Customers consistently reported extremely slow service, particularly in the drive-thru, with wait times often exceeding 20 minutes.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, with a significant number of customers receiving incorrect or incomplete items.
Cleanliness
Numerous customers expressed dissatisfaction with the cleanliness of the location, describing it as dirty and poorly maintained.
Staff Behavior
Feedback indicated a mix of staff professionalism, with some customers praising individual employees while others reported rude or unprofessional behavior.
Food Quality
Several reviews mentioned poor food quality, including cold items and incorrect preparation, leading to disappointment among customers.
VT
Virendra Thakore
Dec 26, 2025
1.0
Sooper dooper confused team of people.....the girl shift manager was the most confused and kept yelling for no reason. Don't go to this place
JC
Joe C
Dec 25, 2025
1.0
Double check your order everytime , this location always makes a mistake with every one of my order. Their accuracy % with my order has been less than 50%... Either a missing item or a wrong item. Every time... It's very frustrating. I shouldn't have to check the accuracy of my order.
MM
MrJa88tt
Dec 22, 2025
1.0
If there is a McDonald’s on earth that is in its most horrible condition then this is it! The atmosphere here is like a sweatshop. Most despicable setting with tables and chairs scattered about. And this is right in the heart of new builds of Burnaby Kingsway. Unless you want to eat with your eyes closed then skip this shack!
MM
Muskaan
Dec 22, 2025
1.0
I ordered spicy mc veggie wait for almost more time but still got no sauce on it , the amount of sauce they put is not enough.
II
Ian
Dec 7, 2025
1.0
Bought a coffee so I could sit and relax, got kicked out because they wanted to clean their dining room, didn't have time to finish my coffee.
What are the operating hours for McDonald's at 7229 Kingsway, Burnaby?
McDonald's at 7229 Kingsway is open 24 hours every day of the week.
Does this McDonald's location offer delivery and pickup services?
Yes, this McDonald's offers both in-store pickup and delivery services 24/7.
Can I use the drive-through service at this McDonald's location?
Yes, the drive-through at this McDonald's is open 24 hours daily.
What meal options are available throughout the day at this McDonald's?
This location serves breakfast, lunch, and dinner, including coffee and desserts.
What payment methods are accepted at McDonald's on Kingsway?
They accept American Express, Cash, Discover, MasterCard, and Visa cards.
Is this McDonald's family-friendly and accommodating to children?
Yes, this location welcomes families and children and offers a children's menu.
What is the dress code for customers at this McDonald's?
The attire is casual for all customers.
Which nearby places could I visit before or after dining at McDonald's on Kingsway?
You can visit nearby eateries like Me-n-Ed's Pizza Parlors, Pizza Art, or Cora Breakfast and Lunch for different dining options after your meal.
Are there nearby health services close to McDonald's for convenience?
Yes, Mulberry Dental, Highgate Medical Dental, TLC Medical Clinic, and High Gate Pharmacy Ltd are nearby, making it convenient for medical and dental appointments before or after your visit.
What nearby transit or financial services are close to McDonald's on Kingsway?
Nearby you will find banks like Scotiabank and CIBC, as well as Western Union for financial services, facilitating errands alongside your visit to McDonald's.