Dairy Queen Grill & Chill

4.1
571 reviews
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Business Details

104-26930 Fraser Hwy, Aldergrove, BC
V4W 3L6, Canada
(604) 856-4617
https://www.dairyqueen.ca/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
104-26930 Fraser Hwy, Aldergrove, BC
V4W 3L6, Canada

Hours

Reviews

4.1
571 reviews
5 stars
291
4 stars
138
3 stars
69
2 stars
30
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting positive interactions and management's attentiveness.

Speed of Service

Several reviews noted slow service times, particularly during busy periods, leading to frustration among customers.

Food Quality

While some customers enjoyed the food, there were complaints about incorrect orders and inconsistent quality, particularly with ice cream and burgers.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the cleanliness of the dining area and restrooms.

Management Issues

There were multiple complaints regarding management behavior and staff treatment, with some customers expressing concerns about a toxic work environment.
  • BK
    Brayden King
    1 day ago
    2.0
    Paid extra for brownie chunks in my Reese’s blizzard, didn’t get brownie chunks in my Reese’s blizzard. Enough said.
  • LB
    Landon Boyd
    1 day ago
    5.0
    Ive been coming here for over 10 years and the manager has been so friendly and helpful, if you want good service or looking for a good place to start your first job i’d come here.
  • SS
    StaggeringKing
    4 days ago
    5.0
    Dq Aldergrove was the greatest experience ever, the environment was clean it wasn’t noisy so we all ate in peace, customer service was also perfect. When eating in the food would be served straight to your table.
  • E0
    Elegant 001
    Nov 15, 2025
    5.0
    The treats were excellent and the staff gave me a professional and polite service throughout my visit !. Definitely worth coming back .
  • NO
    Nadine Oeuvray
    Nov 15, 2025
    1.0
    I wanted a poutine basket with the gravy on the side and the cheese on the side the lady argued with me saying they can’t do this when I come here often and they always do this then the manager comes out to say they can’t do it so I explained again I have had this done before he proceeds to be rude and then does what I was asking for after multiple arguments rude customer service I come here every week not impressed
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Frequently Asked Questions About Dairy Queen Grill & Chill

What are the opening hours of Dairy Queen Grill & Chill in Aldergrove?

Dairy Queen Grill & Chill in Aldergrove is open from 10:30 AM to 10:30 PM Monday to Thursday, 10:30 AM to midnight on Friday and Saturday, and 10:30 AM to 11:30 PM on Sunday.

What type of food and treats does Dairy Queen Grill & Chill offer?

The menu features soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and ice cream cakes from DQCakes.com.