Business Details
About
RestaurantRecipe Unlimited
New York Fries serves premium fresh cut fries made from whole, russet potatoes cooked in non-hydrogenated and non-GMO sunflower oil. NYF's delicious fresh cut fries are the base for a variety of gourmet poutines. From Classic (vegetarian) Poutine and Pulled Pork Poutine to Butter Chicken Poutine and Bacon Double Cheese Poutine, you are sure to find a favourite at New York Fries. NYF also sells a premium chicken & beef hot dog with no additives or artificial preservatives as well as a variety of sauces and dips. Vegetarian, Gluten-Free and Vegan friendly options available.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.3
323 reviews
5 stars
104
4 stars
65
3 stars
45
2 stars
29
1 star
80
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with many mentioning insufficient toppings and poorly prepared items like soggy fries and undercooked hot dogs.
Customer Service
Mixed reviews on customer service; while some praised friendly staff, others reported rude behavior and poor handling of complaints.
Pricing Issues
Several customers noted discrepancies between menu prices and what they were charged, leading to confusion and dissatisfaction.
Cleanliness Concerns
There were serious complaints about food safety, including reports of moldy buns and unsanitary conditions.
Overall Experience
While some customers enjoyed their meals and service, many expressed disappointment and frustration, indicating a decline in overall satisfaction.
- RAre at1 day ago3.0They making a fake line front of the their place and slow preparing order on purpose!!! I don't know maybe it's a marketing strategy but you have to wait a long time for everything.
- JVJerico De VeraDec 30, 20255.0best fries and hospitality service
- GWGemini WuDec 23, 20251.0We purchased an order of truffle fries from New York Fries last Sunday and were very disappointed. Despite being labeled as “truffle fries,” there was absolutely no truffle aroma or flavor at all. It tasted just like regular fries with mayonnaise, without anything that justified the name or the price. We were expecting at least a hint of truffle, but unfortunately, it was completely missing. Overall, it did not meet our expectations.
- STSans TDec 20, 20251.0Ordered a poutine and legitimately only got 5 tiny cheese curds.
- LLLamechDec 17, 20253.0We had there new truffle fries and they were pretty good. They were pretty expensive though!
Frequently Asked Questions About New York Fries Metrotown
What types of pickup and delivery services does New York Fries Metrotown offer?
New York Fries Metrotown offers both in-store pickup and delivery services.
Where is New York Fries Metrotown located?
It is located at 335-4820 Kingsway, Metrotown (Metropolis), Burnaby, BC, V5H 4P1, Canada.
What are the operating hours of New York Fries Metrotown?
Open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
What types of food does New York Fries Metrotown specialize in?
They specialize in fresh cut fries, gourmet poutines, and premium chicken & beef hot dogs.
Is New York Fries Metrotown suitable for vegetarians or those with dietary restrictions?
Yes, they offer vegetarian, gluten-free, and vegan-friendly options.
Does New York Fries Metrotown provide dine-in seating and accept debit card payments?
Yes, the restaurant offers seating for dine-in customers and accepts debit card payments.
Can I order lunch and dinner from New York Fries Metrotown?
Yes, they serve both lunch and dinner meals.
Are there family-friendly facilities available at New York Fries Metrotown?
Yes, the restaurant welcomes families and is family-friendly.
What nearby stores can I visit when I come to New York Fries Metrotown?
You can visit nearby stores such as PokinPokin (toy and women's clothing), Uniqlo (fashion), and Daiso (discount store) while at Metrotown.
Are there any beauty and wellness services near New York Fries Metrotown?
Yes, Mentor Nails Services (beauty salon, spas) and Saje Wellness (aromatherapy and cosmetic supplies) are nearby for beauty and wellness needs.
What nearby transit or shopping centers can help me find New York Fries Metrotown?
Metrotown Postal Service is a nearby shopping center that can help orient you, and several mobile phone stores like Mobile Klinik and Lucky Mobile are also close by for convenience.