Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Burnaby Subway® Restaurant at 9855 Austin Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Differentialized service at this location. A customer ahead of me orders a subway and chooses multi grain herb and cheese bread. When my turn comes, I asked to give me Multigrain Herb & Cheese and employee said “its not available” and I either choose white or brown bread. Then, after my order an online order comes and I see that the employee gets the Herb & Cheese bread from the back closet. Its interesting at my order there is “no Herb & Cheese bread available” and after my order the same bread shows up from their back closet. When checked online it shows the herb bread is available. Do you think customers can be fooled?
Also the white bread wasn’t upto Subway quality.
GG
Grrace
Apr 8, 2026
1.0
I was waiting to order my sandwich, but they served the person behind me first. This is the second time this has happened. I will never go to this location again. Rude young man.
A
우가현
Mar 28, 2026
5.0
Really good taste
Good service
LM
Lori McLean
Mar 21, 2026
1.0
Worst customer service ever. I ordered on the app. Showed up five minutes later. Was told that the order had just been received. Then I watched 12 people, including six who arrived after my order, get served before my order was ever processed.
FF
Frankie
Mar 1, 2026
1.0
Had lunch here the other day and I won't go back. The food was just average but what can one expect from a Subway. The issue was with the two ladies behind the counter. They looked absolutely miserable, no smiles or friendly anything. Just after I started my order I could smell body odour that wasn't very pleasant. Not great at any time but especially around food. Had I not already started the order I would have walked away.
The Subway restaurant is located at 9855 Austin Road, Unit 265, City of Lougheed Shopping Centre, Burnaby, BC, V3J 1N4, Canada.
What are the operating hours of this Subway location?
This Subway is open from 10:00 AM to 7:00 PM Monday through Saturday, and from 11:00 AM to 6:00 PM on Sundays.
What meal options are served at this Subway?
This Subway serves breakfast, lunch, and dinner.
Can I view the menu or place an order online?
Yes, you can view the menu and place orders online at https://subway.com/en-ca/restaurant/70794-0/menu/.
What payment methods are accepted at this Subway?
This Subway accepts American Express, MasterCard, and Visa.
Does this Subway location offer delivery, dine-in, or curbside pickup?
No, this Subway location does not offer delivery, dine-in, or curbside pickup.
Is this Subway restaurant independently owned?
Yes, all Subway restaurants, including this one, are independently owned and operated by local business owners.
What are some nearby places of interest around this Subway?
Nearby places include H&R Block tax offices, Jugo Juice smoothie bars, Minute Key locksmiths, and the Lougheed Town Centre shopping center, among others.
Can customers visit Lougheed Town Centre shopping center before or after dining at Subway?
Yes, customers can conveniently visit the Lougheed Town Centre shopping center located near the Subway for shopping before or after their meal.
How can nearby services such as H&R Block or Minute Key benefit customers visiting Subway?
Customers visiting Subway can take advantage of nearby services like H&R Block for tax assistance or Minute Key for locksmith needs, making their visit more efficient and convenient.
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