Business Details
About
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Location
Hours
Reviews
4.2
1,042 reviews
5 stars
571
4 stars
277
3 stars
98
2 stars
32
1 star
64
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, particularly the roast beef sandwiches and curly fries, but there were complaints about inconsistency and some items being cold or poorly prepared.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and mistakes with orders.
Cleanliness Concerns
Several customers noted that the restaurant was not clean, with dirty tables and overflowing garbage, which detracted from their dining experience.
Location Availability
Customers expressed a desire for more Arby's locations, particularly in the lower mainland, indicating limited access to their favorite fast food.
- SJScott JamesJan 3, 20261.0This used to be a good spot tonight I went there drive threw the girl got my order wrong 3 times giving full sugar pop when asked for zero and then had to go back in burger was wrong fries chewy.. then soon leaving was stared down while I ate my sandwich from “staff” and their friends was a wild experience never will I go back and I love Arby’s
- EMEhsan MatinfarDec 29, 20251.0I was very hungry but, It was worsest and I can't eat it. 🤮
- SHS. HaDec 27, 20251.0We ordered loaded fries, but they were not fresh or hot enough. The bottom portion was cold and seemed like leftovers. We spoke with both staff and the manager, but instead of fixing the issue, we were given excuses. This could have been easily addressed by preparing a fresh, properly heated order of loaded fries, but that option was not taken.
- NANichlavos AlappatDec 18, 20254.0Only 2 Arby in BC, but place was slow.
- PAPaul AlexanderDec 11, 20253.0I haven't been to an Arby's for years and the food did not disappoint. The food was prepared quick and was delicious, but I had to search around for an employee because there was no one to be seen from the counter.