Subway

Reviews

• KB

  Kyle Bremner

  Oct 22, 2025
  1.0
  Couldn't get in as it is not wheelchair accessible
• MJ

  Mohinder Jagpal

  Oct 17, 2025
  1.0
  Review for Subway – 5093 Canada Way, Burnaby I placed a mobile order with everything clearly written out. After picking up my order and getting home, I realized one of the subs was missing tomatoes. I called the store, and the staff member who made the sub answered. When I mentioned the missing tomatoes and asked her to be more careful next time, she insisted she had added them and then claimed I had complained before. I found this response dismissive and unprofessional. I drove back to the store, sub in hand, and asked her to show me where the tomatoes were. She accused me of removing them myself, which was both frustrating and insulting. I even opened the sub on the counter and took photos to show how little was actually in it. Despite clear evidence, she refused to acknowledge the mistake. This isn’t the first time I’ve had issues with Subway, which is why I had stopped going for a while. I recently started visiting the Grandview location and had a better experience there, which encouraged me to give Subway another chance. Unfortunately, this visit reminded me why I stopped going in the first place. The quality of the food has noticeably declined—thinner bread, fewer veggies, and poor customer service. It seems like staff training is lacking, especially when it comes to handling customer concerns respectfully. If someone can’t admit a simple mistake, they shouldn’t be dealing with customers. I’m disappointed and won’t be returning to this location. Subway needs to seriously improve both its food quality and customer service.
• CC

  C CE

  Oct 7, 2025
  1.0
  This subway was disappointing, I ordered a pizza sub awhile ago and i asked for sauce which normally comes with the pizza sub, I assume that the women forgot, and I asked her nicely if she could remove the green peppers that were in the sauce, as there were also onions and olives in and around the area of the sauce , actually there was vegetables everywhere by the meats and vegetables and sauces. She argued me that it was part of the sauce - I used to work at Subway so I am familiar with how the pizza sauce looks and I ordered pizza subs often I will not be coming back to the subway ever again. The health code violation should come check this place out. She was so dang rude about it too like what the hell. She gave attitude while finishing the rest of my sub….
• AB

  Ashley booth

  Oct 5, 2025
  1.0
  Look at your receipts they charged me a random 5.00 pst charge. Employee had now idea why. Such a joke of an establishment ripping people off.
• SK

  siripron kinane

  Sep 30, 2025
  5.0
  หอพักดรีม เพลส บรรยากาศเงียบสงบ เหมาะกับการพักผ่อน ห้องพักสะอาด กว้างขวาง สิ่งอำนวยความสะดวกครบ เช่น Wi-Fi แอร์เย็น มีร้านสะดวกซื้ออยู่ใกล้ๆ เจ้าของหอใจดี เป็นกันเองมากค่ะ รู้สึกอุ่นใจเหมือนอยู่บ้าน 🏡✨

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