We are your local Thai Express and pride ourselves on cooking Thai food made with love, fresh ingredients, and authentic flavour fast in our fiery woks. Come enjoy your Thai faves like our Pad Thai, Pad See Ew, Tom Yum Soup, Thai Fried Rice, and our signature General Thai® filled with the savoury, sweet, sour and spicy flavours of Thailand. We also have a tasty variety of curries, stir-fries, appetizers, and desserts filled with our Thai heart. Don’t forget to ask about our Discovery Menu with a different dish each day at a special price! Thai Express is the same but different.
Many customers reported poor food quality, with complaints about bland flavors, greasy dishes, and improperly cooked ingredients.
Service Issues
Numerous reviews highlighted rude and unhelpful staff, slow service, and mistakes with orders.
Positive Experiences
Some customers enjoyed specific dishes like Pad Thai and fried rice, praising the flavors and quality when prepared correctly.
Value for Money
Several reviews mentioned that the food was overpriced for the quality received, with small portions and high prices being a common complaint.
AL
AQUELE ENRICO LÁ
Dec 29, 2025
5.0
So good, excellent food and costumer service
HH
Hello
Dec 27, 2025
5.0
The Thai Express here is one of the best in Metro Vancouver! I especially love their shrimp pad Thai!
CC
Cindy
Dec 21, 2025
5.0
My favorite place in the food court! Best pad see ew and imperial roll! Solid consistent food :)
JE
Julie Carere (EliteTutoring)
Dec 19, 2025
5.0
Food was made fresh to order, excellent taste, and a very large portion with lots of tofu so I was able to share!
VS
Vince Song
Dec 13, 2025
5.0
Great staff, super friendly, and food came out super quick. Their chicken pad Thai was one of the best ones I’ve ate. Definitely recommend this location.
Frequently Asked Questions About Thai Express Restaurant Burnaby
Where is Thai Express Restaurant Burnaby located?
It is located at 4820 Kingsway, Metropolis at Metrotown, Burnaby, BC, V5H 4P1, Canada.
What are the operating hours of Thai Express Restaurant Burnaby?
The restaurant is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 11:00 AM to 7:00 PM on Sundays.
What types of cuisine does Thai Express Restaurant Burnaby offer?
They serve authentic Thai food including dishes like Pad Thai, Pad See Ew, Tom Yum Soup, Thai Fried Rice, and their signature General Thai® among other curries, stir-fries, appetizers, and desserts.
What payment options are accepted at Thai Express Restaurant Burnaby?
They accept cash and contactless payment methods.
How can I contact Thai Express Restaurant Burnaby?
You can reach them by phone at +1 778-379-7131.
Does Thai Express Restaurant Burnaby have a presence on social media?
Yes, they have accounts on LinkedIn, TikTok, YouTube, Facebook, Instagram (@thai_express), and Twitter (@thaiexpress).
What nearby shopping options are available around Thai Express Restaurant Burnaby?
Nearby shopping includes stores like Aritzia, Banana Republic, Uniqlo, Disney Store, and LE CHÂTEAU, among others, perfect for combining dining with shopping.
Are there other dining options near Thai Express Restaurant Burnaby?
Yes, nearby dining includes New York Fries Metrotown, Popeyes Louisiana Kitchen, and Freshslice Pizza for a variety of fast food choices.
What health and personal care services are near Thai Express Restaurant Burnaby?
You can find THE DENTISTS AT METROTOWN for dental care, Specsavers Metrotown for optometry services, and skoah day spa nearby for beauty and skin care.
How can proximity to places like Metropolis at Metrotown benefit customers visiting Thai Express Restaurant Burnaby?
Customers can enjoy convenient shopping, dining, and personal care services all within the Metropolis at Metrotown complex, making it easy to plan a full day of activities around their visit to Thai Express.