Many customers praised the friendly and helpful staff, highlighting positive interactions and management's attentiveness.
Speed of Service
Several reviews noted slow service times, particularly during busy periods, leading to frustration among customers.
Food Quality
While some customers enjoyed the food, there were complaints about incorrect orders and inconsistent quality, particularly with ice cream and burgers.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the cleanliness of the dining area and restrooms.
Management Issues
There were multiple complaints regarding management behavior and staff treatment, with some customers expressing concerns about a toxic work environment.
BK
Brayden King
1 day ago
2.0
Paid extra for brownie chunks in my Reese’s blizzard, didn’t get brownie chunks in my Reese’s blizzard. Enough said.
LB
Landon Boyd
1 day ago
5.0
Ive been coming here for over 10 years and the manager has been so friendly and helpful, if you want good service or looking for a good place to start your first job i’d come here.
SS
StaggeringKing
4 days ago
5.0
Dq Aldergrove was the greatest experience ever, the environment was clean it wasn’t noisy so we all ate in peace, customer service was also perfect. When eating in the food would be served straight to your table.
E0
Elegant 001
Nov 15, 2025
5.0
The treats were excellent and the staff gave me a professional and polite service throughout my visit !. Definitely worth coming back .
NO
Nadine Oeuvray
Nov 15, 2025
1.0
I wanted a poutine basket with the gravy on the side and the cheese on the side the lady argued with me saying they can’t do this when I come here often and they always do this then the manager comes out to say they can’t do it so I explained again I have had this done before he proceeds to be rude and then does what I was asking for after multiple arguments rude customer service I come here every week not impressed
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the opening hours of Dairy Queen Grill & Chill in Aldergrove?
Dairy Queen Grill & Chill in Aldergrove is open from 10:30 AM to 10:30 PM Monday to Thursday, 10:30 AM to midnight on Friday and Saturday, and 10:30 AM to 11:30 PM on Sunday.
What type of food and treats does Dairy Queen Grill & Chill offer?
The menu features soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and ice cream cakes from DQCakes.com.
Does Dairy Queen Grill & Chill provide facilities for families with children?
Yes, the restaurant is family-friendly, offers high chairs, welcomes children, and has restrooms and seating including outdoor seating.
Can I order online from Dairy Queen Grill & Chill in Aldergrove?
Yes, you can order online for pickup at https://www.dairyqueen.com/en-ca/order/pickup/n/27121/.
Is there drive-thru service available at Dairy Queen Grill & Chill?
Yes, the location offers drive-thru service for convenient ordering and pickup.
Is the Dairy Queen Grill & Chill in Aldergrove wheelchair accessible?
Yes, the restaurant is wheelchair accessible to accommodate guests with mobility needs.
Are there nearby places to visit before or after enjoying Dairy Queen Grill & Chill?
Yes, nearby you can visit the Aldergrove Waterpark and Playground or the Aldergrove Skating Club for recreational activities.
If I'm getting my car serviced nearby, what are some automotive places near Dairy Queen Grill & Chill?
Nearby automotive service locations include Jiffy Lube, Midas, and Alder Auto Parts Ltd, convenient for car maintenance before or after your meal.
Are there any other food options close to Dairy Queen Grill & Chill in Aldergrove?
Yes, Panago Pizza, Taco Bell, KFC, and Hirame Sushi are nearby restaurants offering a variety of food choices.
Does Dairy Queen Grill & Chill offer any special promotions or apps for deals?
Yes, you can download the Dairy Queen app for exclusive deals and mobile ordering rewards.