McDonald's

Reviews

• RQ

  Roanne Queppet

  Feb 19, 2026
  1.0
  I went to this store of McDonald's around 5 PM and ordered four meals. I asked if I could get a bag, and the person, who I believe might have been a supervisor, had the audacity to say, 'Oh, no. We don't sell this; you can go buy one at Walmart.' She could clearly see I had other items in my hands. It was incredibly frustrating to encounter someone unwilling to help a customer and being so stingy with a bag. What a shameful experience.
• JW

  James Wilson

  Feb 16, 2026
  1.0
  Rude staff. Why be so rude? If you're frustrated, take it out on your manager, not the customers. Instead of insulting us, just smile, and them go complain to your manager. That's what managers are for.
• A

  Анна Медведева

  Jan 28, 2026
  5.0
  McDonald’s – Lougheed Mall, Burnaby (Store #14908) I would like to leave a genuinely positive review for this McDonald’s location (Store #14908). This is honestly the only McDonald’s we’ve been to where the staff willingly and calmly offered to wash their hands and put on gloves before preparing our food, without any hesitation or attitude. That level of care really stood out and made a huge difference for us. Special thanks to Sukhman and Preeti — they were kind, professional, and very attentive. You can clearly see that they truly care about hygiene and about their customers’ comfort, which is incredibly reassuring. Because of this level of care and respect, I highly recommend this location. The way the staff treats customers here is exceptional and makes you feel genuinely valued. This experience left a very strong positive impression, and we will definitely be happy to come back. Thank you for setting such a high standard!
• AA

  A.M

  Jan 28, 2026
  2.0
  For some reason, this location is stingy with sauce, ketchup, and mustard, condiments like pickles, napkins, etc. Its really strange, I wonder if the owner is having a hard time financially or its poor management. How do you consistently put 1 tiny drop of mustard and ketchup, and a single pickle on burger items, despite many people complaining about it in the reviews? Even the fries are not salted enough, and no napkins provided in to go bags. Like what's going on lol.
• KD

  Kodiak Daniels

  Dec 9, 2025
  1.0
  Sucks; ordered to go and they didn’t charge for a bag, so they gave me my food without… lousy staff tried to give change for my bag to another customer… lame location no napkins in my bag; had to fill up my own drinks and all; not to mention I was in a rush. What a drag