Numerous customers reported poor and rude service, with staff often ignoring or mishandling orders.
Food Quality
Many reviews highlighted issues with food quality, including cold, overcooked, or incorrect items being served.
Cleanliness and Hygiene
Several customers expressed concerns about cleanliness, including unsanitary conditions and improper food handling practices.
Management Issues
Customers noted a lack of effective management, with complaints about unprofessional behavior and inadequate staff training.
Customer Experience
Overall, the dining experience was marred by long wait times, incorrect orders, and a general lack of customer care.
KY
Karen Yates
Dec 28, 2025
1.0
Nobody speaks English. Extremely rude and workers don't know the menu and packed incorrect food
RK
Richard Krahn
Dec 21, 2025
1.0
Went to the washroom. Idiot me don’t check first if there was toilet paper. None. I called the restaurant from the stall. Took 15 minutes for someone to rescue me with toilet paper. Tried to flush but toilet was broken. Had to repair it myself. Let them know. They didn’t do anything.
BM
bob martin
Dec 4, 2025
1.0
No gloves or paper used when doing cones fingers not on wrap
CM
Corey Matties
Nov 29, 2025
1.0
very poor servie, some emmployees had a werird ofour and when i got home and tried the fires they were ice cold, avoid this place like the plague, i placed this as a walk in take out
JL
Jodie Laird
Nov 17, 2025
2.0
Not very friendly. Twice now I have been completely ignored when standing at the counter. Not a nod, a quick "I'll be right with you", nothing. I get that you're busy, but at least acknowledge your waiting customers.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Abbotsford?
Dairy Queen Grill & Chill is open every day from 10:30 AM to 10:00 PM.
What type of food and treats does Dairy Queen Grill & Chill offer?
The menu features classic burgers, fries, soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, and DQCakes.
Is the Dairy Queen Grill & Chill location family-friendly?
Yes, this location welcomes families and children and offers seating both indoors and outdoors, along with free WiFi.
Can I place an order online for pickup at Dairy Queen Grill & Chill?
Yes, you can place orders for pickup online via their ordering site.
Does Dairy Queen Grill & Chill provide outdoor seating?
Yes, there is outdoor seating available for customers.
How can I get exclusive deals from Dairy Queen Grill & Chill?
You can download the Dairy Queen app to access exclusive deals and mobile rewards.
Where is Dairy Queen Grill & Chill located in Abbotsford?
It is located at 31911 S Fraser Way, Abbotsford, BC, Canada, V2T 1V5.
What nearby restaurants can I visit in Abbotsford along with Dairy Queen Grill & Chill?
Nearby you can find Midori Japanese Restaurant and New Saigon, both offering Asian dining experiences, perfect for exploring before or after visiting Dairy Queen.
Are there other fast-food options near Dairy Queen Grill & Chill in Abbotsford?
Yes, Burger King and Subway are close by, providing convenient alternatives for fast food near Dairy Queen.
What other stores and services are available near Dairy Queen Grill & Chill for customers?
Nearby you can access Speedy Glass Abbotsford for auto services, Angry Otter Liquor for beverages, and Smart Wireless or AJ's Wireless Solutions for mobile phones and retail needs.