Business Details
About
Grocery StorePharmaciesOverwaitea Food Group
Details
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.0
614 reviews
5 stars
258
4 stars
204
3 stars
85
2 stars
24
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the friendliness and helpfulness of staff, there were several reports of rude behavior and poor service experiences, particularly at the customer service desk.
Product Quality
Customers generally appreciated the quality of fresh produce and meats, but there were complaints about the freshness of some items and issues with the bakery products.
Pricing
Many reviews noted that prices are higher compared to competitors, leading to dissatisfaction among some customers who feel the value does not match the cost.
Store Experience
The store is often described as clean and well-organized, but there are concerns about the self-checkout system and the presence of security guards making customers uncomfortable.
- MGmamad ghanbariDec 16, 20255.0I had a wonderful experience at Save-On-Foods thanks to Mahshid. Last night, she thoughtfully put together a beautiful bouquet for me, and it truly made my day. Her kindness, creativity, and attention to detail really stood out. It’s clear that she cares about her work and her customers. Thank you, Mahshid, for going above and beyond — I really appreciate it!
- TDTiffany DinhNov 18, 20255.0My husband and I visited for the first time to try out the happy hour deals at the deli counter. We had some questions that the friendly deli worker was unsure about so he called his supervisor. Ashton came by and personally explained which appies were included in the deal and optimal cooking instructions. Much to our surprise, he even took the time to package our meats in individual bags and was pleasant and conversational the whole time. We’ll definitely come by again!
- JRJanis RutherfordNov 16, 20255.0Better prices than other grocery stores especially at subsidiary Price Smart.
- KBKarim BurnabyNov 2, 20255.0Quality groceries. Plenty of free parking
- FDFrancine DCOct 18, 20251.0I was at this location on October 17,2025 , Friday around 4’sh- 5’sh pm, just finished my work. I brought 34 bottles to return, however, I didn’t realize that they only accept 24. This particular staff refused to accept the 34 bottles. She counted 24 paid me for it and asked me take the 10 bottles back. It’s her attitude towards it. She’s not a very understanding customer service staff. So, instead of me spending more money to buy groceries at this store because I’m carrying all the bottles she refused to take, I decided to just go somewhere else. She played the power tripping attitude! She could’ve given me the grace to take the extra 10 bottles and give me the reminder for next time. My money may not make a difference but I decided from now on I will not step foot in this save-on. And by the way, that lady, she show no empathy for people. Granted that your policy accepts 24 bottles at a time but there are times that there’s a good reason for exceptions. I didn’t try to return 100 bottles, that would not make sense!
Frequently Asked Questions About Save-On-Foods
Where is Save-On-Foods located?
Save-On-Foods is located at 3433 North Road, Burnaby, BC, V3J0A9, Canada.
What are the regular operating hours of Save-On-Foods?
Save-On-Foods is open daily from 7:00 AM to 10:00 PM.
Does Save-On-Foods have special holiday hours?
Yes, Save-On-Foods has special hours on holidays, for example, it is closed on December 25th, and on December 24th it closes early at 6:00 PM.
How can I contact Save-On-Foods customer service?
You can reach Save-On-Foods customer service by email at customer_service@saveonfoods.com or by phone at +1 604-415-5111.
Does Save-On-Foods sell organic products and prepared food?
Yes, Save-On-Foods sells organic products and prepared food.
What payment methods does Save-On-Foods accept?
Save-On-Foods accepts debit card payments and does not require cash only.
Where can I find nearby health and dental services close to Save-On-Foods?
Nearby health and dental services include Burnaby Sedation Dental, Dr. Tom Lee Sedation Dental Group, Northgate Dental Centre, and Burnaby Sedation & General Dentistry.
Are there any gyms or fitness centers near Save-On-Foods?
Yes, GoodLife Fitness Co-Ed & For Women Club and GoodLife Fitness are located nearby for your fitness and active life needs.
What nearby places can I visit before or after shopping at Save-On-Foods?
You can visit Northgate Village Shopping Centre for more shopping and accommodation options or enjoy a coffee at Tim Hortons nearby.
What online resources are available for Save-On-Foods?
You can visit their website at https://www.saveonfoods.com/ or their Facebook page at https://www.facebook.com/SaveOnFoods for more information and updates.