Business Details
About
Grocery StorePharmaciesOverwaitea Food Group
Details
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.1
453 reviews
5 stars
197
4 stars
154
3 stars
60
2 stars
16
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service experiences, with specific employees being noted for rudeness and unprofessional behavior.
Product Quality
Customers reported issues with expired or spoiled products, particularly in the meat and deli sections, leading to dissatisfaction with quality control.
Pricing Concerns
Many customers found the prices to be high compared to competitors, with some expressing frustration over perceived value for money.
Store Cleanliness
The store was generally described as clean and well-organized, contributing positively to the shopping experience.
Staff Friendliness
While some reviews mentioned friendly and helpful staff, this was inconsistent, with several customers reporting negative interactions.
- BKBrandy KawaguchiDec 23, 20253.0Pharmacy can be frustrating. I constantly have to come back because they don’t have something or the service is lacking. I waited at the window for 15 mins while 2 people unpacked boxes and one was on the phone. My time is worth something too
- MSmaleena smithDec 20, 20252.0My usual grocery store and usually have great experiences here. Witnessed really poor customer service from an employee named Lily. I was honestly appalled by the way she spoke to the customer behind me — her tone was rude and dismissive. It made the situation uncomfortable and didn’t reflect well on Save-On-Foods. Management should be aware of how staff are interacting with customers.
- LTLe nguyen thanhNov 12, 20255.0Good service, nice staffs, quality food. I went nanaimo, Vancouver, north van, abby, chilliwack, Victoria... all the same. Very happy when i come spend my money 20 years.
- LLlawOct 22, 20255.0Very nice
- SMSam MahalOct 2, 20251.0I normally enjoy shopping at Save-On-Foods, but I had a very disappointing experience recently. After completing my purchase, as I was backing up my car in the parking lot, a staff member approached me and accused me of not paying, saying my card didn’t go through. She repeatedly demanded to see my receipt, which made me feel uncomfortable and harassed. As a regular customer, I expected to be treated with more respect and courtesy. I hope the store can handle situations like this more professionally in the future.
Frequently Asked Questions About Save-On-Foods
What are the regular opening hours of Save-On-Foods at 2388 Whatcom Road?
Save-On-Foods is open daily from 7:00 AM to 10:00 PM.
Are there any holiday hour changes for Save-On-Foods?
Yes, on December 24 and 31, Save-On-Foods closes early at 6:00 PM; it is closed on December 25; and on December 26 and January 1, it operates from 8:00 AM to 6:00 PM.
Does Save-On-Foods sell organic and prepared food products?
Yes, Save-On-Foods sells organic products as well as prepared food items.
What payment methods are accepted at Save-On-Foods?
Save-On-Foods accepts debit card payments and does not require cash-only transactions.
What is the best way to contact Save-On-Foods customer service?
You can contact Save-On-Foods customer service via email at customer_service@saveonfoods.com or by phone at +1 604-851-9622.
Can I find a pharmacy within Save-On-Foods at this location?
Yes, this Save-On-Foods location includes pharmacy services.
Which coffee shops are near Save-On-Foods for grabbing a drink before or after shopping?
Nearby coffee shops include Blenz Coffee and Starbucks Canada, convenient spots to enjoy a beverage before or after your grocery shopping.
Are there pet care services nearby Save-On-Foods?
Yes, Bosley's pet store and veterinary services are nearby if you need pet supplies or care during your visit.
Where can I find nearby dining options around Save-On-Foods?
You can find several restaurants nearby including Freshslice Pizza, Sushi Nara, and The Chopped Leaf for a variety of fast food, Japanese cuisine, and health-focused meals.
Are there any nearby services such as banks or health services close to Save-On-Foods?
Yes, nearby services include RBC Royal Bank and TD Canada Trust ATMs for banking needs, as well as Alpha Animal Hospital and Sumas Mountain Village Dental for health care.