About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Burnaby Subway® Restaurant at 6626B Hastings brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.7
274 reviews
5 stars
121
4 stars
50
3 stars
37
2 stars
23
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and unprofessional behavior.
Food Quality
Many customers appreciate the freshness and taste of the sandwiches, but there are complaints about incorrect orders and poorly made sandwiches.
Cleanliness
The cleanliness of the location is inconsistent, with some reviews noting a clean environment while others mention dirty tables and unsanitary conditions.
Staffing Issues
Several reviews highlight understaffing leading to long wait times and poor service during busy hours.
Atmosphere
The atmosphere is generally described as pleasant, but some customers report issues with noise and overall ambiance.
- ASA Salvotorro6 days ago1.0Painful to get extra anything And wanted to charge me a $1 for glass of water of which is free at ALL other subway chains
- SBSagar BhanuJan 5, 20261.0Absolutely horrible experience at this Subway location. The staff was extremely rude and unprofessional. When I asked for sauce, the employee started making faces like it was a big problem and barely put any on my sandwich. It honestly felt like she didn’t want me there at all. Customer service was terrible, attitude was worse, and I left feeling disrespected. If you don’t like dealing with customers, you shouldn’t be working in customer service. I will never come back to this location and would not recommend it to anyone. Date 4th jan 2026 Time 9:44pm
- GUGabriel UlloaDec 23, 20254.0Amazing experience from the lady
- TYTed YoonDec 20, 20255.0Great customer service by the nice lady working the night shift!
- RCRaman CheemaNov 30, 20255.0Subway is a clean and well-organized store where Raman provides excellent service. She is friendly, attentive, and makes sure every order is perfect. Her professionalism and positive attitude make every visit enjoyable. Highly recommend asking for Raman!
Frequently Asked Questions About Subway
Where is Subway located?
Subway is located at 6626B Hastings, Unit 146B, in Kensington Square Plaza, Burnaby, BC, V5B1S2, Canada.
What are the operating hours of Subway at Kensington Square Plaza?
Subway is open Monday to Friday from 7:00 AM to 12:00 AM, Saturday from 8:00 AM to 12:00 AM, and Sunday from 9:00 AM to 11:00 PM.
What types of meals does Subway serve?
Subway serves breakfast, lunch, and dinner.
What types of payment does Subway accept?
Subway accepts American Express, Discover, MasterCard, and Visa.
Does Subway offer pickup and delivery services?
Yes, Subway offers both in-store pickup and curbside pickup options.
Can I dine in at Subway in Kensington Square Plaza?
Yes, this Subway location serves dine-in customers but does not have a drive-through.
Does Subway provide catering services?
Yes, catering services are available at Subway to help with your event needs.
What nearby pet stores can I visit near Subway at Kensington Square Plaza?
Nearby you can find Kensington Pet Food Plus and Tailstopia, both pet stores that you might visit before or after grabbing a meal at Subway.
Are there any interesting places to visit nearby Subway?
Yes, nearby you can visit Plush Floral Studio for flowers and gifts, or Code Ninjas Burnaby if you're interested in computer coaching and education for kids.
Where can I find other dining options near Subway in Kensington Square Plaza?
Near Subway, you can find Hong Sushi for Japanese cuisine, Cockney Kings Fish & Chips for seafood, and Dairy Queen for fast food and ice cream.