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McDonald's

3.3
(1976 reviews)

Business Details

32983 South Fraser Way, Abbotsford, BC
V2S 2A6, Canada
(604) 859-4367
https://www.mcdonalds.com/ca

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
32983 South Fraser Way, Abbotsford, BC
V2S 2A6, Canada

Hours

Reviews

3.3
1,976 reviews
5 stars
553
4 stars
445
3 stars
370
2 stars
183
1 star
425

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, particularly citing rudeness and unprofessional behavior from staff, especially a specific employee named Jatinder Kaur.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and misunderstandings, leading to frustration and dissatisfaction.

Food Quality

While some customers enjoyed the food, there were complaints about food quality declining, including issues with freshness and incorrect preparation.

Staff Efficiency

Several reviews mentioned slow service and long wait times, particularly during busy hours, indicating a need for better staffing and training.
  • BA
    Brandon Ahlers
    Feb 2, 2026
    2.0
    Asked for fresh fries inside when I went inside, they were like warm. Asked if I could get some fresh one and the on shift manger said sure. She promptly went over and got some fries that were sitting about the vat which had 2 minutes left on their life. Josh (store manager) stood right beside me when I asked but apparently didnt see his shift manager completely ignore my request. Was not busy inside or at drive through at the time of my visit. Complete disregard for fresh food, no urgency to be seen anywhere. Same manager was calling out a tray of food for a senior group when she saw they had a number on their table and they were the only people waiting at a table. table. Go to the clearbrook mcdonalds if you want fresh food, and good service.
  • MB
    Manjinder Brar
    Jan 14, 2026
    1.0
    My visit to this McDonald’s was unpleasant due to the behavior of an employee named Jatinder Kaur. She was rude, dismissive, and showed no interest in helping or communicating clearly. This level of service does not meet McDonald’s standards, and I expect management to take this feedback seriously.
  • BB
    B Brar
    Jan 13, 2026
    2.0
    Food is as it should be at a McDonalds, but customer service is not good, Jatinder was very rude and did not care we were listening to her talking in he own language about us
  • SB
    Sarah Beatch
    Dec 29, 2025
    5.0
    Food is good, staff is very helpful and accommodating.. quick efficient customer service
  • SC
    SY Chung
    Dec 26, 2025
    5.0
    Every shop was closed on Christmas Day. If McDonald’s hadn't been open, I might not have been able to eat dinner at all... My deepest thanks to everyone who worked so hard during the holiday. 크리스마스 당일 모든 매장이 문을 닫았고, 맥도날드가 열지 않았더라면 나는 저녁을 먹을 수 없었을지도... 크리스마스에 일하느라 고생한 분들에게 감사를 전합니다.

Frequently Asked Questions About McDonald's

What are the McDonald's Abbotsford location's daily operating hours?

McDonald's in Abbotsford is open 24 hours every day, from Monday to Sunday.

Does this McDonald's offer delivery service?

Yes, delivery is available 24/7 every day.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Phone number
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