McDonald's

3.1
304 reviews
Temporarily Closed

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
1812 Vedder Way, ABBOTSFORD, BC
V2S 8K1, Canada

Hours

Reviews

3.1
304 reviews
5 stars
70
4 stars
56
3 stars
80
2 stars
25
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly managers, leading to a negative customer experience.

Service Speed

Many customers reported extremely slow service, with long wait times for food even when the restaurant was not busy.

Food Quality

Several reviews mentioned issues with food quality, including cold items, stale food, and incorrect orders.

Cleanliness

Customers frequently noted unsanitary conditions in the restaurant, including dirty tables and floors.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendly service and noted that food was fresh on occasion.
  • LP
    Lynden Patterson
    Oct 21, 2025
    1.0
    I ordered from this McDonald’s through SkipTheDishes — a simple order: one extra-large double-double coffee, two breakfast burritos, and two hashbrowns. When the driver dropped it off, I asked where my coffee was, and he told me it was inside the large paper bag. After he left, I opened it to find the coffee cup on its side, having spilled about a quarter of the drink all over the bottom of the bag. The liquid had soaked through the second bag containing my food, leaving everything — burritos and hashbrowns — completely covered and dripping with coffee. When I requested a refund through SkipTheDishes, I only received about one-third of what I paid back. Honestly, who in their right mind thinks it’s a good idea to toss a hot coffee into the same paper bag as the food? It’s careless and shows zero common sense. Clearly, this McDonald’s doesn’t care about their customers or the quality of what they’re sending out. I’ll never order from this location again, and I definitely won’t be visiting in person. The lack of care and customer service here is absolutely unacceptable.
  • GG
    Gurjivan Gosal
    Oct 5, 2025
    1.0
    Very disappointed with the service here. I was here in the evening. The manager was rude and unprofessional, she was on her phone and didn't even listen to my order properly. She's Punjabi and Her name is ARSH, and there was no greeting. I expect better behavior and customer service from McDonald’s. Definitely not coming back until things improve.
  • TK
    Tarvinder Kaur
    Sep 11, 2025
    1.0
    Went there didn’t seen the reviews before going here, the old manager was rude and passing personal comments on customers would’ve given 0 if it was available
  • JS
    Joban Singh
    Sep 11, 2025
    1.0
    Bad customer service, rude manager super rude
  • TG
    The Grewal
    Sep 10, 2025
    1.0
    The worst McDonald’s I ever been to don’t come here worst manager and employees . Avoid this place go to other McDonald’s in Abbotsford.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1812 Vedder Way, Abbotsford?

McDonald's is open daily from 7:00 AM to 10:00 PM.

Does this McDonald's location offer drive-through service?

No, the drive-through service is not available at this location.