Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.0
1,854 reviews
5 stars
891
4 stars
496
3 stars
257
2 stars
85
1 star
125
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service, with some experiencing friendly and prompt service while others faced rude and dismissive staff.
Food Quality
There were numerous complaints about cold, stale, or incorrect food orders, although some customers praised the freshness and taste of their meals.
Cleanliness
The cleanliness of the restaurant was frequently criticized, with reports of dirty tables and restrooms, though some noted improvements in cleanliness during their visits.
Order Accuracy
Many customers expressed frustration over incorrect orders and missing items, indicating a recurring issue with order accuracy.
- JHJustine HandyJan 2, 20261.0They got my order wrong and then were incredibly rude. I asked for a manager and she laughed at me. Said she did not fill the order so it was someone else's fault. Asked for the store number to complain to corporate. This made her laugh harder and she refused. If the manager doesn't try to fix a wrong order,. they don't deserve to be in business.
- LKL KJan 2, 20261.0Horrible service. My food wasn't ready, so they asked me to pull up and wait. 20min later, I had to go inside. Incredibly rude. They forgot and then acted like I was a criminal for asking. The first person I talked to just shrugged and said...it was someone else. I asked for a manager and she was worse.
- LSLee S.Dec 15, 20252.0I met and had photos of a white haired woman and old man in here that bounced my cup up in the air and insisted on using military grade weapons on me in public.
- RJRafael JanDec 5, 20251.0Waited over 15 minutes for my food had 4 workers I saw only one family in the lobby that had already ordered and been served and you could see the fries and nuggets done and were sitting on the counter for at least 10 minutes before burger was done fries and nuggets were cold. As a person that works fast food why are am i seeing multiple drive orders being given out before mine and why is the food being cook not all at the same time so it’s all served hot. Lobby trash needed to be taken out i couldn’t even throw my trash away after eating.
- LKLarry KattanNov 16, 20251.0I found the SERVICE and ATTITUDE of staff-management and members in this place to be DISGUSTING and unprofessionally regimented; also very impatient. The manager several times was excessively loud and pushy, hastily telling customers (me) to order or get out. Others harassed me when I was drinking water because they wouldn't serve.breakfast @ 10:40 a.m. There was little kindness or patience there.
Frequently Asked Questions About Wendy's
Is 16th Street Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru at Wendy's 16th Street location in Yuma, AZ is open daily from 6:30 AM to midnight.
Does this Wendy's restaurant serve breakfast?
Yes, this Wendy's in Yuma, AZ offers breakfast items including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery near this location?
Delivery availability depends on your address. Use the Wendy's app or order.wendys.com and enter your address to check delivery options near you.
What payment methods are accepted at Wendy's on 16th Street?
This Wendy's location accepts American Express, Cash, Discover, Mastercard, and Visa.
Is dine-in available at this Wendy's?
Yes, dine-in service is available alongside drive-thru and delivery at this Wendy's location.
How can I contact this Wendy's location for feedback or questions?
You can call Wendy's at (928) 782-6786, use live chat via their Contact page, call 888-624-8140, or complete the Customer Satisfaction Survey online.
Where can I find Wendy's menu pricing and nutrition information?
Menu pricing and nutrition details are available on order.wendys.com or the Wendy's mobile app for this location. Nutrition info is also posted inside the restaurant.
What nearby places can I visit before or after dining at Wendy’s on East 16th Street?
Nearby you can visit Giant convenience store and gas station, Speedway gas station, Tacos & Mariscos El Rey seafood food truck, and Village Inn Pizza Parlor if you're exploring dining options.
Are there gas stations near Wendy’s that could be convenient for travelers?
Yes, Giant and Speedway gas stations are close to Wendy's, making refueling convenient for customers stopping by for a meal.
What other restaurants are near Wendy’s on 16th Street for more dining variety?
Nearby restaurants include Tacos & Mariscos El Rey for seafood options, Yuma Pho offering Vietnamese cuisine, and Village Inn Pizza Parlor for Italian-style pizza.