Multiple customers reported unsanitary conditions, including dirty tables and bathrooms.
Service Speed
Many reviews highlighted slow service, particularly in the drive-thru, with long wait times reported.
Order Accuracy
Frequent complaints about incorrect orders and missing items in meals.
Staff Behavior
Some customers experienced rude or unprofessional behavior from staff, while others praised individual employees for their excellent service.
Food Quality
Several reviews mentioned issues with food quality, including cold items and poorly prepared meals.
JJ
Jon J
5 days ago
3.0
Its a McDonald's, fries are always good, everything else is fine. This locations seating area is rather crappy compared to some other locations.
AP
Austen Pearson
Nov 15, 2025
1.0
This is the type of location that has the reputation to ruin franchises. The wait times here are wildly inconsistent, and seemingly have nothing to do with an existing que. I’ll consistently wait 8-10 minutes for a single coffee when drive-thru is empty. To add insult to injury, the coffee at this place is even less consistent. Either burnt, stale or both.
D_
Daniel .•*_*•.
Nov 10, 2025
1.0
Always an extremely slow drive-thru. Even for a small coffee, the wait is at least 10 minutes every time. They advertise “fast food,” but there’s nothing fast about it. Honestly, Starbucks serves coffee faster than this place. Very disappointing service and poor efficiency.
DM
David Macleod
Nov 9, 2025
1.0
Absolutely disgusting location. Food is crap even for McDonald's standards. Donteven think of using the bathroom. Would give zero stars if possible. Corporate needs to visit here.
ML
Mackenzie Laing
Oct 30, 2025
2.0
This is what I like to call an Adventure McDonald's, the kind where you roll a fairly high chance of getting the wrong order. Last time, I ordered a McChicken through the kiosk, and they gave me a McVeggie. I guess that's progressive! But if I wanted to eat vegan, I'd have gone to Budgies...
What are the operating hours for McDonald's at 7229 Kingsway, Burnaby?
McDonald's at 7229 Kingsway is open 24 hours every day of the week.
Does this McDonald's location offer delivery and pickup services?
Yes, this McDonald's offers both in-store pickup and delivery services 24/7.
Can I use the drive-through service at this McDonald's location?
Yes, the drive-through at this McDonald's is open 24 hours daily.
What meal options are available throughout the day at this McDonald's?
This location serves breakfast, lunch, and dinner, including coffee and desserts.
What payment methods are accepted at McDonald's on Kingsway?
They accept American Express, Cash, Discover, MasterCard, and Visa cards.
Is this McDonald's family-friendly and accommodating to children?
Yes, this location welcomes families and children and offers a children's menu.
What is the dress code for customers at this McDonald's?
The attire is casual for all customers.
Which nearby places could I visit before or after dining at McDonald's on Kingsway?
You can visit nearby eateries like Me-n-Ed's Pizza Parlors, Pizza Art, or Cora Breakfast and Lunch for different dining options after your meal.
Are there nearby health services close to McDonald's for convenience?
Yes, Mulberry Dental, Highgate Medical Dental, TLC Medical Clinic, and High Gate Pharmacy Ltd are nearby, making it convenient for medical and dental appointments before or after your visit.
What nearby transit or financial services are close to McDonald's on Kingsway?
Nearby you will find banks like Scotiabank and CIBC, as well as Western Union for financial services, facilitating errands alongside your visit to McDonald's.