PriceSmart Foods

4.0
1374 reviews

About

Grocery Store

Details

  • DebitAvailable
  • Cash onlyNot available

Location

PriceSmart Foods
#110 - 4650 Kingsway, Burnaby, BC
V5H4L9, Canada

Hours

Reviews

4.0
1,374 reviews
5 stars
535
4 stars
516
3 stars
183
2 stars
50
1 star
90

What are people saying?

AI-generated from recent customer reviews

Product Variety

Customers appreciate the wide selection of both Asian and local grocery items, including fresh produce and specialty products.

Cleanliness

The store is generally reported as clean and well-organized, contributing to a pleasant shopping experience.

Customer Service

There are mixed reviews regarding customer service, with some praising friendly staff while others report rude or unhelpful interactions.

Food Quality

While many enjoy the hot food and bakery items, there are significant concerns about food safety and quality, including reports of moldy products.

Pricing Issues

Customers have noted discrepancies in pricing and dissatisfaction with the price match policy, leading to frustration during checkout.
  • HK
    Hasma Kumaran
    2 days ago
    3.0
    Nice and clean place to shop. Have more variety of seafood like fresh crabs prawns n fish. Also variety of Indian products.
  • HK
    Horgan Kellina
    Nov 6, 2025
    1.0
    If I can I will not mark even one star ,one star is only for comments of the horrible customer service by the white elderly male staff named Ian in the self-checkout area at about 3pm today !!! I scan a product,but the screen showed staff assistance needed,I wave to the guy very politely and friendly to show him the product can not scan smoothly ,the guy look at me very rude said just leave it there and do not touch it ,and then turn around go away !?? like I am begging him to do me a favour ,he may can not understand what he is there for ?!!! He get the payment for do all the customers a favour ,if he do not understand that ,I hope he can go home !!!
  • CC
    Carol Chen
    Nov 6, 2025
    1.0
    At around 3:30 pm today, I was using the self-checkout and had already completed scanning all my items. While I was double-checking the vegetable weight and getting ready to pay, a male staff member came over without any acknowledgment and started operating the screen right in front of me. When I tried to tell him that I had already finished scanning and was about to pay, he rudely pushed my hand aside and said, “hang on.” He looked at the screen briefly and then left without saying anything. He didn’t respond at all and his facial expression was very disrespectful. disappoint with the service
  • AP
    Ale PM
    Oct 21, 2025
    4.0
    PriceSmart Foods 🛒🥑🥩🥬🥗🥕is a great grocery store, clean, well organized, and always stocked with fresh produce and quality products. The staff is friendly and helpful, and prices are fair. Love the variety of Asian and local items too. Shopping here is easy and pleasant!😁☺️
  • BW
    Beau White
    Sep 29, 2025
    1.0
    I completely agree with the other comments about terrible customer service at this store. While waiting at the hot food/deli area, staff started helping people who had arrived after me. I understand that mistakes can happen, so I spoke up and said my order and was told I would be helped after those customers. One staff member who had been helping other customers, started saran-wrapping dishes in front of me rather than fill my order. After all other customers had been served, they just turned and walked away from the counter. It is impossible to interpret this as anything other than intentional. Staff saw me, heard me and responded, yet chose to serve everyone else and then walk away.

Frequently Asked Questions About PriceSmart Foods

What are the regular business hours of PriceSmart Foods?

PriceSmart Foods is open daily from 7:00 AM to 10:00 PM.

Is PriceSmart Foods open on holidays?

PriceSmart Foods has special holiday hours; for example, it is closed on Christmas Day but open from 7:00 AM to 10:00 PM on Remembrance Day and has reduced hours on Christmas Eve, Boxing Day, New Year's Eve, and New Year's Day.