Subway

3.3
236 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Burnaby Subway® Restaurant at 2251 Holdom Avenue brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
2251 Holdom Avenue, Burnaby, BC
V5B 0A2, Canada

Hours

Reviews

3.3
236 reviews
5 stars
75
4 stars
45
3 stars
45
2 stars
19
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with staff, ranging from friendly and helpful service, particularly from an employee named Prince, to rude and unprofessional behavior from others.

Cleanliness

Multiple reviews highlight issues with cleanliness, including dirty tables and a lack of accessible washrooms, which negatively impacted the dining experience.

Food Quality

Customers reported inconsistent food quality, with some enjoying fresh sandwiches while others received poorly made or unsatisfactory items.

Atmosphere

The atmosphere was described as uninviting and oppressive, with some customers feeling ignored or unwelcome during their visits.

Operational Issues

Several reviews mentioned problems with order accuracy, slow service, and unavailability of menu items, leading to customer frustration.
  • MU
    Marco U
    Oct 15, 2025
    1.0
    The employees keep talking in there language and not listening to the customers they made several mistakes when not following costumer instructions they need to focus on there job i don't recommend this location
  • AB
    Anchal Badhwar
    Sep 19, 2025
    2.0
    I accidentally ordered at this location and I have been trying to call them from the last 30 minutes. I have made about 20 calls, but none of them are picking up and I have no idea how I can get the refund back because the location is an hour away please help. and the other location that I went to is not helping at all
  • NN
    Nettiiboo
    Aug 12, 2025
    1.0
    Three people working. Not one said hello when we walked in. When it came to putting the veggies on the woman didn’t say a word. Just looked at us to tell her what we wanted on it. Not one smiled or said thank you. What is with all these fast food places having miserable people who obviously don’t want to be there. If you don’t like the job get a different one.
  • GD
    Gurinder Singh Dhindsa
    Aug 10, 2025
    2.0
    No washrooms here
  • ON
    Obvious Channel Name
    Jul 26, 2025
    1.0
    Oppressive atmosphere- Screams "order takeout & leave". all chairs/tables are placed near the edge of the windows. No public bathroom, as there are a pile of stacked chairs blocking the entrance to it. If offered to "toast" your sandwich, it will become a soft, soggy mess

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 2251 Holdom Avenue, #110, Burnaby, BC, V5B 0A2, Canada.

What are the operating hours for Subway at 2251 Holdom Avenue?

Subway is open from 8:00 AM to 11:00 PM Monday to Friday, 9:00 AM to 10:30 PM on Saturday, and 9:30 AM to 10:00 PM on Sunday.