KFC

3.1
559 reviews

About

Fast Food RestaurantRestaurantChicken Restaurant

Location

KFC
Unit 14, 2047 Sumas Way, Abbotsford, BC
V2S 8H6, Canada

Hours

Reviews

3.1
559 reviews
5 stars
165
4 stars
94
3 stars
102
2 stars
52
1 star
146

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, understaffing, and rude or unhelpful staff.

Food Quality

Many reviews highlighted issues with food quality, including greasy, undercooked, or stale items.

Order Accuracy

Numerous customers experienced problems with incorrect orders, missing items, and poor handling of special requests.

Positive Staff Interactions

Some customers praised specific staff members for their friendly and attentive service, contrasting with overall negative experiences.

Cleanliness Concerns

Several reviews mentioned unsanitary conditions, including dirty dining areas and broken facilities.
  • TM
    Thiago Menezes
    2 days ago
    2.0
    Just two employees to attend & cook. 12m waiting to get an order + 18m waiting for the takeout food = Unbelievable 30m waiting & lots of customers complaining!!!
  • PL
    Pre Lude
    Jan 12, 2026
    1.0
    Really gross chicken last few time by old lady Punjabi lady and young punjabi girl at 5 pm shift time
  • HC
    H C
    Jan 6, 2026
    1.0
    Only take cash at the tills so they won't take your card and you have to use a kiosk which hardly works , some of the buttons you have to push six or seven times , extremely frustrating , and then they are going to charge you for a bag whether you want or need one or not because there is no no bag option at the kiosk , and then when I asked the lady at the till she said it doesn't matter because KFC is going to start charging everyboby for bags whether you want or need a bag or not. So many places are making it extremely easy now with inflated prices or hidden charges along with next to zero customer service to just stay home and save money and have a better meal .
  • SS
    S S
    Dec 22, 2025
    1.0
    First off I will never go back and will never recommend this establishment your better off to go to churches chicken!!!!!! I ordered 6 spicy chicken breast and apparently couldn't accommodate that because they only had 2!!!!! Well make more I'm willing to wait but no they decided they didn't want to accommodate my specific order so I was stuck with 2 breast and 2 thighs when I needed 6 pieces. How can you not have chicken available when that is the only thing you sell!!!!!!
  • JK
    Joshua Keller
    Dec 21, 2025
    1.0
    This is probably one of my least favorite restaurants ( I used that term loosely here) this is a perfect example of a fast food restaurant that has gone all in with the kiosks for ordering. There are very few staff up front, and as per most KFC restaurants it takes forever to get your meal, on 3 out of 5 occasions I have stood there for 10 minutes after ordering through the app 10 to 15 minutes ahead of time, with no staff really coming out to ask what's I'm waiting for etc, I feel like this is kinda the same thing happening to every KFC that isn't a taco bell as well...

Frequently Asked Questions About KFC

What are the operating hours of KFC in Abbotsford?

KFC in Abbotsford is open daily from 10:30 AM to 11:00 PM.

Where is the KFC located in Abbotsford?

It is located at Unit 14, 2047 Sumas Way, Abbotsford, BC, V2S 8H6, Canada.