Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.8
2,270 reviews
5 stars
955
4 stars
536
3 stars
348
2 stars
154
1 star
277
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Consistency
The quality and temperature of food varied significantly, with some customers receiving cold or poorly prepared items.
Cleanliness
While some reviews praised the cleanliness of the location, others noted issues with dirty restrooms and unsanitary conditions.
Management Issues
Several customers expressed dissatisfaction with management, citing unhelpful or unprofessional behavior from managers and staff.
Positive Experiences
Despite the negative feedback, some customers highlighted positive experiences, mentioning friendly staff and good food on occasion.
- JAJoanna Avila5 days ago1.0Went in this weekend through the drive thru and the girl asked "what do you want?" And after every item kept asking " is that it?" It was basically the tone that rubbed me the wrong way, like if I was an inconvenience. Needs customer service improvement.
- BBBellaNov 14, 20251.0Terrible. This is the 3rd time in a year (we drive from CA to AZ) that we stop by and all we want is ice cream, oreo mcflury. And they always say "sorry we dont have ice cream". Then why does your menu say you sell it? I doubt that every McDonald's 1. Doesn't have ice cream or 2. Their ice cream machine is broken.
- JTJason TerryNov 11, 20251.0Placed an order this morning and order was messed up. I ordered a egg McMuffin but got something completely different. Trying to explain this is not what I ordered, but seamed like she didn't know what I was saying
- CMCole MorrisNov 6, 20253.0Took a while to get the food, there wasn’t many customers. The fries were only up to about half of the container, disappointing. Update: The store told me to contact corporate, so I did. Then corporate got back to me and said the issue was sent back to the store. It’s just been a constant loop with no real help or resolution. Clearly, customer service isn’t a priority here. I’ll be going somewhere that actually values its customers.
- MDMichael DaleNov 4, 20251.0I used the drive thru close to 10 PM. It took a while due to only one window open. You paid and picked up at the same window. I ordered two double cheeseburgers and a medium fry. The frys were like warm at best. The burgers were burnt on one side and were unedited. Worst McDonald's meal I have ever had. Will not be going back there again.
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's in Yuma, AZ?
McDonald's in Yuma, AZ is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 10:00 PM on Friday and Saturday.
Can I order delivery from this McDonald's location, and what are the delivery hours?
Yes, delivery is available daily from 5:00 AM to 9:30 PM Monday through Thursday and Sunday, and until 10:30 PM on Friday and Saturday.
Does this McDonald's offer drive-thru service and what are its hours?
Yes, the drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What are the pickup and delivery service options available at this McDonald's?
The location offers curbside pickup, delivery, same day delivery, and no-contact delivery services.
Where is this McDonald's located?
It is located at 1195 E 16th St, Yuma, AZ 85364, USA.
Are there any nearby restaurants or fast food places close to McDonald's on E 16th St?
Nearby places include Applebee's Grill + Bar, Carl's Jr., Ninja Sushi, Angry Crab Shack, and Denny's, offering a variety of dining options from American and sushi to seafood and breakfast.
What nearby accommodation options are available near this McDonald's?
Close hotels and motels include Shilo Inns Yuma, Motel 6, Radisson Hotel Yuma, and Quality Inn & Suites.
Are there any nearby convenience stores or gas stations where I can stop during my visit?
Nearby convenience stores and gas stations include ARCO, ampm, Circle K, Chevron, and Food Mart, which also offer coffee and other amenities.
How can I benefit from McDonald's mobile app and online ordering?
You can order food conveniently using the McDonald's App, available on both the Apple App Store and Google Play Store, and earn rewards through MyMcDonald's Rewards program.