Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported poor service, including rude staff and unhelpful management, leading to frustrating experiences.
Food Quality
Inconsistent food quality was noted, with complaints about undercooked items, cold food, and incorrect orders.
Cleanliness
While some customers praised the cleanliness of the location, others reported issues with the restrooms and overall hygiene.
Speed of Service
Customers experienced long wait times, especially in the drive-thru, with some stating that the service was not as fast as expected for a fast food restaurant.
JH
Jake Huerta-Walker
6 days ago
2.0
Woman was super rude and my fries came unsalted
JG
Jim Gale
Feb 18, 2026
3.0
Stopped to use the bathroom and grab a meal to go while on the road
KS
Kim Seibel
Feb 16, 2026
1.0
Well I ordered the egg mcmuffin with no meat. They charged through a sausage mcmuffin and said it's all the same price with or without. With the hashbrown and coffee it was 9.59
JS
John Schreiter
Feb 16, 2026
5.0
Good breakfast sandwich
VR
v rodriguez
Jan 28, 2026
1.0
I came to get some food after school was already exhausted and i have to put up with a manager who thinks im lying. I ordered 2 Sweet tea lemonades with a lemon added in, not hard to understand and when i get to the window to get the food and drinks the manager hands me the 2 drinks that look very dark like it pure sweet tea. So i asked her do these have lemonade in them? and she says “no it’s just a sweet tea with lemon added in if you wanted lemonade it’s a completely different thing”. I told her yeah i know i was charged 3$ more for the lemonade/sweet tea and she angrily tells me to park on the side and that she’s going to review the receipts and she’ll bring them out if they are lemonade/sweet tea. Now that i think about it i shouldn’t have parked and made her look right there at the screen in front of her, anyways i waited and waited my drinks never came out i went inside and another manager i believe was there, i explained the situation and she lied as well saying she saw the screen, so whatever she goes to tell the manager and she’s like “im on it already i’m going to check the receipt” at this point im getting real angry and am waiting for her to come to the front counter and finally the second manager who helped me gives me the sweet tea/lemonades , it’s just crazy how this tiny mistake of HERS turned into me having to wait 10 minutes parked while starving and exhaustion. The next day my receipt loaded into my app and there it is sweet tea/lemonades so ridiculous how the managers lie out of their ssa to make themselves look right. The photo i attached is my receipt it says Avenue B because that’s what i set my location too but the order took place here at 16th st mcdonald’s.
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