Customers frequently reported extremely slow service, often having to wait long periods for their orders, even when few customers were present.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Customer Service
Numerous complaints were made about rude staff and poor customer service, with some customers feeling disrespected during their interactions.
Food Quality
Several customers expressed disappointment with the quality of food, citing issues such as stale or improperly prepared items.
Cleanliness
There were mentions of unsanitary conditions, including dirty tables and a chaotic kitchen environment.
NL
Nicole Larsen
Jan 5, 2026
1.0
Been months of being served brownish orange sprite.... complain and ask for a new one and get told its just how sprite looks. Nope sprite is clear and this is a sign of a dirty machine :( after months of asking for them to clean the machine and being disgusted I am now posting on here to warn others and will contact corporate in hopes of them being forced to clean.... so gross
AS
Anshdeep Singh
Dec 30, 2025
1.0
I ordered 3 jr chicken and apple pie via Uber eats at 3am. But did not got apple pie . Whats that now are you serious??
MS
Michael Stevenson
Dec 20, 2025
1.0
We know it’s fast food even know when it takes 20 minutes but they need to stop axing people if you want large everything and double everything we are the customers we know what we want. That’s why we’re there. Let us tell you what we want. Stop trying to sell us stuff that we don’t want start you off with two apple pies. It’s very nervous. What’s more horrible and nervous is when you get your breakfast and you ask for pancakes and sausages with bacon and extra sausage, you come to your office to have your breakfast quickly to see you only have one piece of bacon, which is cut in half for some reason so now you only have half of bacon they didn’t put the hashbrowns in the bag and I don’t know. Why would they feel someone needed to take a bite out of the pancake absolutely disgusting.
SL
samir latifi
Dec 15, 2025
2.0
They always says they don’t Putin it ! And it not nice and works at this location really lazy to make gravy
JP
Josh Pateu
Dec 11, 2025
1.0
I usually don't write reviews, but this is the third time this has happened to me at this McDonald's location. I've visited about five times in the last year, and others I know have had similar issues at this location. It's frustrating because even when it's not busy, they can't manage to get the orders right.
The service is incredibly slow… and they make you wait, even though there's nobody else in line or waiting. You can see employees on their phones laughing amongst each other then without washing their hands they go to make the burgers after using their personal phone.
When I finally received my food, the order was completely wrong. They apologize as if it's super busy, but how can you be so careless as to get the entire order wrong? I ordered a burger combo, and they missed items and gave me a burger I didn't order. If it were a busy time, it might be understandable, but what excuse does this location have?
Other McDonald's locations in Abbotsford do an amazing job, even when busy. This location's employees need to be reviewed to improve service quality. It's disappointing to have this experience consistently.
What are the regular opening hours of McDonald's in Abbotsford?
This McDonald's location in Abbotsford is open 24 hours a day, seven days a week.
Is the drive-through at McDonald's open all the time?
Yes, the drive-through is open 24 hours a day, every day of the week.
Where is this McDonald's located?
It is located at 30720 Fraser Highway, Abbotsford, BC, V2T 0E2, Canada.
What type of food and services does this McDonald's offer?
McDonald's offers a variety of fast food including burgers like the Big Mac and Quarter Pounder, coffee, ice cream, salads, sandwiches, and breakfast options.
How can I contact this McDonald's?
You can call them at +1 604-852-2241 for inquiries.
Where can I find more information or place an order online?
Visit their official website at https://www.mcdonalds.com/ca or their Facebook page at https://www.facebook.com/345322905324846.
Does McDonald's have a mobile app for easier ordering?
Yes, you can download the My McD’s App using the link provided: https://smart.link/5d8bb7e773ef0.
What nearby coffee shops can I visit before or after dining at McDonald's?
Nearby coffee shops include Starbucks and Tim Hortons, both ideal for grabbing a coffee or snack before or after your meal at McDonald's.
Are there other fast food restaurants close to this McDonald's?
Yes, there are several including Barburrito, Boardwalk Fries Burgers Shakes, Pita Pit, and another nearby McDonald's location.
What nearby services and stores are available around McDonald's?
Close by you’ll find banks like Scotiabank and TD Canada Trust, mobile phone stores such as Fido and Wireless World Solutions, pharmacies including Shoppers Drug Mart and Pharmaprix, as well as several gas stations like Esso, Chevron, and Co-op Gas Bar.