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McDonald's

3.6
(1807 reviews)

Business Details

(928) 342-7258
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
11251 E Commercial Centre Loop, Yuma, AZ
85367, United States

Hours

Reviews

3.6
1,807 reviews
5 stars
702
4 stars
381
3 stars
313
2 stars
144
1 star
267

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food being cold, stale, or poorly prepared, leading to dissatisfaction.

Service Issues

Numerous reviews highlighted slow service, rude staff, and frequent order mistakes, contributing to a negative dining experience.

Cleanliness

While some customers noted cleanliness, others reported dirty dining areas and restrooms, indicating inconsistency in maintenance.

Positive Staff Interactions

Despite the negative feedback, several reviews praised specific staff members for their friendliness and helpfulness, suggesting some employees provide excellent customer service.

Pricing Concerns

Customers expressed frustration over rising prices and perceived value, with many feeling that the cost did not match the quality of food received.
  • JC
    Jake Conde
    4 days ago
    3.0
    Always super busy and they forgot to give me a sandwich, I was on driver thru before work an had to circle back and go inside for my other sandwich
  • WS
    William Smith
    Feb 20, 2026
    1.0
    Normally not bad...but upon our last visit the lobby was closed...no milk shakes or fountain drinks available (still "charged" for them with "meals") speakers were messed up so we spent 10 minutes trying to order. Hamburgers were cold, buns were "tough," and we could barely bite through them. No napkins given. All in All terrible...for over $18.00 for two....BUT at least the French Fries were hot. Pretty sad overall. Not in any hurry to return, that's for sure.
  • EO
    Erlinda Ochoa
    Feb 16, 2026
    5.0
    McDonald's in Yuma, Foothills Arizona is EXCELLENT... Modern with multiple ways to order. In person or through multiple Kiosks. Easy, peasy... there was a lot of deals. This place helps families to enjoy eating out at an affordable price I HIGHLY RECOMMEND THIS PLACE 👏
  • TI
    Terry Ihler
    Feb 13, 2026
    1.0
    How the place stays in business is beyond me. Food is like eating poison. The fries were so soggy and mushy, the cheese burgers were so dry with the outdated buns you couldn't chew. Almost $15 for this crap. Never again!!!!
  • LP
    Leticia Padilla
    Feb 10, 2026
    4.0
    I ordered my food on the mobile app and when they brought our food to the truck she walked away as soon as she handed it to me and I went through the bag and noticed our 3 hash browns were not in the bag. Usually they are pretty good about the orders .

Frequently Asked Questions About McDonald's

What are the regular dine-in hours for McDonald's at 11251 E Commercial Centre Loop, Yuma?

The McDonald's location is open daily from 5:00 AM to 10:00 PM for regular dine-in service.

When is the drive-thru open at this McDonald's?

The drive-thru is open daily from 5:00 AM until midnight.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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