Brand Certified
Dairy Queen Grill & Chill
3.5(955 reviews)
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Business Details
31911 S Fraser Way, Abbotsford, BC
V2T 1V5, Canada
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
(604) 850-0080
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
https://www.dairyqueen.ca/
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
About
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- [Free/Paid] wi-fiNot available
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Hours
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.5
955 reviews
5 stars
294
4 stars
286
3 stars
169
2 stars
53
1 star
153
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, lack of communication, and unprofessional behavior.
Order Accuracy
Many customers reported issues with incorrect orders and inadequate responses from staff when addressing these mistakes.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold, overcooked, or poorly prepared items.
Cleanliness and Maintenance
Several reviews mentioned unsanitary conditions, including dirty bathrooms and improper food handling practices.
Service Speed
Customers frequently noted slow service times, both in the drive-thru and inside the restaurant.
- SAShavy AJ3 days ago1.0I got 2 score blizzards today, those were melted. My kids were so excited before, but after having it, they were so disappointed. It feels like we were drinking cold coffee.
- ODOliver “RiverDancer” Doherty4 days ago3.0Problem with DQ app when told staff they didn't care
- SSShelley SmithFeb 22, 20262.0Just got back from there, went through the drive through. 4 items two chocolate sundaes, 1 blizzard and a peanut buster parfait. I questioned the security of the tray and was assured all was well. It wasn''t, like another reviewer it subsequently fell out of the tray. I noticed another reviewer had a similar problem, also instead of a soft ice cream it consisted of a liquid ice cream, the others did not have that consistency. Not happy at all, perhaps they should change their peanut buster parfait to a different size container and soft ice cream not milk consistency would be nice.
- JHJim HFeb 14, 20264.0Decent enough DQ. Stopped here for a bite with the family. The chicken strips was a little smaller than we are used to at other DQs (Ie Langley). My dad enjoyed his burger. Staff was friendly which was nice. Inside is clean and up to date, unlike the one down near Sumas.
- TETommy EJan 31, 20261.0Every time I come here, it’s a complete letdown. The customer service is terrible, orders are consistently inaccurate, and the work feels rushed and sloppy. Overall, the lack of effort and professionalism is extremely disappointing. I every time I come back, it just seems worse Absolutely waste of 30 bucks
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Abbotsford?
Dairy Queen Grill & Chill is open every day from 10:30 AM to 10:00 PM.
What type of food and treats does Dairy Queen Grill & Chill offer?
The menu features classic burgers, fries, soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, and DQCakes.
Is the Dairy Queen Grill & Chill location family-friendly?
Yes, this location welcomes families and children and offers seating both indoors and outdoors, along with free WiFi.
Can I place an order online for pickup at Dairy Queen Grill & Chill?
Yes, you can place orders for pickup online via their ordering site.
Does Dairy Queen Grill & Chill provide outdoor seating?
Yes, there is outdoor seating available for customers.
How can I get exclusive deals from Dairy Queen Grill & Chill?
You can download the Dairy Queen app to access exclusive deals and mobile rewards.
Where is Dairy Queen Grill & Chill located in Abbotsford?
It is located at 31911 S Fraser Way, Abbotsford, BC, Canada, V2T 1V5.
What nearby restaurants can I visit in Abbotsford along with Dairy Queen Grill & Chill?
Nearby you can find Midori Japanese Restaurant and New Saigon, both offering Asian dining experiences, perfect for exploring before or after visiting Dairy Queen.
Are there other fast-food options near Dairy Queen Grill & Chill in Abbotsford?
Yes, Burger King and Subway are close by, providing convenient alternatives for fast food near Dairy Queen.
What other stores and services are available near Dairy Queen Grill & Chill for customers?
Nearby you can access Speedy Glass Abbotsford for auto services, Angry Otter Liquor for beverages, and Smart Wireless or AJ's Wireless Solutions for mobile phones and retail needs.
Brand Certified Facts from Dairy Queen Grill & Chill
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