McDonald's

3.1
2372 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
7229 Kingsway, Burnaby, BC
V5E 1G5, Canada

Hours

Reviews

3.1
2,372 reviews
5 stars
620
4 stars
451
3 stars
457
2 stars
218
1 star
626

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, including dirty tables and bathrooms.

Service Speed

Many reviews highlighted slow service, particularly in the drive-thru, with long wait times reported.

Order Accuracy

Frequent complaints about incorrect orders and missing items in meals.

Staff Behavior

Some customers experienced rude or unprofessional behavior from staff, while others praised individual employees for their excellent service.

Food Quality

Several reviews mentioned issues with food quality, including cold items and poorly prepared meals.
  • JJ
    Jon J
    5 days ago
    3.0
    Its a McDonald's, fries are always good, everything else is fine. This locations seating area is rather crappy compared to some other locations.
  • AP
    Austen Pearson
    Nov 15, 2025
    1.0
    This is the type of location that has the reputation to ruin franchises. The wait times here are wildly inconsistent, and seemingly have nothing to do with an existing que. I’ll consistently wait 8-10 minutes for a single coffee when drive-thru is empty. To add insult to injury, the coffee at this place is even less consistent. Either burnt, stale or both.
  • D_
    Daniel .•*_*•.
    Nov 10, 2025
    1.0
    Always an extremely slow drive-thru. Even for a small coffee, the wait is at least 10 minutes every time. They advertise “fast food,” but there’s nothing fast about it. Honestly, Starbucks serves coffee faster than this place. Very disappointing service and poor efficiency.
  • DM
    David Macleod
    Nov 9, 2025
    1.0
    Absolutely disgusting location. Food is crap even for McDonald's standards. Donteven think of using the bathroom. Would give zero stars if possible. Corporate needs to visit here.
  • ML
    Mackenzie Laing
    Oct 30, 2025
    2.0
    This is what I like to call an Adventure McDonald's, the kind where you roll a fairly high chance of getting the wrong order. Last time, I ordered a McChicken through the kiosk, and they gave me a McVeggie. I guess that's progressive! But if I wanted to eat vegan, I'd have gone to Budgies...

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 7229 Kingsway, Burnaby?

McDonald's at 7229 Kingsway is open 24 hours every day of the week.

Does this McDonald's location offer delivery and pickup services?

Yes, this McDonald's offers both in-store pickup and delivery services 24/7.