Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Yuma, AZ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Many customers reported poor customer service, with staff being rude, unhelpful, or dismissive.
Food Quality
Numerous reviews mentioned stale or burnt food items, particularly donuts and breakfast sandwiches.
Inconsistency
Customers experienced inconsistency in drink preparation and order accuracy, leading to dissatisfaction.
Staff Attitude
Several reviews highlighted a lack of friendliness and engagement from staff, impacting the overall customer experience.
Management Response
Some customers noted positive interactions with management, who were responsive to complaints and attempted to resolve issues.
AK
adam klooster
Feb 4, 2026
1.0
Way too serious about straws. Some people died today, but do NOT question the straws you are given it's unacceptable customer behavior.
Have a good day lady
TG
Tim Goos
Jan 29, 2026
2.0
2 people waiting including us and took almost 15 minutes CSR wouldn't even acknowledge I was there
MH
Miranda Hoene
Jan 3, 2026
2.0
Went to Dunkin for the very first time ever. was very excited because i’ve seen so much good about them. When we got to the drive thru it felt like we were a bother being there. Obviously since we’ve never been to dunkin we just ordered off the menu which apparently was out of date because they had very little that was listed. The worker was very stand offish and didn’t offer any help in helping find something since the menu was out of date. Will probably not return to a dunkin.
JF
Julio Flores
Dec 11, 2025
1.0
Slow service, no customer service.
DB
David B
Dec 7, 2025
1.0
No customer service skills. Don't care what you order just give you what they feel like giving you. Seem bothered when you have to go inside to request the food you already ordered through the app instead what they chose to put in your bag.
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