Brand Certified
Subway
4.0(181 reviews)
Certified by Subway • Mar 01, 2026
Business Details
9855 Austin Road, Burnaby, BC
V3J 1N4, Canada
Certified by Subway • Mar 01, 2026
(604) 423-2500
Certified by Subway • Mar 01, 2026
http://www.subway.com
Certified by Subway • Mar 01, 2026
About
Certified by Subway • Mar 01, 2026
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Burnaby Subway® Restaurant at 9855 Austin Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inNot available
- DeliveryNot available
- Curbside pickupNot available
- Drive-throughNot available
Location
Certified by Subway • Mar 01, 2026
Hours
Certified by Subway • Mar 01, 2026
Reviews
4.0
181 reviews
5 stars
116
4 stars
18
3 stars
8
2 stars
5
1 star
34
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
While some customers enjoyed the food, others complained about stale bread and incorrect sandwich preparations.
Cleanliness Concerns
Several reviews highlighted hygiene issues, including unsanitary practices and cleanliness of the establishment.
Staff Friendliness
Despite some negative experiences, many customers praised friendly and helpful staff members.
- FFFrankie2 days ago1.0Had lunch here the other day and I won't go back. The food was just average but what can one expect from a Subway. The issue was with the two ladies behind the counter. They looked absolutely miserable, no smiles or friendly anything. Just after I started my order I could smell body odour that wasn't very pleasant. Not great at any time but especially around food. Had I not already started the order I would have walked away.
- HTHenry TsaiFeb 19, 20263.0Very convenient location right next to the food court, some staff are nice but some straight up don't care and will likely mess up your order.
- AVa vFeb 14, 20265.0Ms Aman is very helpful. Highly recommend this place.
- NKNavkiran KaurFeb 13, 20265.0Great experience, friendly staff, definitely coming back
- JJJordanJan 27, 20261.0bread was rock hard, there was a receipt in in the lettuce, the workers were talking to each other while i was ordering and missed what i said like 8 times, he was also missing the sauce while pouring it, and there was literally 3 cookies in the cookie thing.
Frequently Asked Questions About Subway
Where is the Subway restaurant located?
The Subway restaurant is located at 9855 Austin Road, Unit 265, City of Lougheed Shopping Centre, Burnaby, BC, V3J 1N4, Canada.
What are the operating hours of this Subway location?
This Subway is open from 10:00 AM to 7:00 PM Monday through Saturday, and from 11:00 AM to 6:00 PM on Sundays.
What meal options are served at this Subway?
This Subway serves breakfast, lunch, and dinner.
Can I view the menu or place an order online?
Yes, you can view the menu and place orders online at https://subway.com/en-ca/restaurant/70794-0/menu/.
What payment methods are accepted at this Subway?
This Subway accepts American Express, MasterCard, and Visa.
Does this Subway location offer delivery, dine-in, or curbside pickup?
No, this Subway location does not offer delivery, dine-in, or curbside pickup.
Is this Subway restaurant independently owned?
Yes, all Subway restaurants, including this one, are independently owned and operated by local business owners.
What are some nearby places of interest around this Subway?
Nearby places include H&R Block tax offices, Jugo Juice smoothie bars, Minute Key locksmiths, and the Lougheed Town Centre shopping center, among others.
Can customers visit Lougheed Town Centre shopping center before or after dining at Subway?
Yes, customers can conveniently visit the Lougheed Town Centre shopping center located near the Subway for shopping before or after their meal.
How can nearby services such as H&R Block or Minute Key benefit customers visiting Subway?
Customers visiting Subway can take advantage of nearby services like H&R Block for tax assistance or Minute Key for locksmith needs, making their visit more efficient and convenient.
Brand Certified Facts from Subway
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Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
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- Legal business name
- Hours of operation
- Phone number
- Official website