Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with food quality, including cold, stale, and improperly prepared items.
Service Issues
Numerous reviews highlighted unprofessional and rude service from staff, with some customers feeling ignored or dismissed.
Cleanliness
Several customers noted that the restaurant, including the lobby and restrooms, was not clean and had unsanitary conditions.
Order Accuracy
A significant number of reviews mentioned incorrect orders, missing items, and failure to accommodate special requests.
Positive Experiences
Despite the negative feedback, some customers praised the friendly service and enjoyed their meals, particularly the chili and burgers.
LK
Larry Kattan
Nov 16, 2025
1.0
I found the SERVICE and ATTITUDE of staff-management and members in this place to be DISGUSTING and unprofessionally regimented; also very impatient. The manager several times was excessively loud and pushy, hastily telling customers (me) to order or get out. Others harassed me when I was drinking water because they wouldn't serve.breakfast @ 10:40 a.m. There was little kindness or patience there.
BP
Bonnie Price
Nov 10, 2025
5.0
We ordered drive through. Our order was delivered promptly and accurately. The food was the quality I expect from Wendy's. Everyone in the car was satisfied with their choices from the menu.
CH
Charlie Horan
Oct 23, 2025
1.0
My fries were cold and soggy and my burger was stale and apparently left over from the lunch rush. I ordered at 3pm thru the drive thru. Ate the fries and chicken nuggets. Took one bite of my double stack and spit it out.
VK
Vivian Koch
Sep 11, 2025
1.0
The woman manager is very unprofessional, krishawna I think the name was. The lobby was dirty and they seemed to have no sense of urgency. They didn’t greet me when I walked in and seemed annoyed to be at work.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Yuma, AZ?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Yuma, AZ into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (928) 782-6786.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 16th Street Wendy’s serve breakfast?
Yes, this Wendy’s location in Yuma, AZ serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru at Wendy's 16th Street location in Yuma, AZ is open daily from 6:30 AM to midnight.
Does this Wendy's restaurant serve breakfast?
Yes, this Wendy's in Yuma, AZ offers breakfast items including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery near this location?
Delivery availability depends on your address. Use the Wendy's app or order.wendys.com and enter your address to check delivery options near you.
What payment methods are accepted at Wendy's on 16th Street?
This Wendy's location accepts American Express, Cash, Discover, Mastercard, and Visa.
Is dine-in available at this Wendy's?
Yes, dine-in service is available alongside drive-thru and delivery at this Wendy's location.
How can I contact this Wendy's location for feedback or questions?
You can call Wendy's at (928) 782-6786, use live chat via their Contact page, call 888-624-8140, or complete the Customer Satisfaction Survey online.
Where can I find Wendy's menu pricing and nutrition information?
Menu pricing and nutrition details are available on order.wendys.com or the Wendy's mobile app for this location. Nutrition info is also posted inside the restaurant.
What nearby places can I visit before or after dining at Wendy’s on East 16th Street?
Nearby you can visit Giant convenience store and gas station, Speedway gas station, Tacos & Mariscos El Rey seafood food truck, and Village Inn Pizza Parlor if you're exploring dining options.
Are there gas stations near Wendy’s that could be convenient for travelers?
Yes, Giant and Speedway gas stations are close to Wendy's, making refueling convenient for customers stopping by for a meal.
What other restaurants are near Wendy’s on 16th Street for more dining variety?
Nearby restaurants include Tacos & Mariscos El Rey for seafood options, Yuma Pho offering Vietnamese cuisine, and Village Inn Pizza Parlor for Italian-style pizza.