Brand Certified
New York Fries Metrotown
3.3(326 reviews)
Certified by New York Fries Metrotown • Mar 01, 2026
Business Details
335-4820 Kingsway, Burnaby, BC
V5H 4P1, Canada
Certified by New York Fries Metrotown • Mar 01, 2026
(604) 430-4974
Certified by New York Fries Metrotown • Mar 01, 2026
http://www.newyorkfries.com
Certified by New York Fries Metrotown • Mar 01, 2026
About
Certified by New York Fries Metrotown • Mar 01, 2026
RestaurantRecipe Unlimited
New York Fries serves premium fresh-cut fries made from whole, russet potatoes cooked in non-hydrogenated sunflower oil. NYF's delicious fresh cut fries are the base for a variety of gourmet poutines and loaded fries. From vegetarian favourites like Classic Poutine, Veggie Fries and Nacho Fries to Butter Chicken Poutine and Bacon Double Cheese Poutine, you are sure to find a favourite at New York Fries. NYF also sells a 1/4 pound chicken & beef hot dog as well as a variety of sauces and dips. Vegetarian, Gluten-Free and Vegan friendly options available.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by New York Fries Metrotown • Mar 01, 2026
Hours
Certified by New York Fries Metrotown • Mar 01, 2026
Reviews
3.3
326 reviews
5 stars
104
4 stars
67
3 stars
47
2 stars
29
1 star
79
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently noted that the service is slow, especially during busy times, leading to frustration.
Food Quality
There are mixed reviews on food quality, with many complaints about insufficient toppings and poorly prepared items, particularly poutine.
Staff Behavior
While some customers praised the friendliness of the staff, others reported rude or unprofessional behavior from certain employees.
Consistency
Many customers expressed disappointment in the inconsistency of food quality and portion sizes compared to previous visits.
Health Concerns
There were serious health concerns raised regarding food safety, including reports of moldy buns.
- SPSuNny PaTelFeb 20, 20264.0Good Food Good Mood 👌
- EGErlyn Faith GonzalesFeb 12, 20264.0So delicious, and very well priced. The only downside is that’s in the food court so seating varies.
- SMSilvia MartinezJan 23, 20263.0Always really busy here ! It’s insane. But they’re also very slow. So that kind of sucks. The fries are good and the dogs are good. But honestly a bit dry. At the same time I always feel satisfied when I get something from here but also a little bit disappointed. It’s okay all in all. The staff is kind but just slow.
- RAre atJan 12, 20263.0They making a fake line front of the their place and slow preparing order on purpose!!! I don't know maybe it's a marketing strategy but you have to wait a long time for everything.
- GWGemini WDec 23, 20251.0We purchased an order of truffle fries from New York Fries last Sunday and were very disappointed. Despite being labeled as “truffle fries,” there was absolutely no truffle aroma or flavor at all. It tasted just like regular fries with mayonnaise, without anything that justified the name or the price. We were expecting at least a hint of truffle, but unfortunately, it was completely missing. Overall, it did not meet our expectations.
Frequently Asked Questions About New York Fries Metrotown
What types of pickup and delivery services does New York Fries Metrotown offer?
New York Fries Metrotown offers both in-store pickup and delivery services.
Where is New York Fries Metrotown located?
It is located at 335-4820 Kingsway, Metrotown (Metropolis), Burnaby, BC, V5H 4P1, Canada.
What are the operating hours of New York Fries Metrotown?
Open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
What types of food does New York Fries Metrotown specialize in?
They specialize in fresh cut fries, gourmet poutines, and premium chicken & beef hot dogs.
Is New York Fries Metrotown suitable for vegetarians or those with dietary restrictions?
Yes, they offer vegetarian, gluten-free, and vegan-friendly options.
Does New York Fries Metrotown provide dine-in seating and accept debit card payments?
Yes, the restaurant offers seating for dine-in customers and accepts debit card payments.
Can I order lunch and dinner from New York Fries Metrotown?
Yes, they serve both lunch and dinner meals.
Are there family-friendly facilities available at New York Fries Metrotown?
Yes, the restaurant welcomes families and is family-friendly.
What nearby stores can I visit when I come to New York Fries Metrotown?
You can visit nearby stores such as PokinPokin (toy and women's clothing), Uniqlo (fashion), and Daiso (discount store) while at Metrotown.
Are there any beauty and wellness services near New York Fries Metrotown?
Yes, Mentor Nails Services (beauty salon, spas) and Saje Wellness (aromatherapy and cosmetic supplies) are nearby for beauty and wellness needs.
What nearby transit or shopping centers can help me find New York Fries Metrotown?
Metrotown Postal Service is a nearby shopping center that can help orient you, and several mobile phone stores like Mobile Klinik and Lucky Mobile are also close by for convenience.
Brand Certified Facts from New York Fries Metrotown
New York Fries Metrotown partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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