Wendy's

4.1
1846 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
351 East 16th Street, Yuma, AZ
85364, United States

Hours

Reviews

4.1
1,846 reviews
5 stars
888
4 stars
495
3 stars
257
2 stars
84
1 star
122

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including cold, stale, and improperly prepared items.

Service Issues

Numerous reviews highlighted unprofessional and rude service from staff, with some customers feeling ignored or dismissed.

Cleanliness

Several customers noted that the restaurant, including the lobby and restrooms, was not clean and had unsanitary conditions.

Order Accuracy

A significant number of reviews mentioned incorrect orders, missing items, and failure to accommodate special requests.

Positive Experiences

Despite the negative feedback, some customers praised the friendly service and enjoyed their meals, particularly the chili and burgers.
  • LK
    Larry Kattan
    Nov 16, 2025
    1.0
    I found the SERVICE and ATTITUDE of staff-management and members in this place to be DISGUSTING and unprofessionally regimented; also very impatient. The manager several times was excessively loud and pushy, hastily telling customers (me) to order or get out. Others harassed me when I was drinking water because they wouldn't serve.breakfast @ 10:40 a.m. There was little kindness or patience there.
  • BP
    Bonnie Price
    Nov 10, 2025
    5.0
    We ordered drive through. Our order was delivered promptly and accurately. The food was the quality I expect from Wendy's. Everyone in the car was satisfied with their choices from the menu.
  • CH
    Charlie Horan
    Oct 23, 2025
    1.0
    My fries were cold and soggy and my burger was stale and apparently left over from the lunch rush. I ordered at 3pm thru the drive thru. Ate the fries and chicken nuggets. Took one bite of my double stack and spit it out.
  • VK
    Vivian Koch
    Sep 11, 2025
    1.0
    The woman manager is very unprofessional, krishawna I think the name was. The lobby was dirty and they seemed to have no sense of urgency. They didn’t greet me when I walked in and seemed annoyed to be at work.
  • SG
    Six God
    Aug 28, 2025
    5.0
    Just like da frostys let’s be real 🙌🏼

Frequently Asked Questions About Wendy's

Is 16th Street Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.