Feedback on customer service is mixed; some praised friendly staff while others reported rudeness and poor service.
Food Quality
Food quality is inconsistent, with complaints about undercooked items, incorrect orders, and poor presentation.
Cleanliness
Multiple reviews highlighted issues with cleanliness, particularly in bathrooms and dining areas.
Service Speed
Many customers experienced long wait times, especially during busy periods, leading to frustration.
Value for Money
Several customers felt that prices were high for the quality of food received, leading to dissatisfaction.
HD
haley dunstan-garwood
Oct 13, 2025
3.0
Very rude drive through person.
He did not seem happy to be at work, and got mad when I stopped and waved him over to the window because he forgot my icecream
HM
hs mann
Oct 3, 2025
5.0
Best customer service compared to most of the fast food places, fully Canadian atmosphere as you would expect. To my taste, food could have been a bit more cooked but I guess a lot of people might like it this way. Definitely will stop here again when I travel this way.
CG
Christiaan van der Garden
Sep 30, 2025
5.0
Ich fand es richtig lecker, hätte ich nicht erwartet. Bestellung war mega schnell fertig und das Essen richtig heiß🔥. Die Bedienung (Janine L) war höflich und sehr freundlich. Ich würde jederzeit wiederkommen.
MM
Mike
Sep 14, 2025
5.0
I don't normally review fast food places. However I was very surprised by the excellent customer service and cleanliness. Two things you don't often get in a DQ. The food is what you expect, the service was well above that.
What are the operating hours of Dairy Queen Grill & Chill Cache Creek?
The restaurant is open daily from 10:00 AM to 9:00 PM. On certain holidays such as December 9, 24, and 31, it closes early at 4:00 PM, and it is closed on December 25.
Does Dairy Queen Grill & Chill in Cache Creek have drive-thru and seating options?
Yes, the location offers drive-thru service, indoor seating, and outdoor seating with family-friendly amenities including booster seats and high chairs.
Is Dairy Queen Grill & Chill Cache Creek accessible for families and people with disabilities?
Yes, the restaurant is family-friendly, welcomes children, offers booster and high chairs, has wheelchair accessibility, and provides restrooms for customer convenience.
What amenities does Dairy Queen Grill & Chill provide for customer convenience?
It offers free WiFi, restrooms, mobile ordering and rewards, outdoor seating, and drive-thru service to enhance customer convenience.
Can I order food online for pickup from Dairy Queen Grill & Chill in Cache Creek?
Yes, you can place an order for pickup online through their website at https://www.dairyqueen.com/en-ca/order/pickup/n/27025/.
Are there nearby accommodations if I am visiting Dairy Queen Grill & Chill in Cache Creek?
Yes, nearby accommodations include Castle Inn Motel, Cache Creek Motor Inn, Sunset Motel, Tumbleweed Motel, and Sundowner Motel, making it easy to plan an overnight stay after your visit.
What are some nearby dining options around Dairy Queen Grill & Chill in Cache Creek?
Nearby dining options include Anie's Pizza and Bakery, Subway, Tim Hortons, Junctions Coffee House, A & W Family Restaurant, Hungry Herbie's Drive-In, and North End Petro-Can Restaurant offering a variety of cuisines.
Are there convenient places for fuel and automotive services near Dairy Queen Grill & Chill?
Yes, nearby there are Shell gas station, ASC Automotive Repair, Chanor Truck & Auto Repairs, Kal Tire #131 tire dealer and repair, and U-Haul Neighborhood Dealer for truck rentals.
Where is Dairy Queen Grill & Chill located in Cache Creek, BC?
The address is 1109 Trans Canada Hwy, Cache Creek, BC, V0K 1H0, Canada.