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McDonald's

3.6
(3499 reviews)

Business Details

#1160 - 4700 Kingsway, Burnaby, BC
V5H 4M1, Canada
(604) 718-1005
https://www.mcdonalds.com/ca

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
#1160 - 4700 Kingsway, Burnaby, BC
V5H 4M1, Canada

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews

3.6
3,499 reviews
5 stars
1,226
4 stars
836
3 stars
731
2 stars
219
1 star
487
  • RC
    Ritesh Chaudhary
    2 days ago
    1.0
    I ordered from McDonald’s and was supposed to receive large fries, but the staff gave me small fries instead. When I pointed this out, the employee Navdeep told me they didn’t have large cups and insisted I accept the small fries. I refused because I paid for a large. During the situation, Navdeep falsely claimed to be the manager, which I later found out was not true. This was misleading and unprofessional. The situation escalated into a heated argument, and he began shouting at me, which was completely unacceptable. Other staff members came over, but instead of resolving the issue properly, the situation was handled poorly. Please reach out to me regarding this matter, as I have full proof of the incident.
  • AS
    Ahmad Sy
    5 days ago
    1.0
    When I went to buy from McDonald's, I saw mice wandering around, I felt the restaurant's disgust was not clean
  • CS
    Cas S.
    Apr 1, 2026
    1.0
    Unfriendly staff and poor customer service. We got happy meal and kids wanted to switch a toy and staff said no. We never have this problem at other locations and they are always happy to switch for us. It's called Happy Meal, not Miserable Meal. It's not like we don't pay for it or not customers there. Just want to switch a toy or to a book and they wouldn't even look at it. Very disappointing customer service.
  • J
    James -
    Mar 26, 2026
    2.0
    Girl at the counter tonight had an absolutely disgusting attitude. Obviously having a bad night for whatever reason but that doesn't excuse acting like a sour bratty child with customers. Food good and cheap no issues there - this is purely a review of the rude server.
  • JH
    Jaspar Dorian Harvey
    Mar 24, 2026
    5.0
    I had my order taken by a lady yesterday shortly after 11am yesterday, (I’m so sorry I didn’t take note of her name tag. She had a cat tattoo on her left wrist and a paw print tattoo above the cat tattoo) she was so fun and kind to interact with and complimented me on being polite. She has 4 years before retirement and she deserves a raise 😉

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's Metrotown in Burnaby?

McDonald's Metrotown is open 24 hours a day, 7 days a week.

Does this McDonald's location have a drive-through service?

No, the McDonald's at Metrotown does not offer a drive-through service.

Brand Certified Facts from McDonald's

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Certified April 12, 2026Yext Knowledge Graph
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