McDonald's

3.4
1816 reviews
Drive-Thru Curbside McDelivery
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Business Details

7360 Market Crossing, BURNABY, BC
V5J 0A2, Canada
(604) 453-5530
https://www.mcdonalds.com/ca
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About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
7360 Market Crossing, BURNABY, BC
V5J 0A2, Canada

Hours

Reviews

3.4
1,816 reviews
5 stars
518
4 stars
469
3 stars
360
2 stars
154
1 star
315

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and unprofessional behavior.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor handling of mobile orders.

Cleanliness

The restaurant was noted for being clean and well-kept, although some customers reported unsanitary conditions in specific areas.

Speed of Service

While some customers appreciated the fast drive-thru service, others experienced long wait times and delays in receiving their orders.

Food Quality

Feedback on food quality was mixed, with some enjoying fresh and hot meals, while others received cold or poorly prepared items.
  • YB
    Yasemin Baraz
    Nov 11, 2025
    3.0
    I ordered big Mac meal to my table but meat in the burger was still half frozen and I had to get the order from the counter, the rest is typical Mc Donald's...
  • CR
    Colin Robson
    Nov 4, 2025
    3.0
    Well it's not a bad McDonald's but just wanted to say if you don't care how your food looks when served, you will get bad reviews
  • II
    Ivan
    Nov 2, 2025
    5.0
    This is one of the better, if not the best, McDonald's I've been to in Vancouver. Clean and service is great; food is typical McDonald's so no surprises there.
  • BB
    bilyana
    Nov 1, 2025
    2.0
    Today was my third time that I paid for mustard dip and didn't get it. I specifically asked server at the window (didn't want to hold back line up) is my dip in the bag and she confirmed , yes it is. As soon as you order more than 2 items at this location, you can bet your money, they did not fill your order. I can't prove it first 2 times because I paid cash and didn't get recept, but, third time I paid with my debit and asked for my recept and I was charged again for it. When I got home, mustard dip was not in the bag. If I go back there again, I will be checking my order no matter how long line up is behind me. I suggest, if you are ordering more than 2 items at this location, check your bag before leaving the window.
  • JK
    Jaspreet Kaur
    Oct 28, 2025
    1.0
    my recent experience at 4:08 pm at drive-through was so bad. The employee helping with take out orders, named Zoa or Soa can't recognize her name but was quite rude and unprofessional during my visit. Her attitude made the interaction unpleasant, and it seemed that she lacked the basic courtesy and communication skills expected in customer service.I hope you can address this issue and ensure that your staff receive proper training to provide polite and professional service. Hiring and training employees who can represent your brand positively would greatly improve the customer experience.
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Frequently Asked Questions About McDonald's

What are the operating hours for dining in at McDonald's located at 7360 Market Crossing, Burnaby?

McDonald's at 7360 Market Crossing, Burnaby is open daily from 5:00 AM to 12:59 AM for dining in.

Is McDonald's open for delivery, and if so, what are the delivery hours?

Yes, McDonald's offers delivery service every day from 5:00 AM to 11:59 PM.