Subway

4.7
1011 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Burnaby Subway® Restaurant at 4700 Kingsway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
4700 Kingsway, Burnaby, BC
V5H 4M1, Canada

Hours

Reviews

4.7
1,011 reviews
5 stars
904
4 stars
18
3 stars
9
2 stars
3
1 star
77

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly and helpful staff, while others report rude and unprofessional behavior.

Food Quality

Several reviews mention issues with food quality, including skimpy portions and unsatisfactory preparation.

Staff Training

There are multiple calls for better staff training to improve customer interactions and service standards.

Positive Experiences

Despite negative feedback, many customers report positive experiences with specific staff members who provided excellent service.

Inconsistency

Overall, the service and food quality appear inconsistent, leading to varied customer experiences.
  • PK
    Prabhdeep Kaur
    4 days ago
    5.0
    Staff(Hardeep) was nice,good service and good food
  • GS
    Gursimran sekhon
    Nov 13, 2025
    5.0
    Komal is best at her work . Today she did her best . I would visit here again !
  • SG
    shan gao
    Nov 2, 2025
    5.0
    The girls are beautiful and nice. My English is not good, one of the girl helped me patiently. Wish you guys a great day
  • SS
    Sodaba Sediqi
    Oct 27, 2025
    1.0
    The cashier and the guy who was there asked me to give them a five-star review. At first, they told me I would get a free pop, but after I gave them five stars, they just said, “Okay, next time.” It’s not about the pop — I don’t care about that — but it’s not fair to get fake reviews by offering people free drinks or other things. It’s unfair for people who want to find a good Subway but end up being fooled by fake reviews.
  • MK
    Manpreet Kaur
    Oct 26, 2025
    5.0
    Really good service. Got Teriyaki crunch for my dinner. Definitely coming back to this location and will suggest others to visit. 💯

Frequently Asked Questions About Subway

Where is this Subway restaurant located?

It is located at 4700 Kingsway, Fc7, Burnaby, BC, V5H 4M1, Canada, inside Metropolis At Metrotown.

What are the opening hours of this Subway?

The Subway is open Monday to Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 7:00 PM.