Many customers reported frequent issues with incorrect orders, including missing items and wrong food preparation.
Staff Performance
Feedback on staff varied, with some praising friendly service while others noted rudeness and lack of professionalism.
Cleanliness
The restaurant was generally noted for being clean, but some reviews highlighted issues with the washroom conditions.
Wait Times
Customers experienced long wait times, particularly in the drive-thru, with some reporting waits of 20-30 minutes.
Management Issues
Several reviews pointed to poor management practices, including understaffing and lack of training, which negatively impacted service quality.
DA
David appleby
4 days ago
2.0
Pretty slow service tonight, trying a premier burger and im waiting after i paid. Burger king is across the street. I might just go there next time. Ive been coming to this place for years. After waiting putaide i had to come in a remind them of my order
SD
Sam Dyck
6 days ago
1.0
Old lady that works the window never knows how to do her job. And makes rude comments under her breath. Tried handing her cash to take a little money off and then said I’d pay the rest on debit and she just looked so confused and said “huh?” “What?” and gives a rude look. And after I paid she mumbled “makes no sense”. I don’t know how she’s still employed after all this time. This isn’t the first time she’s made dumb and rude comments for no reason. She also has told me that my order was weird even though I just got a regular item menu. Who says that to a customer at all?! Let alone it being a regular sandwich with no changes.
DV
Daniell Vaandering
Dec 25, 2025
5.0
Coffee just right.
BB
brandon Juan lin (Branman)
Dec 25, 2025
4.0
Wonderful treats and a Goodell deal for everyone to enjoy. Mmm mom I'm loving it
Every day, every hour of every minute. Yummy!
MB
Melvin Banks
Dec 17, 2025
3.0
"I live nearby and visit this location frequently—I really want them to be my go-to spot. Generally, the staff is doing okay, but there is a lot of room for improvement when it comes to coffee consistency and night-shift wait times.
The Coffee Audit: To be fair and helpful, I’ve kept track of my orders this week. Out of 14 coffees, 7 were perfect, 4 were drinkable, and 3 were unfortunately made wrong. When you’re heading out into the rain for a long day, that first coffee is a big deal. I shouldn’t have to 'test sip' at the window every time to make sure it’s stirred and sweetened correctly.
My Suggestion for Management:
Standardized Training: Ensure everyone on the coffee station knows the exact build. If a mistake happens, please just offer a fresh one—handing a customer sugar packets to fix it themselves while driving isn't the best solution.
Staffing at Night: The wait times in the drive-thru at night can hit 20-30 minutes. It seems like the crew is working hard, but they are clearly understaffed. Hiring a few extra hands for those shifts would go a long way in keeping the line moving.
This location is already miles better than the competition across the street, and with a little more focus on training and staffing, it could easily be the best in Abbotsford. I’ll keep coming back and I’m looking forward to seeing those perfect-coffee odds go up!
Tip for Customers: Life’s expensive—ask if the coffee is fresh when you order! It helps hold the quality to a higher standard and ensures you get what you're paying for."
What are the opening hours for customers visiting the McDonald's at 34618 Delair Road, Abbotsford?
This McDonald's is open 24 hours every day, from Monday to Sunday.
During what hours is delivery available from this McDonald's location?
Delivery is available 24 hours a day, every day of the week.
Is drive-through service available at this McDonald's and what are the hours?
Yes, drive-through is available 24/7, every day of the week at this location.
What meal options are served at this McDonald's?
They serve breakfast, lunch, and dinner at this location.
What payment methods are accepted at this McDonald's?
They accept American Express, Cash, Discover, Mastercard, and Visa payments.
Are there options for in-store pickup and delivery services here?
Yes, this McDonald's offers both in-store pickup and delivery services.
What attire is recommended for dining at this McDonald's?
Casual attire is appropriate when visiting this McDonald's restaurant.
Which nearby fast food restaurants can I visit after dining at this McDonald's?
Nearby fast food options include Sumas McDonald's, Dairy Queen Grill and Chill, Burger King Canada, and Tim Hortons for a variety of quick meal choices.
Are there nearby coffee shops close to this McDonald's for coffee lovers?
Yes, nearby coffee shops include Starbucks Canada and Tim Hortons, perfect for grabbing a coffee before or after your meal.
What nearby amenities are available around McDonald's at 34618 Delair Road for visitors?
Visitors can find amenities such as Prospera Credit Union for banking, Travelodge by Wyndham Abbotsford Bakerview for lodging, and various dental offices including Venier Dental Group close by.