Dunkin'

Reviews

• PB

  Pablo Bonilla

  3 days ago
  5.0
  I had a great customer experience , Xander and AJ did a great job showing that this younger generation is in good hands customer service wise. They were in the middle of brewing a fresh pot of tea and I caught them mid brew. They asked if I could wait in front. No problem. The wait was going on longer than anticipated Xander mentioned so he brought out a complimentary donut and hash brown as a thank you for waiting. I appreciated it. These guys give good service.
• TM

  Tara Mutton

  6 days ago
  3.0
  The drinks I ordered were good, out of 2 times being there once was good and second was bad. The first time there was a line of customers waiting to order and no one was to be seen then the worker came in and she was rude to every costumer, I watched her spill my drink then pick it up and use the same cup to remake it not even caring enough to wipe the cup off and giving it to be covered in sticky coffee. The second time was a very friendly guy full of energy and giving his all to every costumer that came in.
• AF

  America First

  Jan 31, 2026
  1.0
  I wouldn't never go to this Dunkin Donuts. I can't believe they allow these left-wing protesters there all the time. They yelling Trump and ICE sucks. Waving the Mexican flag. Very poor business decision.
• AE

  Alexa E

  Jan 30, 2026
  5.0
  shoutout to monse :D (and the morning dunkin team) i had a mess up on my order a couple days ago and when i let her know about it she said she would fix it for me / she re-made my order and she even memorized it off the top of her head. it was super hectic and busy in there so i appreciated the fact that she still put care into my order and issue and was able to fix it for me!
• CV

  Cesar Vazquez

  Jan 17, 2026
  1.0
  On 1/17/25 at approximately 1300, I waited over 20 minutes at the register without being acknowledged. During that time, two customers ahead of me left because no one was helped and no orders were moving. After standing there ignored, I had to ask an employee if anyone was going to assist the customers at the counter. His response was that he was “helping the drive-through.” I explained that I understood, but there were customers who had been standing at the register for a long time without even a greeting or acknowledgment. He repeated that he was helping the drive-through and made no attempt to assist or call for help. I then asked if I should just go through the drive-through instead so I wouldn’t be ignored. He responded that I was “more than welcome” to do so — with attitude. This level of customer service is unacceptable. Being short-staffed does not justify completely ignoring customers who are standing directly in front of you. A simple acknowledgment, explanation, or basic courtesy would have taken seconds. Instead, customers were dismissed and driven away. Experiences like this are exactly why Starbucks consistently has more customers. I will not be returning.