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KFC

2.9
(280 reviews)

Business Details

(604) 451-0177
http://kfc.ca

About

Fast Food RestaurantRestaurantChicken Restaurant

Location

KFC
4820 Kingsway Avenue (inside mall), Burnaby, BC
V5H 4P1, Canada

Hours

Reviews

2.9
280 reviews
5 stars
90
4 stars
38
3 stars
27
2 stars
11
1 star
114

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported poor food quality, including cold, stale, and overly salty items, leading to dissatisfaction.

Customer Service

Many reviews highlighted issues with customer service, including rudeness from staff, lack of accountability, and poor handling of complaints.

Service Speed

While some customers appreciated the quick service, others experienced long wait times and delays in receiving their orders.

Portion Sizes

Several customers expressed disappointment with the portion sizes, describing them as small and not worth the price.
  • BK
    Bobby King
    Feb 8, 2026
    1.0
    waited 15 mins for a pontine, the cheese and gravy was cold.
  • SA
    Shoaib Ahmed
    Feb 2, 2026
    1.0
    The quality and quantity at this location were unacceptable. We were given stale burgers, the buns were hard and clearly old, and the patties were not fresh at all. When I called to complain, instead of taking responsibility, the staff brushed it off and made it a “trust” issue, saying everyone else was being served fresh food and that no one had complained. That response alone shows the lack of accountability and customer care. I ended up driving back 20 minutes just to prove a point. Horrible customer service and very poor food quality. Think twice before ordering from this location. No urgency, no resolution presented on phone, no apology only that someone will maybe reach out… Be better, do better.
  • AN
    Anish Negi
    Jan 27, 2026
    1.0
    I accidentally ordered from here and when I tried to call them about it to cancel the order no one picks up.
  • SK
    Shervin Kei
    Jan 23, 2026
    1.0
    the strps were small and the fries was not fresh!!! a total ripoff for my 16 dollars and never gonna order kfc again
  • HK
    hanane khadira
    Jan 15, 2026
    5.0
    Ordered 3strips combo, food was good and served fast. New supercharger dip is must try with strips.

Frequently Asked Questions About KFC

Where is KFC located in Burnaby?

KFC is located at 4820 Kingsway Avenue inside the mall in Burnaby, BC, postal code V5H 4P1, Canada.

What are the opening hours of KFC during weekdays?

KFC is open from 10:00 AM to 9:00 PM Monday through Saturday.

Brand Certified Facts from KFC

KFC partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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