About
Thai Restaurant
We are your local Thai Express and pride ourselves on cooking Thai food made with love, fresh ingredients, and authentic flavour fast in our fiery woks. Come enjoy your Thai faves like our Pad Thai, Pad See Ew, Tom Yum Soup, Thai Fried Rice, and our signature General Thai® filled with the savoury, sweet, sour and spicy flavours of Thailand. We also have a tasty variety of curries, stir-fries, appetizers, and desserts filled with our Thai heart. Don’t forget to ask about our Discovery Menu with a different dish each day at a special price! Thai Express is the same but different.
Location
Hours
Reviews
2.1
255 reviews
5 stars
38
4 stars
25
3 stars
19
2 stars
23
1 star
150
What are people saying?
AI-generated from recent customer reviews
Food Quality
Numerous customers reported that the food was bland, greasy, and poorly prepared, with many dishes lacking authentic Thai flavors.
Service Issues
Many reviews highlighted rude and unhelpful staff, with complaints about slow service and poor communication.
Value for Money
Customers frequently mentioned that the food was overpriced for the quality received, with many feeling that portions were small and not worth the cost.
Consistency
Several patrons noted a decline in food quality over time, indicating that the restaurant has not maintained its previous standards.
Customer Experience
Overall, the dining experience was marred by negative interactions with staff and dissatisfaction with the food, leading to many customers vowing not to return.
- LCLogan CasavantAug 24, 20251.0Took two bites and tossed it out. Somethings wrong here because even the workers probably wouldn't eat here.
- NDNguyễn DuyênAug 11, 20251.0So disappointed! I ordered Pad Thai via Uber and found a huge fly sitting right in my food. Completely ruined my appetite. Never coming back!
- MTmalieka singh takJul 29, 20251.0I ordered the tom yam soup thinking it would taste a bit close to the actual taste but this was absolutely abysmal. It tasted like i was drinking hot water even after i told them to make it extra spicy , the shrimps were the only ok thing about that soup, the noodles, veggies all tasted bland and honestly not really fresh. Not worth $18 at all :/
- RMRajdeep MandalJul 26, 20251.0Server doesn’t explain the menu properly. Food is not well cooked. Worst Thai food I have ever had. This is going to the bin
- SDslow daysJul 26, 20251.0Terrible! Very unfriendly service. Orders were taken very slowly. The male staff looked annoyed and acted like customers were a bother, while only the female staff seemed to be actually working.
Frequently Asked Questions About Thai Express Restaurant Burnaby
Where is Thai Express Restaurant Burnaby located?
It is located at 4820 Kingsway, Metropolis at Metrotown, Burnaby, BC, V5H 4P1, Canada.
What are the operating hours of Thai Express Restaurant Burnaby?
The restaurant is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 11:00 AM to 7:00 PM on Sundays.
What types of cuisine does Thai Express Restaurant Burnaby offer?
They serve authentic Thai food including dishes like Pad Thai, Pad See Ew, Tom Yum Soup, Thai Fried Rice, and their signature General Thai® among other curries, stir-fries, appetizers, and desserts.
What payment options are accepted at Thai Express Restaurant Burnaby?
They accept cash and contactless payment methods.
How can I contact Thai Express Restaurant Burnaby?
You can reach them by phone at +1 778-379-7131.
Does Thai Express Restaurant Burnaby have a presence on social media?
Yes, they have accounts on LinkedIn, TikTok, YouTube, Facebook, Instagram (@thai_express), and Twitter (@thaiexpress).
What nearby shopping options are available around Thai Express Restaurant Burnaby?
Nearby shopping includes stores like Aritzia, Banana Republic, Uniqlo, Disney Store, and LE CHÂTEAU, among others, perfect for combining dining with shopping.
Are there other dining options near Thai Express Restaurant Burnaby?
Yes, nearby dining includes New York Fries Metrotown, Popeyes Louisiana Kitchen, and Freshslice Pizza for a variety of fast food choices.
What health and personal care services are near Thai Express Restaurant Burnaby?
You can find THE DENTISTS AT METROTOWN for dental care, Specsavers Metrotown for optometry services, and skoah day spa nearby for beauty and skin care.
How can proximity to places like Metropolis at Metrotown benefit customers visiting Thai Express Restaurant Burnaby?
Customers can enjoy convenient shopping, dining, and personal care services all within the Metropolis at Metrotown complex, making it easy to plan a full day of activities around their visit to Thai Express.