McDonald's

3.1
2383 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
7229 Kingsway, Burnaby, BC
V5E 1G5, Canada

Hours

Reviews

3.1
2,383 reviews
5 stars
626
4 stars
453
3 stars
457
2 stars
217
1 star
630

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, particularly in the drive-thru, with wait times often exceeding 20 minutes.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, with a significant number of customers receiving incorrect or incomplete items.

Cleanliness

Numerous customers expressed dissatisfaction with the cleanliness of the location, describing it as dirty and poorly maintained.

Staff Behavior

Feedback indicated a mix of staff professionalism, with some customers praising individual employees while others reported rude or unprofessional behavior.

Food Quality

Several reviews mentioned poor food quality, including cold items and incorrect preparation, leading to disappointment among customers.
  • VT
    Virendra Thakore
    Dec 26, 2025
    1.0
    Sooper dooper confused team of people.....the girl shift manager was the most confused and kept yelling for no reason. Don't go to this place
  • JC
    Joe C
    Dec 25, 2025
    1.0
    Double check your order everytime , this location always makes a mistake with every one of my order. Their accuracy % with my order has been less than 50%... Either a missing item or a wrong item. Every time... It's very frustrating. I shouldn't have to check the accuracy of my order.
  • MM
    MrJa88tt
    Dec 22, 2025
    1.0
    If there is a McDonald’s on earth that is in its most horrible condition then this is it! The atmosphere here is like a sweatshop. Most despicable setting with tables and chairs scattered about. And this is right in the heart of new builds of Burnaby Kingsway. Unless you want to eat with your eyes closed then skip this shack!
  • MM
    Muskaan
    Dec 22, 2025
    1.0
    I ordered spicy mc veggie wait for almost more time but still got no sauce on it , the amount of sauce they put is not enough.
  • II
    Ian
    Dec 7, 2025
    1.0
    Bought a coffee so I could sit and relax, got kicked out because they wanted to clean their dining room, didn't have time to finish my coffee.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 7229 Kingsway, Burnaby?

McDonald's at 7229 Kingsway is open 24 hours every day of the week.

Does this McDonald's location offer delivery and pickup services?

Yes, this McDonald's offers both in-store pickup and delivery services 24/7.