Brand Certified
McDonald's
3.4(3509 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
4410 Still Creek Drive, Burnaby, BC
V5C 6C6, Canada
Certified by McDonald's • Mar 01, 2026
(604) 718-1090
Certified by McDonald's • Mar 01, 2026
https://www.mcdonalds.com/ca
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.4
3,509 reviews
5 stars
1,058
4 stars
909
3 stars
660
2 stars
280
1 star
602
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, mixed-up orders, and unprofessional staff behavior.
Food Quality
Many reviews mentioned inconsistent food quality, including stale items and incorrect orders.
Cleanliness Concerns
Several customers noted cleanliness issues, particularly in the dining area and restrooms.
Management Problems
There were complaints about poor management, including staff organization and responsiveness to customer issues.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and good food quality during certain visits.
- NENazgol EtemadFeb 21, 20265.0I just want to say how amazing 😇 VIBOUTI 😇 is. Every time I see her, she greets me with the biggest smile and such a positive attitude. She’s always friendly, patient, and genuinely welcoming. It’s rare to meet someone who brings so much warmth and good energy to their job. Seeing her honestly makes my day better every time. She’s a true asset to this location! 🌟
- SSSeann SmithsonFeb 17, 20264.0It's mickdicks. It's something. I can't call it food but it's something. And it sure does satisfy.
- GSGlen P SaitoFeb 17, 20263.0This location is notorious for getting your order wrong....always do a Mc audit
- CPConner PrestonFeb 16, 20264.0Had a wonderful experience at this McDonald’s—fast service, fresh fries, and my order was spot on. Staff was friendly and the place was clean. Perfect quick stop when you need something easy and reliable.
- JZjim zFeb 14, 20265.0My kid enjoyed the food RICHMOND owners should come and work here before they give them the franchise Cross from MALL , corner… but No customer -owner or manager refinance their one bedroom to buy this but act like big shot but still in E.S.L ;)
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
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- Legal business name
- Hours of operation
- Phone number
- Official website