Subway

3.8
244 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Burnaby Subway® Restaurant at 4161 Hastings Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
4161 Hastings Street, Burnaby, BC
V5C 2J3, Canada

Hours

Reviews

3.8
244 reviews
5 stars
124
4 stars
42
3 stars
24
2 stars
7
1 star
47

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service and unprofessional behavior from staff, particularly during busy hours.

Staff Performance

While some staff members received praise for their friendliness and efficiency, others were criticized for rudeness and lack of urgency.

Food Quality

The quality of food was inconsistent, with some customers enjoying their sandwiches while others reported issues with freshness and incorrect orders.

Cleanliness

The location was noted for being clean, although some reviews mentioned messy counters and disorganization.

Customer Experience

Overall customer experiences varied widely, with some expressing satisfaction and loyalty, while others vowed not to return due to poor service.
  • KB
    Kae Bush
    Oct 28, 2025
    5.0
    Just wanna shoutout Sahil, great attitude and perfect sandwhich! 10/10
  • PP
    porcelaindoll
    Oct 28, 2025
    1.0
    this one guy that works there by the name of Sahil is the slowest and rudest worker, and his behaviour was extremely unprofessional. does subway not conduct proper interviews or screening for their employees??? We had ordered 2 sandwiches which collectively took 45 minutes, he picks each vegetable one by one before placing it, when asked for sauce on the side he ignored us and started another persons order, we had asked him again a few more times if he could maybe just quickly give us the sauce before the next customer and he said no you need to wait, and each sandwich he makes is 20 minutes… nobody is about to wait that much time for sauce 😭 he told us he won’t give it to us until he finished everybody in the lineup… people started leaving the lineup because of how long it took him for a singular sandwich. also, he doesn’t understand what “extra” means. he counted and put six olives down on the sandwich 😭??? we asked if he could put more and he said no… like we know it’s not an extra cost but if it was we would pay, but he was just not WILLING to put more of anything on there … smh really disappointed subway. our food was completely ruined… avoid this location at all cost unless you got all the time in the world!
  • HS
    Hamideh Sadeghi
    Oct 28, 2025
    1.0
    Staff name Sahil is very rude and slow. Super unprofessional.
  • ND
    naj dn
    Oct 19, 2025
    1.0
    The staff is rude, they are lacking in communication!
  • RM
    Rose mei Mar
    Sep 26, 2025
    1.0
    Today I experience the subway staff was very very rude and violent towards me early morning and I’m not too happy I asked what I want to order and he said I can’t order what I want to order the food is terrible

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 4161 Hastings Street, Suite 102, Burnaby, BC, V5C 2J3, Canada.

What pickup and delivery options does Subway offer?

Subway offers in-store pickup and curbside pickup services.