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Dairy Queen Grill & Chill

3.7
(360 reviews)

Business Details

103-4191 Hastings St, Burnaby, BC
V5C 2J3, Canada
(604) 293-1171
https://www.dairyqueen.ca/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
103-4191 Hastings St, Burnaby, BC
V5C 2J3, Canada

Hours

Reviews

3.7
360 reviews
5 stars
143
4 stars
89
3 stars
51
2 stars
28
1 star
49

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported subpar service, including incorrect orders and rude staff interactions.

Cleanliness

Several reviews highlighted unsanitary conditions, particularly in the dining area and restrooms.

Food Quality

Customers expressed disappointment with food quality, including incorrect items and poor taste.

Positive Staff Interactions

Despite negative experiences, some customers praised specific staff members for their friendliness and helpfulness.
  • PR
    Peter Recchia
    3 days ago
    1.0
    This location is cheap and dirty, don't waste your money.
  • TT
    Tyler T.
    Feb 24, 2026
    1.0
    I got served by a new person. I come here about twice a month to get a meal for a client. I got subpar service and what I ordered was not correct. I wouldn't complain for myself but this is disappointing to my home bound client. Shame on you for not giving my client the meal he paid for. Really will have to decide if we will patronize this place again.
  • LT
    Lynda Tam
    Dec 12, 2025
    4.0
    Good overall
  • MB
    Michael Byrne
    Dec 3, 2025
    3.0
    Found the environment to be unkept, trays and rubbish left on tables, no one was clearing up or sweeping floors. Service was okay. Food was okay. Would not return.
  • FJ
    FEKRIYEH JAFARI
    Nov 23, 2025
    1.0
    Very disappointed. It was my husband’s birthday and we ordered chocolate Oreo and when we picked up, it was strawberry vanilla cake. And when I requested for exchange, the staff was very unprofessional, confrontational and irresponsible. Truly unacceptable , staff that working there is so rude, 👎👎👎👎not recommended to any one

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the opening hours of Dairy Queen Grill & Chill in Burnaby?

The store is open from 10:30 AM to 11:00 PM Monday to Thursday, 10:30 AM to midnight on Friday and Saturday, and 11:00 AM to 11:00 PM on Sunday.

What types of food and treats can I find at Dairy Queen Grill & Chill?

You can enjoy soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, shakes and malts, and ice cream cakes from DQCakes.com.

Brand Certified Facts from Dairy Queen Grill & Chill

Dairy Queen Grill & Chill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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