Numerous reviews highlighted rude and unprofessional behavior from staff, particularly managers, leading to a negative customer experience.
Service Speed
Many customers reported extremely slow service, with long wait times for food even when the restaurant was not busy.
Food Quality
Several reviews mentioned issues with food quality, including cold items, stale food, and incorrect orders.
Cleanliness
Customers frequently noted unsanitary conditions in the restaurant, including dirty tables and floors.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendly service and noted that food was fresh on occasion.
LP
Lynden Patterson
Oct 21, 2025
1.0
I ordered from this McDonald’s through SkipTheDishes — a simple order: one extra-large double-double coffee, two breakfast burritos, and two hashbrowns.
When the driver dropped it off, I asked where my coffee was, and he told me it was inside the large paper bag. After he left, I opened it to find the coffee cup on its side, having spilled about a quarter of the drink all over the bottom of the bag. The liquid had soaked through the second bag containing my food, leaving everything — burritos and hashbrowns — completely covered and dripping with coffee.
When I requested a refund through SkipTheDishes, I only received about one-third of what I paid back.
Honestly, who in their right mind thinks it’s a good idea to toss a hot coffee into the same paper bag as the food? It’s careless and shows zero common sense. Clearly, this McDonald’s doesn’t care about their customers or the quality of what they’re sending out.
I’ll never order from this location again, and I definitely won’t be visiting in person. The lack of care and customer service here is absolutely unacceptable.
GG
Gurjivan Gosal
Oct 5, 2025
1.0
Very disappointed with the service here. I was here in the evening. The manager was rude and unprofessional, she was on her phone and didn't even listen to my order properly. She's Punjabi and Her name is ARSH, and there was no greeting. I expect better behavior and customer service from McDonald’s. Definitely not coming back until things improve.
TK
Tarvinder Kaur
Sep 11, 2025
1.0
Went there didn’t seen the reviews before going here, the old manager was rude and passing personal comments on customers would’ve given 0 if it was available
JS
Joban Singh
Sep 11, 2025
1.0
Bad customer service, rude manager super rude
TG
The Grewal
Sep 10, 2025
1.0
The worst McDonald’s I ever been to don’t come here worst manager and employees . Avoid this place go to other McDonald’s in Abbotsford.
What are the operating hours of McDonald's at 1812 Vedder Way, Abbotsford?
McDonald's is open daily from 7:00 AM to 10:00 PM.
Does this McDonald's location offer drive-through service?
No, the drive-through service is not available at this location.
What pickup and delivery options are available at McDonald's Abbotsford?
You can order for in-store pickup or opt for delivery services.
What meals are served at McDonald's in Abbotsford?
Lunch and dinner are served at this McDonald's location.
Which payment methods does McDonald's accept at this location?
They accept American Express, Cash, Discover, MasterCard, and Visa.
What is the dress code for customers visiting McDonald's at this address?
The attire is casual; customers can dress comfortably.
Can families and children dine comfortably at McDonald's Abbotsford?
Yes, the location welcomes families and children and offers a children's menu.
What are some nearby fast food options close to McDonald's on Vedder Way?
Nearby fast food options include Walmart East McDonald's, Tim Hortons, Burger King Canada, and Sumas McDonald's, making it convenient if you want to explore different quick meal choices.
Are there any hotels near McDonald's on Vedder Way where visitors can stay?
Yes, nearby hotels include Best Western Bakerview Inn, Super 8 Abbotsford BC, and Travelodge by Wyndham Abbotsford Bakerview, convenient for travelers seeking accommodations near McDonald's.
What other services are available near McDonald's Abbotsford that customers might find useful?
Nearby services include Western Union for financial needs, Sussex Insurance, The UPS Store for shipping, minuteKEY locksmith services, and Walmart Canada for shopping, providing a range of options around the area.