Business Details
About
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.5
1,755 reviews
5 stars
563
4 stars
451
3 stars
338
2 stars
103
1 star
300
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor service, including long wait times, incorrect orders, and rude staff interactions.
Food Quality
While some customers enjoyed the food, many reported issues with cold or improperly prepared items, leading to dissatisfaction.
Cleanliness
Several reviews mentioned unclean conditions in the restaurant, including dirty floors and unsanitary food handling practices.
Staff Attitude
There were multiple complaints about staff being rude or unprofessional, particularly during late-night shifts.
Drive-Thru Experience
Customers frequently noted long wait times and poor organization in the drive-thru, often requiring them to park and wait for their orders.
- EAEdward Adams2 days ago1.0Got went through the drive through at 7:30am, only 1 other car in the lane next to me already ordering, not busy. Wait a long time, after the car before me drives ahead to pay, another car pulls into that lane and the person working the drive through helps them first. When they finally get to me I tell them they served that person before me when I was there first and waiting, their response was “ok, what do you want?” I reversed out and left. Totally disrespectful and unnecessarily long wait. Never coming back to this place. This was the final straw for a place with a number of issues over years now that have seen no improvement.
- JSJizzy SinghDec 30, 20251.0Usually closed most of the time.
- MMMoe MDec 16, 20251.0Horrible service here. Order is wrong. Drive through is insanely backed up. Food is cold burger and fries. Need to sit in reserve just for fries a burger and a drink for over 12 minutes
- CRCullen RDec 16, 20251.0WORST McDonald EVER You need to wait 9 minutes for drive thru, nothing special, just regular chicken nuggets. Yes, 9 minutes waiting time for drive thru. It can be longer if you dine in. Inside the restaurant is worse, the ground full of oil, they don’t clean it, just put a plate on it. Worst McDonald ever.
- SKsajid khanDec 7, 20251.0Very poor Service making the delivery driver wait outside in the rain whereas they are closed instead of coming to the curbside pick up. Only noticed this mac doing this sort of things all other McDonald’s when closed allows to pick up thru drive thru.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 4801 E. Hastings St., Burnaby?
McDonald's at 4801 E. Hastings St. is open 24 hours every day of the week.
Does this McDonald's location offer drive-through service?
Yes, this McDonald's offers a drive-through service 24 hours a day, seven days a week.
What are the delivery hours for this McDonald's?
Delivery is available Monday to Friday from 5:30 AM until midnight, and on weekends from 6:00 AM until midnight.
Can I pick up my order in-store at this McDonald's?
Yes, this location offers in-store pickup in addition to delivery services.
What meals are served at this McDonald's location?
This McDonald's serves breakfast, lunch, and dinner.
What payment options are accepted at this McDonald's?
McDonald's accepts American Express, Cash, Discover, Mastercard, and Visa.
Is this McDonald's family-friendly and suitable for children?
Yes, this McDonald's welcomes families and children and offers a children's menu.
Is there a nearby sushi restaurant I can visit near McDonald's on E. Hastings St.?
Yes, Sushi Bar Kilala, a Japanese restaurant, is located nearby and could be a great option before or after your visit to McDonald's.
Are there any coffee shops near this McDonald's for grabbing a different style of coffee or dessert?
Yes, nearby coffee options include Chez Christophe Chocolaterie Patisserie and Nuvola Gelato and Dolci, both offering coffee and desserts close to McDonald's.
Can I find child care or educational services near this McDonald's location?
Yes, Next Prep Academy and Early Steps Brentwood are nearby day care and preschool services, and Kumon Math and Reading Center is also close by for educational support.