Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Abbotsford Subway® Restaurant at 1379 Sumas Way brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Customer experiences with staff varied significantly, with some praising friendly and efficient service while others reported rudeness and unprofessional behavior.
Food Freshness
Several reviews highlighted issues with food freshness, including stale bread and wilted vegetables, while a few customers noted fresh ingredients.
Pricing Concerns
Many customers expressed dissatisfaction with high prices compared to other Subway locations, with some feeling they were overcharged for their orders.
Cleanliness
The restaurant's cleanliness received mixed reviews; some customers appreciated the clean environment, while others reported unsanitary conditions.
Order Accuracy
Numerous complaints were made about incorrect orders and insufficient toppings, indicating a lack of attention to customer requests.
MO
My Opinion
Dec 19, 2025
5.0
We went to this Subway location on Tuesday and happen to arrive ten minutes after 12, busy lunch line up. It was probably a ten minute wait to order our subs. I was beyond impressed at the one lady who handled the in store rush all on her own. I’m thinking maybe 8 customers and a pickup order as well. Super efficient and kind and just banged out all the orders super fast!
CC
Cass
Nov 21, 2025
1.0
Disappointing Experience at This Subway location
I’ve never had such a frustrating experience at a Subway before. The staff consistently try to use the absolute minimum amount of ingredients—barely any veggies, almost no meat, and definitely not what you’d expect when you specifically ask for extra. Even when I asked for extra banana peppers or sauces, they put one or two pieces/drops like it was coming out of their own paycheck.
What made it worse is that they wouldn’t even provide a bag without insisting on the extra charge. I don’t mind paying the 25 cents, but I had to really emphasize that I was paying for it, and the attitude felt like I was inconveniencing them. The whole interaction was unnecessarily rude and uncomfortable.
Not sure if it’s family-owned or if the owner is the one serving, but the behavior is unprofessional and unacceptable. It’s disappointing because customers shouldn’t have to fight just to get the ingredients and the product they've paid for.
RK
Ramandeep Kaur
Oct 15, 2025
5.0
I went to subway today around 7:55pm, the restaurant was clean. Harman was the girl who had helped us. She had great customer service skills and made our sandwiches correct and fast. Thank you harman for a great service we will be coming back for sure.
JB
Jay B
Sep 18, 2025
1.0
I am writing to complaint regarding my experience at this Subway location on Sept 18, approximately 8:30 AM.
I visited this store to purchase a 6-inch Italian bread chicken sandwich with shredded cheese and lettuce as a school lunch for my daughter. The server charged my credit card $8.39 before the sandwich was even prepared, but did not provide a receipt for the transaction.
After the sandwich was assembled and just before it was wrapped, I noticed the bread was soaked in water on one side, which would have made it completely soggy by the time my daughter had lunch. I politely requested the bread be changed. Instead of accommodating this reasonable request, the server behaved rudely, refused to change the bread, and declined to make a replacement sandwich—even when I offered to pay again for a new one.
What is even more concerning is that the server kept the original sandwich I had already paid for, effectively leaving me without the product I purchased. This is both unfair and unacceptable.
When I asked to speak to the manager or store owner, I was denied any information and offered no resolution. Furthermore, I noticed that no business license or permit was displayed in the store, which raises additional concerns about compliance with business operation rules in British Columbia.
Hope to receive explanation of why this behavior occurred and why I was denied reasonable service.
Confirmation of corrective action to ensure no other customer has to face such treatment.
SD
Sukhvir Dhillon
Sep 13, 2025
1.0
Today we went to this location there are just one person working they need atleast two person because there are big line up. Every one waiting for 20 minutes
Where is the Subway restaurant located in Abbotsford?
The Subway restaurant is located at 1379 Sumas Way, Suite #100, Abbotsford, BC, V2S 8M9, Canada.
What are the operating hours of this Subway location?
Subway is open from 7:00 AM to 11:00 PM Monday through Saturday, and from 8:00 AM to 10:00 PM on Sundays.
What meals does this Subway restaurant serve?
This Subway location serves breakfast, lunch, and dinner.
Can I order Subway's menu items online or via an app?
Yes, you can order quickly and easily using the Subway app or online through their website.
Does this Subway offer catering services?
Yes, this Subway location offers catering services to support your events and gatherings.
What payment methods are accepted at this Subway?
The restaurant accepts American Express, Discover, MasterCard, and Visa credit cards.
Is there dine-in seating available at the Subway on Sumas Way?
Yes, this Subway restaurant serves dine-in customers.
Are there any popular coffee shops near the Subway on 1379 Sumas Way?
Yes, Starbucks Canada is located nearby and is a great place to grab coffee before or after your meal at Subway.
What retail stores are located near the Subway at 1379 Sumas Way?
Nearby retail stores include Sleep Shop, PetSmart, Great Glasses, GameStop, Leon's Furniture, Jordans Flooring Outlet, and Ashley Furniture.
Are there any health or wellness services close to the Subway location?
Pacific Life Chiropractic, a chiropractic and health service provider, is located near the Subway restaurant, offering convenience for health-related visits in the area.