Subway

4.5
412 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Burnaby Subway® Restaurant at 4429 Kingsway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
4429 Kingsway, Burnaby, BC
V5H 2A1, Canada

Hours

Reviews

4.5
412 reviews
5 stars
309
4 stars
48
3 stars
18
2 stars
10
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting employees like Manpreet and Simran for their positive attitudes and excellent service.

Food Quality

The food quality received positive remarks, with customers appreciating the fresh ingredients and well-made sandwiches.

Inconsistency Issues

Some customers reported issues with service consistency, including complaints about double charging and inadequate responses to customer inquiries.

Atmosphere

While many enjoyed the welcoming atmosphere, some reviews indicated a decline in customer-centric service, particularly regarding flexibility with requests.
  • CK
    Chakib Khalid
    3 days ago
    4.0
    🫡Amazing experience at Subway! The place was clean and well organized, and the service was fast and efficient. Siaj was extremely kind, professional, and always smiling. She handled my order perfectly and made my visit very pleasant. Customer service like this truly makes a difference. Highly recommended!🤩🤩
  • DK
    DJ Kars
    Dec 9, 2025
    1.0
    I work in the mall and used to eat at this location 3–4 times a week, always ordering through their app. Recently I found out I was double invoiced, so I reached out several times to get it fixed. Every time I was told someone would get back to me… and nothing. Finally, I received an email from Manpreet Deol saying they only charged me once. I replied multiple times offering proof of the double charge — and then crickets. No response at all. It’s amazing that they’re willing to lose a regular customer over $13. But I guess that’s the level of customer service you get at this location. Terrible!
  • AK
    Ankush kapila
    Dec 1, 2025
    5.0
    @simran she is outstanding and marvellous on making those subs very cheerful and positive attitude of customer service
  • JK
    Jaspreet Kaur
    Nov 8, 2025
    5.0
    "I was so impressed with the service I received from [staff member's name simarn] at Subway today! She was incredibly friendly and helpful, taking the time to explain the different options and make recommendations. She made my sandwich perfectly, paying attention to every detail. Her positive attitude and excellent customer service skills made my experience at Subway a truly enjoyable one. Thank you!"
  • JD
    Jade Davies
    Nov 7, 2025
    1.0
    I came in about 30 minutes before close. First thing I was told when I walked in was "sorry we're closed". When I mentioned that the closing time listed is 11pm, they backtracked and explained that the ovens get turned off 30 mins prior to closing for cleaning, so it'd have to be a cold sandwich. I wasn't interested, so I left. I would not be leaving this review if I hadn't been immediately lied to upon my arrival. Incredibly unprofessional.

Frequently Asked Questions About Subway

What are the operating hours for Subway at 4429 Kingsway in Burnaby?

Subway at 4429 Kingsway is open Monday to Friday from 8:00 AM to 11:00 PM, and Saturday to Sunday from 9:00 AM to 10:00 PM.

Does the Subway at 4429 Kingsway offer breakfast, lunch, and dinner?

Yes, this Subway location serves breakfast, lunch, and dinner.