KFC

2.4
676 reviews

About

Fast Food RestaurantRestaurantChicken Restaurant

Location

KFC
2677 Clearbrook Road, Abbotsford, BC
V2T 2Y6, Canada

Hours

Reviews

2.4
676 reviews
5 stars
111
4 stars
90
3 stars
92
2 stars
60
1 star
323

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported that the food was often overcooked, dry, or stale, with complaints about the chicken being soggy or lacking flavor.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, with concerns about food safety and cleanliness.

Order Accuracy

Customers frequently experienced issues with missing items or incorrect orders, leading to frustration and disappointment.

Value for Money

Many felt that the quality of food did not justify the prices, with complaints about small portions and high costs.
  • BM
    Ben Mayer
    Nov 14, 2025
    1.0
    Kfc onion rings are over cooked. Some of the chicken pieces looked half size and were in pairs. There was a hair in my food. Staff were polite and friendly in the store however will hang up on you if you call with a complaint afterwards. No seating and kiosk service only for ordering.
  • KB
    Kranthi Bheemanadam
    Nov 10, 2025
    3.0
    I’ve been a regular customer at this KFC for almost two years now and never had any issues until today. I ordered delivery through the KFC app (which is cheaper than Uber Eats or other apps). After waiting over 70 minutes with no update, I called the store. The staff told me the order was sent through Uber Eats, but they had no tracking info or way to contact the driver. After about 10 calls back and forth, the manager finally arranged to resend my order through SkipTheDishes. By the time it arrived, nearly two hours had passed. The food was cold but fine, but the delivery process was a mess. You guys can definitely do better.
  • MO
    Madisson Ordough
    Nov 8, 2025
    1.0
    It’s 10:21 location closes at 11pm as stated on sign and website. But funny all the employees were hiding in the back and the drive thru said “come back when we are open “ really not that hard to just get through another 30 mins of your shift. Actually sad what service has come too!
  • NN
    Nick Name
    Oct 20, 2025
    1.0
    Every single order has a mistake, whether for delivery or pickup either through the KFC app, Doordash, Skip the Dishes or Uber Eats. Once I had to drive back to the restaurant because they forgot to give us half our food. Literally when we drove back they already had made it just never handed it to us. Another time I had placed an order for delivery and it sat waiting to be confirmed for 2 hours! This was through the KFC app where there was no option to cancel the order so I tried calling the restaurant. I must have called 10 times and got no answer! I had to drive to the restaurant IN PERSON to speak to someone! Even when they are not making blatant mistakes this food is barely edible, they clearly leave the chicken under heat lamps far past what is acceptable. This chicken comes dryer than the Sahara and for twice the price as other fast food places. TLDR: Pay twice what you should and receive half of your order.
  • SG
    Sammy Gill
    Oct 16, 2025
    1.0
    This is what I got for 12.17 CAD I ordered large chicken pieces And this order shows one piece certainly not large and chicken is certainly not fresh as it’s soggy. Important : I don’t think anyone cares in this business as not only THIS is insensitivity but also unethical. I should report this behaviour to city and concerned officials and ministry.

Frequently Asked Questions About KFC

Where is the KFC located in Abbotsford?

KFC is located at 2677 Clearbrook Road, Abbotsford, BC, V2T 2Y6, Canada.

What are the opening hours for KFC in Abbotsford?

KFC is open every day from 10:30 AM to 11:00 PM.