Dunkin'

3.7
470 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Yuma, AZ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
11181 S Frontage Rd, Yuma, AZ
85367, United States

Hours

Reviews

3.7
470 reviews
5 stars
205
4 stars
88
3 stars
65
2 stars
34
1 star
78

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor customer service, including rude staff and slow service.

Food Quality

Many reviews highlighted issues with food quality, including stale donuts and burnt breakfast items.

Inconsistency

Customers experienced inconsistency in drink preparation and order accuracy, leading to dissatisfaction.

Positive Staff Interactions

Some customers praised specific staff members for their friendliness and helpfulness, indicating that positive experiences do occur.

Management Response

A few reviews noted that management was responsive to complaints, showing a willingness to address issues.
  • MH
    Miranda Hoene
    Jan 3, 2026
    2.0
    Went to Dunkin for the very first time ever. was very excited because i’ve seen so much good about them. When we got to the drive thru it felt like we were a bother being there. Obviously since we’ve never been to dunkin we just ordered off the menu which apparently was out of date because they had very little that was listed. The worker was very stand offish and didn’t offer any help in helping find something since the menu was out of date. Will probably not return to a dunkin.
  • JF
    Julio Flores
    Dec 11, 2025
    1.0
    Slow service, no customer service.
  • DB
    David B
    Dec 7, 2025
    1.0
    No customer service skills. Don't care what you order just give you what they feel like giving you. Seem bothered when you have to go inside to request the food you already ordered through the app instead what they chose to put in your bag.
  • DD
    Darrell
    Nov 27, 2025
    1.0
    Nasty breakfast sandwiches and what they called hash browns
  • MM
    Marissa
    Nov 14, 2025
    1.0
    Just because we’re in a small town doesn’t mean businesses get a pass on having their operation together unfortunately, this Dunkin’ completely missed the mark. There should be a ZERO STARS option. Employees need some Refreshers on customer service, kinda Employee At the counter kinda Impatient with their elderly customers... LOL you're Literally in the foothills y'all do better, your just better off going to Dutch Bros for coffee. It's like a stones throw away from this DUNKIN I Definitely DONT RUN OFF DUNKIN!

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in Yuma, AZ?

Dunkin' in Yuma, AZ is open daily from 4:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, this Dunkin' provides both delivery and curbside pickup services.