Brand Certified
Subway
3.7(287 reviews)
Certified by Subway • Mar 01, 2026
Business Details
6626B Hastings, Burnaby, BC
V5B1S2, Canada
Certified by Subway • Mar 01, 2026
(604) 299-0449
Certified by Subway • Mar 01, 2026
http://www.subway.com
Certified by Subway • Mar 01, 2026
About
Certified by Subway • Mar 01, 2026
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Burnaby Subway® Restaurant at 6626B Hastings brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Certified by Subway • Mar 01, 2026
Hours
Certified by Subway • Mar 01, 2026
Reviews
3.7
287 reviews
5 stars
129
4 stars
50
3 stars
38
2 stars
24
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional service, with several instances of staff being dismissive or unhelpful.
Food Quality
While some customers praised the freshness and taste of the food, others experienced poorly constructed sandwiches and issues with missing ingredients.
Staff Training
There were multiple comments about staff being undertrained, leading to mistakes in orders and a lack of attention to customer requests.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty tables and unsanitary practices by staff.
Wait Times
Customers frequently noted long wait times, especially during busy periods, often due to understaffing.
- JAJosh A6 days ago1.0I’ll be avoiding this Subway going forward. The staff seem undertrained and unprofessional. I’ve experienced rude service, cross-contamination issues, and being overcharged. I first visited shortly after it opened, and unfortunately nothing has improved since then it’s consistently been an unpleasant experience. With multiple other Subway locations within driving distance, you have a Safeway across the street, I’d recommend choosing a different location or a different option instead of coming to this location.
- MSMyah Schulz6 days ago2.0It’s subway. Told the employee I have an allergy and couldn’t have the lettuce because there was other things spilled in it (meat, etc), she put the lettuce on anyways.
- MMMayne MontgomeryJan 29, 20265.0Great subway
- DBDoris BriscoeJan 16, 20261.0Store is very dishonest about charges so be careful when using gift cards. Clerk mentioned my gift card was not working when I was attempting to use a brand new gift card and I eventually paid with my Visa. Upon returning home to check the balance to ensure no funds were deducted from the gift card, the funds were indeed deducted for the item. When calling the restaurant back, the clerk insisted that the gift card was not charged. Will disputing this one with my credit card.
- KSK SJan 16, 20261.0Worst subway service in Vancouver...no customer service skills. The girl rushed me through the toppings process so fast...no greeting no hi ...what's next what's next...she forgot pepper, black olives...I agree with the other comment below super painful to get and topping in my case spinach. If you want lots of bread no problem.
Frequently Asked Questions About Subway
Where is Subway located?
Subway is located at 6626B Hastings, Unit 146B, in Kensington Square Plaza, Burnaby, BC, V5B1S2, Canada.
What are the operating hours of Subway at Kensington Square Plaza?
Subway is open Monday to Friday from 7:00 AM to 12:00 AM, Saturday from 8:00 AM to 12:00 AM, and Sunday from 9:00 AM to 11:00 PM.
What types of meals does Subway serve?
Subway serves breakfast, lunch, and dinner.
What types of payment does Subway accept?
Subway accepts American Express, Discover, MasterCard, and Visa.
Does Subway offer pickup and delivery services?
Yes, Subway offers both in-store pickup and curbside pickup options.
Can I dine in at Subway in Kensington Square Plaza?
Yes, this Subway location serves dine-in customers but does not have a drive-through.
Does Subway provide catering services?
Yes, catering services are available at Subway to help with your event needs.
What nearby pet stores can I visit near Subway at Kensington Square Plaza?
Nearby you can find Kensington Pet Food Plus and Tailstopia, both pet stores that you might visit before or after grabbing a meal at Subway.
Are there any interesting places to visit nearby Subway?
Yes, nearby you can visit Plush Floral Studio for flowers and gifts, or Code Ninjas Burnaby if you're interested in computer coaching and education for kids.
Where can I find other dining options near Subway in Kensington Square Plaza?
Near Subway, you can find Hong Sushi for Japanese cuisine, Cockney Kings Fish & Chips for seafood, and Dairy Queen for fast food and ice cream.
Brand Certified Facts from Subway
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Certified March 01, 2026Yext Knowledge Graph
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