Location.com logo
Brand Certified

Subway

4.0
(181 reviews)

Business Details

9855 Austin Road, Burnaby, BC
V3J 1N4, Canada
(604) 423-2500
http://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Burnaby Subway® Restaurant at 9855 Austin Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inNot available
  • DeliveryNot available
  • Curbside pickupNot available
  • Drive-throughNot available

Location

Subway
9855 Austin Road, Burnaby, BC
V3J 1N4, Canada

Hours

Reviews

4.0
181 reviews
5 stars
116
4 stars
18
3 stars
8
2 stars
5
1 star
34

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

While some customers enjoyed the food, others complained about stale bread and incorrect sandwich preparations.

Cleanliness Concerns

Several reviews highlighted hygiene issues, including unsanitary practices and cleanliness of the establishment.

Staff Friendliness

Despite some negative experiences, many customers praised friendly and helpful staff members.
  • FF
    Frankie
    2 days ago
    1.0
    Had lunch here the other day and I won't go back. The food was just average but what can one expect from a Subway. The issue was with the two ladies behind the counter. They looked absolutely miserable, no smiles or friendly anything. Just after I started my order I could smell body odour that wasn't very pleasant. Not great at any time but especially around food. Had I not already started the order I would have walked away.
  • HT
    Henry Tsai
    Feb 19, 2026
    3.0
    Very convenient location right next to the food court, some staff are nice but some straight up don't care and will likely mess up your order.
  • AV
    a v
    Feb 14, 2026
    5.0
    Ms Aman is very helpful. Highly recommend this place.
  • NK
    Navkiran Kaur
    Feb 13, 2026
    5.0
    Great experience, friendly staff, definitely coming back
  • JJ
    Jordan
    Jan 27, 2026
    1.0
    bread was rock hard, there was a receipt in in the lettuce, the workers were talking to each other while i was ordering and missed what i said like 8 times, he was also missing the sauce while pouring it, and there was literally 3 cookies in the cookie thing.

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 9855 Austin Road, Unit 265, City of Lougheed Shopping Centre, Burnaby, BC, V3J 1N4, Canada.

What are the operating hours of this Subway location?

This Subway is open from 10:00 AM to 7:00 PM Monday through Saturday, and from 11:00 AM to 6:00 PM on Sundays.

Brand Certified Facts from Subway

Subway partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others