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Dairy Queen Grill & Chill

4.1
(622 reviews)

Business Details

1250 Dogwood St, Campbell River, BC
V9W 3A4, Canada
(250) 287-2227
https://www.dairyqueen.ca/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
1250 Dogwood St, Campbell River, BC
V9W 3A4, Canada

Hours

Reviews

4.1
622 reviews
5 stars
303
4 stars
170
3 stars
82
2 stars
29
1 star
38

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported rude or unhelpful staff, slow service, and order mistakes.

Food Quality

While some customers enjoyed the food, others noted inconsistencies in portion sizes and quality, with complaints about undercooked items and missing ingredients.

Cleanliness

Several reviews mentioned the need for improved cleanliness in the restaurant and washroom facilities.

Positive Experiences

Despite the issues, many customers praised specific staff members for their friendliness and highlighted enjoyable ice cream treats.
  • AA
    Anon
    3 days ago
    2.0
    Do not bother specifying orders, half of the time its there anyway, as a former member i can say that the staff can check they privilege ~🧡
  • TT
    Tiffany
    4 days ago
    5.0
    Stopped in for a blizzards on February 27th around 8:30 pm, staff were super friendly in the drive thru and engaged (actually asked how our evening was going! 😊) We've noticed the last few times we've been here the blizzard treats are amazing with tons of candy in them and the ice cream is nice and thick! Thanks to all the young staff for great customer service 😊
  • TJ
    Tatjanna J.
    Jan 12, 2026
    2.0
    They used to be a really good place to go get a bite to eat and then I don't know if it's because of their location or what their problem is but we went there to go get food and I asked to be let into the washroom to wash my hands prior to eating and they refused and then I complained about it and kept asking him why they wouldn't let me in the washroom when I was a paying customer so three staff member came over to unlock the door and stood there so I could wash my hands and I said well I need to use the washroom as well and they said that wasn't available and basically ushered me out and relock the door brought me my food and when they set it down on the table they set it down so hard my drink dumped over onto my food so I took it back up to the counter and showed them what happened and they looked at me like I was in grew horns or something and couldn't figure out why I was complaining about my burger being soaking wet my fries being dripping wet in a pop and refuse to do anything about it. My recommendation is go anywhere else that isn't here their staff is horrific and their food is not the greatest they do make great blizzards but honestly go spend the money on some ice cream and get a blender
  • JH
    Jean Heroux
    Jan 10, 2026
    1.0
    I got burger and fries to go,wasn't ask if I wanted a bag ,it seems to be taken for granted that we want one ,but we are never told it's .25 cents for it.Getting really fed up to be nickel and dime to death.I know it's the way now,but ask us if we want a bag at least.
  • BS
    Brian Smigielski
    Dec 23, 2025
    2.0
    Every time we get French fries they don’t Fill the container all the way up, pay for a full size and you get a small .

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill in Campbell River serve?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and ice cream cakes.

What are the operating hours of Dairy Queen Grill & Chill at 1250 Dogwood St?

Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM. On October 31, 2025, it will close earlier at 9:00 PM.

Brand Certified Facts from Dairy Queen Grill & Chill

Dairy Queen Grill & Chill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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