Business Details
About
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.6
3,429 reviews
5 stars
1,187
4 stars
829
3 stars
722
2 stars
215
1 star
476
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for orders, with some experiencing delays of up to 30 minutes.
Staff Attitude
Mixed reviews on staff professionalism; some customers noted rudeness and unhelpfulness, while others praised individual staff members for their friendliness.
Food Quality
Food quality was inconsistent, with reports of missing items, poorly prepared meals, and hygiene concerns.
Cleanliness
Multiple reviews mentioned dirty conditions in the restaurant, including bathrooms and seating areas.
Misleading Hours
Customers expressed frustration over the misleading information regarding the restaurant's operating hours, particularly regarding 24-hour service.
- GJGefei Jia2 days ago4.0Well what can I say, it's McDonald's. But it's where I get my coffee for convenience.
- RHReid Hollis6 days ago1.0This McDonald is awful gave me cold poutine and and burger with random topping like cucumber and tortillas chips, terrible staff would not recommend.
- SPShi PasJan 4, 20265.0Still as good as I remember, when I was kid. I remember huge lineups. With the new apps and self checkout, less lineups. 🤍
- NPNiladri PaulDec 28, 20251.0Most horrible McDonald’s ever. I had to wait so long even the managers are not well trained for this store.
- DBDavid BucksDec 26, 20253.0Waited 15 minutes just for a large fry didn’t know a fast food restaurant needed 15 minutes to prepare my food. Overall, the fries were fresh though.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's Metrotown in Burnaby?
McDonald's Metrotown is open 24 hours a day, 7 days a week.
Does this McDonald's location have a drive-through service?
No, the McDonald's at Metrotown does not offer a drive-through service.
Can I order food for delivery or pickup at McDonald's Metrotown?
Yes, McDonald's Metrotown provides both in-store pickup and delivery services.
What meals are served at McDonald's Metrotown?
McDonald's Metrotown serves breakfast, lunch, and dinner.
What payment options are accepted at McDonald's Metrotown?
McDonald's Metrotown accepts American Express, Cash, Discover, Mastercard, and Visa.
Is there a children's menu available at McDonald's Metrotown?
Yes, this location offers a children's menu and welcomes families and children.
What is the dress code for dining at McDonald's Metrotown?
The attire at McDonald's Metrotown is casual, suitable for all customers.
Which nearby places can I visit after dining at McDonald's Metrotown?
After your meal at McDonald's Metrotown, you can visit nearby places like ThrillLands VR for arcade fun, Walmart Supercentre for shopping, or Dairy Queen for desserts.
How can ThrillLands VR enhance my visit to McDonald's Metrotown?
ThrillLands VR offers entertainment nearby where families and friends can enjoy VR games before or after dining at McDonald's.
Can I conveniently shop for clothing near McDonald's Metrotown?
Yes, several clothing stores such as Indochino, Claire's, Frank And Oak, and The Children’s Place are close to McDonald's Metrotown, making it easy to combine shopping and dining.