Business Details
5094 Kingsway, Burnaby, BC
V5H 2E7, Canada
Certified by KFC • Mar 01, 2026
(604) 433-2220
Certified by KFC • Mar 01, 2026
http://kfc.ca
Certified by KFC • Mar 01, 2026
About
Certified by KFC • Mar 01, 2026
Fast Food RestaurantRestaurantChicken Restaurant
Location
Certified by KFC • Mar 01, 2026
Hours
Certified by KFC • Mar 01, 2026
Reviews
3.0
1,124 reviews
5 stars
370
4 stars
127
3 stars
130
2 stars
95
1 star
402
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for orders, often exceeding 15-30 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and substitutions without customer consent.
Food Quality
Several customers noted that the food was often cold, overcooked, or not fresh, leading to dissatisfaction.
Staff Behavior
There were numerous complaints about rude or unprofessional staff interactions, contributing to a negative customer experience.
Cleanliness
Concerns were raised about the cleanliness of the restaurant, including reports of mice and unsanitary conditions.
- JJ Λ2 days ago1.0I ordered the Matty Mega Melt poutine through Uber, and the popcorn chicken that’s supposed to come with it was completely missing. What I received was basically just a regular poutine. What’s frustrating is that when I looked at the reviews, I saw another review at the top from months ago describing the exact same issue — missing popcorn chicken from the Matty Mega Melt. If this has been happening for that long, it clearly hasn’t been addressed. Delivery orders should be double-checked before being sent out. Customers are paying for a specific item, and it’s disappointing to receive an incomplete order. I hope this location takes the time to fix this recurring problem.
- GNGreg Nano6 days ago5.0All I can say about the crew at this branch is that they are Good service, especially Miss Ann, who is employed by KFC. She is good at customer service. She will ask you right away entertain, everything you want and will serve you well. She knows how to understand customers no matter what their race or personality is. She is patient, diligent, and hardworking. I give here %100 Customer service. Thanks Miss Ann.
- GGGregorio De GuzmanFeb 24, 20265.0I’ve been to this branch a few times before but this time the experience was way better! The food improved in taste (Especially the fries), and the service was amazing! Anne was so friendly and helpful. She gave us our order faster than usual. Definitely recommend trying this branch
- ANAugusto Castelo Branco de Figueiredo NetoFeb 14, 20262.0Service and employees were good, but the food was terrible. I ordered the combo with 10 tenders and fries. The fries were cold and the tenders were extremely salty. After eating only three pieces, I had to stop. A few minutes later, I ended up vomiting everything. Very disappointed — never again.
- FHFaiyaz HussainFeb 13, 20265.0Great customer service and good communication skills. There are time when it’s busy but whenever I’m in the store never felt that I’ve been ignored. Staff are always friendly and on top of work ethic and loyalty. Awesome and always fresh food been served.
Frequently Asked Questions About KFC
What are the operating hours of KFC on weekdays?
KFC is open Monday through Friday from 10:00 AM to 12:00 AM (midnight).
Is KFC open on weekends?
Yes, KFC operates from 10:00 AM to 12:00 AM (midnight) on both Saturdays and Sundays.
What type of cuisine does KFC offer?
KFC specializes in fast food with a focus on chicken dishes and also offers halal options.
Where is this KFC location situated?
This KFC is located at 5094 Kingsway, Burnaby, BC, V5H 2E7, Canada.
How can I contact KFC for inquiries or orders?
You can reach KFC by calling +1 604-433-2220.
Does KFC offer meal delivery services?
Yes, KFC provides meal delivery services at this location.
Are there any nearby places where I can get electronics while visiting KFC?
Yes, Canada Computers is nearby if you need to shop for electronics during your visit to KFC.
What other dining options are available near KFC?
Nearby dining options include Polish Deli Metrotown, IHOP, Jang Mo Jib Metrotown (Korean restaurant), Miss Fu In Chengdu (Chinese restaurant), Sushi Oyama, and Knight & Day Restaurant.
Are there any financial services near KFC for convenient transactions?
Yes, nearby financial services include The Exchange Network ATMs and Vancity Credit Union.
What nearby health and wellness services can I find near KFC?
Nearby health services include Anthony S K Li DMD (dentist), Motion Pro Health (chiropractor), Dr. Elena Matsneva (naturopathic holistic and nutritionist), and Pure Balance Acupuncture Clinic.
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Certified March 01, 2026Yext Knowledge Graph
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