Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.7
360 reviews
5 stars
143
4 stars
89
3 stars
51
2 stars
28
1 star
49
What are people saying?
AI-generated from recent customer reviews
Service Issues
Multiple customers reported subpar service, including incorrect orders and rude staff interactions.
Cleanliness
Several reviews highlighted unsanitary conditions, particularly in the dining area and restrooms.
Food Quality
Customers expressed disappointment with food quality, including incorrect items and poor taste.
Positive Staff Interactions
Despite negative experiences, some customers praised specific staff members for their friendliness and helpfulness.
PR
Peter Recchia
3 days ago
1.0
This location is cheap and dirty, don't waste your money.
TT
Tyler T.
Feb 24, 2026
1.0
I got served by a new person. I come here about twice a month to get a meal for a client. I got subpar service and what I ordered was not correct.
I wouldn't complain for myself but this is disappointing to my home bound client.
Shame on you for not giving my client the meal he paid for. Really will have to decide if we will patronize this place again.
LT
Lynda Tam
Dec 12, 2025
4.0
Good overall
MB
Michael Byrne
Dec 3, 2025
3.0
Found the environment to be unkept, trays and rubbish left on tables, no one was clearing up or sweeping floors. Service was okay.
Food was okay. Would not return.
FJ
FEKRIYEH JAFARI
Nov 23, 2025
1.0
Very disappointed. It was my husband’s birthday and we ordered chocolate Oreo and when we picked up, it was strawberry vanilla cake. And when I requested for exchange, the staff was very unprofessional, confrontational and irresponsible. Truly unacceptable , staff that working there is so rude, 👎👎👎👎not recommended to any one
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the opening hours of Dairy Queen Grill & Chill in Burnaby?
The store is open from 10:30 AM to 11:00 PM Monday to Thursday, 10:30 AM to midnight on Friday and Saturday, and 11:00 AM to 11:00 PM on Sunday.
What types of food and treats can I find at Dairy Queen Grill & Chill?
You can enjoy soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, shakes and malts, and ice cream cakes from DQCakes.com.
Is the Dairy Queen location in Burnaby family-friendly and accessible?
Yes, it is family-friendly, welcomes children, has wheelchair access, high chairs, restrooms, and outdoor seating available.
Does the Dairy Queen Grill & Chill offer online ordering and mobile deals?
Yes, you can order online for pickup and access exclusive mobile deals by downloading their app.
Can I find free Wi-Fi at Dairy Queen Grill & Chill in Burnaby?
Yes, the location offers free Wi-Fi for customers.
Where is Dairy Queen Grill & Chill located in Burnaby?
It is located at 103-4191 Hastings St, Burnaby, BC V5C 2J3, Canada.
What nearby coffee shops can I visit before or after my meal at Dairy Queen?
You can visit Starbucks Canada, The Gray Olive Cafeteria, or Waves Coffee House, all nearby coffee shops where you can enjoy coffee or snacks.
Are there other dining options close to Dairy Queen Grill & Chill?
Yes, nearby eateries include Aussie Pie Guy food truck, Subway sandwich shop, Domino's Pizza, Osaka Sushi Japanese restaurant, Freshslice Pizza, HellCrust Pizza, and Thai Cafe.
If I need financial services near Dairy Queen in Burnaby, where should I go?
Nearby financial services include G&F Financial Group credit union, Gulf & Fraser credit union and ATM services, and The Exchange Network ATMs.
Does Dairy Queen Grill & Chill in Burnaby provide seating options?
Yes, the location offers both indoor and outdoor seating with high chairs available.
Brand Certified Facts from Dairy Queen Grill & Chill
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Certified March 01, 2026Yext Knowledge Graph
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