairy Queen app for exclusive deals and use mobile ordering and rewards services.
What amenities are available at Dairy Queen Grill & Chill?
Amenities include free WiFi, restrooms, booster seats, high chairs, outdoor seating, and family-friendly environment.
How can I order food online from Dairy Queen Grill & Chill in Castlegar?
You can place pickup orders online at https://www.dairyqueen.com/en-ca/order/pickup/n/26959/.
Which nearby stores can I visit after dining at Dairy Queen Grill & Chill?
Nearby stores include Dollar Tree, Castlegar Home Hardware, and West's Department Store for shopping and essentials.
Are there other dining options close to Dairy Queen Grill & Chill?
Yes, nearby restaurants include Arby's, Domino's Pizza, MR MIKES steakhouse, and Common Grounds Coffee House.
What nearby recreational or wellness facilities can I visit near Dairy Queen Grill & Chill?
You can visit Valhalla Physiotherapy for physical therapy and fitness, or Peak Performance Dance Co for dance classes nearby.