Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Burnaby Subway® Restaurant at 3790 Canada Way brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Many customers praised the cleanliness of the restaurant, noting it as one of the cleanest Subway locations they have visited.
Customer Service
Staff members, particularly Karminder, Gurpreet, and Nitin, received consistent positive feedback for their friendly, helpful, and efficient service.
Food Quality
While many enjoyed fresh and well-made sandwiches, there were complaints about food quality, including concerns over old ingredients and unsatisfactory preparation.
Mixed Experiences
Some customers reported negative experiences, including issues with incorrect orders and unsatisfactory responses from staff.
WK
Wendells Kwok
1 day ago
5.0
Best Subway location in the lower mainland. Friendly and welcoming. Clean and bright location. Ingredients are fresh. Staff puts alot of heart and care into making your sub sandwich. Great service all around.
AB
A BBY
Feb 17, 2026
5.0
5 star staff here, the taller Indian gentleman is always on point. Super friendly and clean location, I've found this location has really turned it self around in the last couple of years. Keep up the good work.
AA
Alee
Feb 4, 2026
5.0
Note of appreciation for member of the team “Nitin”. We have been visiting this particular location for several months now, with weekly advance and in-person orders. Our interactions with Nitin have been nothing short of exceptional. He consistently prepares our specific orders to perfection (ie: dietary restrictions, ect ect). And overall the customer service level has been upmost commendable. Thank you kindly Nitin 👌 🎩
RM
RITU MONGA
Jan 31, 2026
5.0
We wen to this location, it was clean and presentable. Karminder made food for us and she was very welcoming and helpful.
Must visit this location.
AY
Annie Yu
Jan 30, 2026
1.0
Found rat poo when I opened my sandwich 🤢🤢🤢 They say it’s crispy onions….
After fighting trying to say it’s crispy onions, despite admitting the shape and size is the same as rat poo rather than crispy onion, they called back offering to “remake the sandwich with the poo”… I rather not eat from this location again.