About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Burnaby Subway® Restaurant at 4700 Kingsway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
4.6
1,007 reviews
5 stars
894
4 stars
18
3 stars9
2 stars3
1 star
83
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised friendly and efficient staff, many reported rude behavior and poor service.
Food Quality
The quality of food received varied significantly, with some customers enjoying fresh and tasty sandwiches, while others complained about cold, poorly made, or skimpy portions.
Cleanliness
Several reviews mentioned cleanliness positively, but there were also complaints about unsanitary conditions and poor hygiene practices.
Staff Training
There is a clear need for better staff training, as multiple reviews highlighted issues with staff behavior, attention to detail, and customer interaction.
- JKJaspreet Kaur6 days ago5.0I liked the customer service. The staff is very polite and friendly. I can only eat veg and vegan sauces so they helped me. The girls are really hardworking and they should get appreciation for that.
- PYpri Ya6 days ago5.0Good customer service. They are very productive, fast and polite👍👍. Must recommend
- JKJasleen KaurDec 31, 20255.0It is very tasty and fresh. The veggie sandwich is really good and full of flavor. Customer service is good and the staff are friendly. The place is clean and service is fast. Overall, a nice place to eat and I would visit again.
- MJMuskan JudgeDec 27, 20251.0Doesn’t even deserve one star!! Horrible staff, no customer service skills whatsoever, management needs to train staff better. They are all talking amongst themselves and completely ignoring the customer. It’s a shame that the owner and management is lacking, it’s a prime location that could be successful, but not possible under this ownership. Not to mention, my sandwich was served completely cold. Never visiting this location again.
- LWLillian WatsonDec 23, 20251.0This is the most disappointing location of subway I have been to. The service was very poor. The staff didn’t not meet basic customer service standards.
Frequently Asked Questions About Subway
Where is this Subway restaurant located?
It is located at 4700 Kingsway, Fc7, Burnaby, BC, V5H 4M1, Canada, inside Metropolis At Metrotown.
What are the opening hours of this Subway?
The Subway is open Monday to Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 7:00 PM.
Which meals are served at this Subway location?
Breakfast, lunch, and dinner are served at this Subway restaurant.
Can I order Subway food online or through an app at Metropolis At Metrotown?
Yes, you can order quickly and easily via the Subway app or online through their menu link.
What payment options are accepted at Subway Metropolis At Metrotown?
They accept American Express, Discover, Mastercard, and Visa credit cards.
Does this Subway offer catering services?
Yes, this Subway offers catering services to help with your catering needs.
Is dine-in available at the Subway in Metropolis At Metrotown?
Yes, the restaurant serves dine-in customers as well as takeout and delivery.
What are some nearby food options to Subway at Metropolis At Metrotown?
Nearby you can find New York Fries - Metrotown (Metropolis)G, offering fast food and American restaurant options, perfect for additional snack or meal variety.
Where can I shop for electronics near the Subway at Metropolis At Metrotown?
Best Buy Canada is a nearby electronics and computer store, ideal to visit before or after your meal at Subway.
What are some nearby stores for clothing and shoes near Subway Metropolis At Metrotown?
Stay Fresh, a shoe and men's clothing store, is located near this Subway location, making it convenient for a shopping stop along with your meal.