Many customers reported issues with incorrect orders, including missing items and wrong food preparation.
Service Quality
While some reviews praised friendly and efficient staff, others highlighted poor customer service and rude behavior from management.
Food Quality
Several customers expressed dissatisfaction with food quality, mentioning cold items, poor preparation, and hygiene concerns.
Cleanliness
Feedback indicated that cleanliness in the dining area and restrooms was inconsistent, with some customers noting unsanitary conditions.
Speed of Service
Customers experienced slow service, particularly during busy times, with some noting that drive-thru was faster than in-store service.
LN
Louise Neron-Asman
Jan 5, 2026
5.0
Very clean and friendly staff
AS
Amarjeet singh
Dec 28, 2025
1.0
I visited today and ordered three burgers. Unfortunately, one of them had visible fungus/mold on it. This is very disappointing and concerning, as food safety should be a top priority. I hope the management takes immediate action to ensure proper hygiene and food handling. I would appreciate a response regarding this incident.
DK
Dan Knight
Dec 14, 2025
1.0
Got told to pull aside to wait for my meal and then waited for 3 other people's meals to be ready before they brought mine out with theirs.
BW
Broker Ward
Dec 4, 2025
4.0
Rookie was kind of high and spaced right out. Irderedcoffe
MA
Manvi Aggarwal
Dec 3, 2025
1.0
Horrible place to go to, I ordered 2 medium orange pekoe 3 milk 3 sugar and they amde it with cream
We asked them to make it again and we got pulled over and made us wait 30 mins for two cups of tea
And whrn we got the tea they used the same cup same tea bag and made it with 3 milk no sugar
Everytime i go there something is wrong with the order or its not fresh..
Never going back again.