Mixed experiences with staff; some customers praised friendly service while others reported rude or unhelpful interactions.
Product Quality
Concerns raised about the freshness and quality of produce, meats, and baked goods, with some customers reporting expired items.
Pricing
Generally higher prices compared to competitors, with some customers expressing dissatisfaction with the inability to price match effectively.
Store Cleanliness
The store is often described as clean and well-organized, contributing positively to the shopping experience.
Parking and Accessibility
Ample parking available, making it convenient for customers to access the store.
HJ
Harry Jassal
4 days ago
1.0
I was in the bakery and saw some apple pie sitting on the heating racks. I asked if they were freshly baked. The lady replied yes, once I got home I realized the pie was cold and the pastry was not flaky it tasted like it was a couple days old. I called them right away and was told that the pies come in half bake and frozen they just heat them up for 15 to 20 minutes and then they put a label saying freshly baked it should say freshly reheat it. We have no idea when it was baked.
RS
Reena Sharma
Nov 15, 2025
1.0
I was standing at the deli counter at 915 .. store closes at 10. The employee looked at me and said we’re closed and turn the deli lights off and walked away.
SS
Sang
Nov 2, 2025
5.0
I went to buy chicken breast this morning. There was a small rat running around inside the store. Please check and take care of it.
DC
Dora Cheung
Oct 29, 2025
5.0
Bought a pack of 4 blueberry muffin, really good. And found a Hardbite chip with a flavour of avocado and lime, first time to try this flavour, surprised that it was really good taste.
MY
Mehdi Yousefi
Oct 15, 2025
4.0
This Save-On-Foods is a solid neighborhood grocery option with a wide selection of fresh produce, meats, and bakery items. The store is clean and well-organized, and the attached pharmacy makes it convenient for picking up prescriptions while shopping. Staff are usually friendly and helpful, and the flyer deals can bring good value if you shop smart. On the downside, regular prices are higher than discount chains, and the parking lot can get hectic during peak hours. It’s not the cheapest place, but it’s reliable and convenient if you’re in the Market Crossing area.
What are the regular opening hours of Save-On-Foods in Burnaby?
Save-On-Foods in Burnaby is open daily from 7:00 AM to 10:00 PM.
Is Save-On-Foods open on holidays?
Save-On-Foods has special holiday hours; for example, it is closed on December 25th and has reduced hours (7:00 AM to 6:00 PM or 8:00 AM to 6:00 PM) on certain holidays like December 24th, 26th, and New Year's Day.
Where is Save-On-Foods located?
Save-On-Foods is located at 7501 Market Crossing, Burnaby, BC, V5J0A3, Canada.
Does Save-On-Foods sell organic and prepared food products?
Yes, Save-On-Foods sells organic products and prepared food items.
What payment methods are accepted at Save-On-Foods?
Save-On-Foods accepts debit card payments and does not require cash only.
How can customers contact Save-On-Foods customer service?
Customers can contact Save-On-Foods customer service via email at customer_service@saveonfoods.com or by calling +1 604-433-4816.
What nearby grocery stores can customers visit around Save-On-Foods?
Besides Save-On-Foods, nearby grocery options include M&M Food Market and Fresh Ideas Start Here Market Inc, which is also a fishmonger and health food store.
Are there convenient banking options near Save-On-Foods in Burnaby?
Yes, customers can find RBC Royal Bank ATMs and a TD Bank nearby, making it easy to access banking services during shopping.
What dining options are available near Save-On-Foods?
Nearby dining options include Pizza Hut, Papa Greek (Mediterranean restaurant), GT II Express (Vietnamese restaurant), Mucho Burrito (Mexican restaurant), Barcelos Flame Grilled Chicken (Portuguese restaurant), and Starbucks Canada for coffee.
Are there pharmacies and retail stores near Save-On-Foods?
Yes, there are multiple nearby pharmacies such as London Drugs and their Pharmacy Department, as well as retail stores like Reitmans, Thyme Maternity, and George Richards Big & Tall for clothing and accessories.